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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I didn't expect to like the taste of anything with all the mushrooms and a coffee alternative (because I don't like coffee, either) but wanted to health and focus benefits. As someone who started my d... Ver mais

Avaliado com 3 de um total de 5 estrelas

Approx 30 servings is a humongous lie. I buy this stuff because my disabled adult son saw an ad and thinks its beneficial. Instructions say mix one tablespoon, i literally use a tablespoon measuring s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was skeptical of mushroom coffee but I have been pleasantly surprised! It tastes wonderful and I do not miss my daily coffee at all. I had planned on trying other brands but now I wonder why I would... Ver mais

Avaliado com 4 de um total de 5 estrelas

Love mud water I saw a difference in my alertness and energy in one week! Only downside is the shipping is a little slow and the communication on arrival of an item is not great. Love the emails and t... Ver mais

Detalhes da empresa

  1. Comidas, Bebidas e Tabaco

Escrito pela empresa

MUD\WTR™ is a coffee alternative. With 1/7th the caffeine of coffee, mud gives you natural energy, focus without the jitters & crash. If Cacao & Chai had a healthy baby it would taste like mud. Mud is filled w/ adaptogens & organic ingredients lauded b...


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love my MUD\WTR

I love my MUD\WTR, I drink it every day and felt a major difference in my focus and reduced afternoon slumps! I finally have energy to workout after the work day!!

29 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It tastes terrible!

It tastes terrible!! Yet only 5 star reviews show up on their ads and websites. The only way it’s drinkable is to add a lot of a flavored sweet creamer

16 de abril de 2025
Avaliação não solicitada
logotipo da MUD\WTR

Resposta de MUD\WTR

Hey there! Sorry to hear we weren't your cup of tea! Feel free to reach out our to our support agents and they'll be sure to set you up with our satisfaction guarantee policy!

Avaliado com 1 de um total de 5 estrelas

Service and product

I wanted something to replace my daily shot of coffee , sadly this product not only tastes terrible and nothing like what they claim but also does not dissolve fully. There supplement coconut powder was just as bad. I was away in South America and tried the product later than when it arrived. I asked for a refund but they denied. I would not waste money on this expensive product.

14 de maio de 2025
Avaliação não solicitada
logotipo da MUD\WTR

Resposta de MUD\WTR

Hey there Kamal! Sorry to hear we didn't hit the mark for you! I would be happy to get you set up with our satisfaction guarantee policy! I will send you a dm to follow up!

Avaliado com 1 de um total de 5 estrelas

It’s great and healthy and all!

It’s great and healthy and all!

The problem!

It doesn’t taste like coffee!!!!

The only reason I purchased this awful tasting mud whatever…🤮🤮🤮

Had 1 cup and throwing the rest away in garbage now

6 de maio de 2025
Avaliação não solicitada
logotipo da MUD\WTR

Resposta de MUD\WTR

Oh no! While we definitely don't claim to taste like coffee, we can see where the confusion would come from. Sorry to hear you didn't enjoy the taste! We have a bunch of recipes on our site that might help you find the perfect way to Mud. If not, be sure to reach out to our support agents at drink@mudwtr.com, and we'll be sure to help out!

Avaliado com 1 de um total de 5 estrelas

CUSTOMER SERVICE STINKS!

They used to send an email giving the option to delay your subscription order. That seems to be a thing of the past.
I've been reaching out for 2 days via thrir website, via email and visa their 2 different phone numbers. There has been no real response, just generic messages claiming they'll get back to me soon. I've been charged $40. I filed a dispute with my credit card bank.
Summary: THEIR CUSTOMER SERVICE STINKS! TOTALLY UNACCESSIBLE!

9 de abril de 2025
Avaliação não solicitada
logotipo da MUD\WTR

Resposta de MUD\WTR

Hey Kevin! Sorry to hear you're having issues reaching us! Our email address is drink@mudwtr.com and we respond within 24 hours. We also have live chat available on our site. I am sending you a DM to get more info, I would love to help you out!

Avaliado com 1 de um total de 5 estrelas

I like the product but not the customer…

I like the product but not the customer service. My order arrived incorrect and I have reached out to them 3 times to try and get what I had actually ordered and I have not received any response from them.

4 de abril de 2025
Avaliação não solicitada
logotipo da MUD\WTR

Resposta de MUD\WTR

Hey Sarah! Sorry to hear that! I will send you a message now to help get this sorted right away!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. I accidentally signed up for the subscription service, and when I was charged with my monthly fee I reached out to explain and they refunded and sent the product anyway! I feel valued, and the product is great! I needed some time to evaluate and I believe that MUDWTR is right for me.

20 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Not cheap but a pleasant coffee…

Not cheap but a pleasant coffee alternative - personally I use it in Coconut Milk as I prefer it slightly sweeter and with a bit more body than with water (with or without their coconut oil power)
Initially certainly felt the focus boost and coffee like lift, but have been drinking it for so long I no longer notice.
Would be useful to know what a decent dose of the mushroom extracts equates to in cups of this stuff though.
Been a subscriber for several months - bring back the 900gm refill bags!

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Taste not as advertised.

I have been using another mushroom coffee product but I kept seeing so many ads for Mudwater so I thought I would give it a try. What a disappointment! The company describes the flavor as "cacao met a chai latte", but all I could taste was cinnamon and it has a gritty texture. Also, it didn't mix well even when using the frother. I'll stick with the other product I've been using

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Don't like the taste.......mix it in with hot chocolate powder

Don't like the taste, over powered by cinnamon......so I mixed it in with a jar of hot chocolate powder which improved the taste greatly......and made a great milkshake with the frother........won't purchase again waste of money.......frother is well made tho.......thats the only reason I gave it 3 stars

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay Away ...

I tried it for the first time. I am a very organic person and eat mushrooms for health. It felt like a major dose of prednisone. High anxiety, neck and chest tight and throbbing. Blood pressure shot sky high and it's usually normal. No thanks ....

25 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A big fan of the product

I love Mud/wtr and have been drinking it for at least a year. I mix mine with half oat milk. There is always residue but I just add a little more hot water and milk and make a small shot to drink so as not to waste it. The only reason I have given it four stars and not five is that I have been slightly irritated by the mud wtr sale prices not being passed on when placing an order as it seems to automatically divert to the subscription on my account, frustrating! The loyalty of a subscription should mean the odd perk now and again with a cheaper price

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A feeling of impending doom/passed out

I orderedMUD/WTR's sleep product, called :rest which contains organic rooibos tea extract, a spice blend (including turmeric, cinnamon, ginger, cardamom, black pepper, nutmeg, and clove), and adaptogens like valerian root, passionflower, ashwagandha, and chamomile extracts, along with turkey tail and reishi mushrooms. This combination is designed to help promote calm and recovery.

I mixed the MUD/WTR REST concoction one hour before bedtime on the evening of December 23. About an hour later I began feeling a very strange and scary sensation throughout the core of my being – one that I never felt before. What happened next is a bit of a blur but I do remember feelings of disorientation, nausea, confusion, vertigo, almost complete lack of balance, and fright that I could pass out anytime.

I live alone and had no one to help me and even if I knew where my phone was, I could not have called an ambulance. The sensations began increasing exponentially so I somehow staggered to my bedroom and flopped onto my bed. Then I passed out afraid that I might be dying. Hours later, I woke up: rook spinning, nauseous, vomiting, but thankful I was still alive. I laid in my bed for hours until the symptoms began to subside. I still had lingering symptoms on Christmas Day.

The MUD/WTR, founder, and CEO, SHANE HEATH, should take the money he puts towards psychedelic research and put it towards extensive research on his own products.

On the MUD/WTR site there are articles about psychedelics. One is titled “talking to kids about psychedelics” and the other is, “healing traumatic brain injuries with psychedelics.” I’ve contacted an attorney and will be taking a telehealth psych evaluation to determine if I may be having any lasting psychological effects from this trauma.

When my mind was clear enough, I reported my experience to a “concierge“ at MUD/WTR.
I received a response stating that my purchase will be refunded, which was done quickly, and I was asked to take a photo of the lot number on the bottom of the can of powder.

The next day I got a message from another “concierge“ asking me to take a survey on how I feel about MUD/WTR. I couldn’t believe it. It was like nothing ever happened.

I suggest anyone interested to go on MUD/WTR’s site and read the shamelessly pretentious promotions. “We’re all family“. A kind of cult vernacular that should’ve been a warning to me. but I thought I would at least give it a try. What a mistake.

23 de dezembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Mudwtr will flood you with unsolicited mail

This company won’t stop sending you messages after unsubscribing— it has become extremely annoying. I had cancelled my scheduled future delivery due to travel and had planned to establish it, but I won’t patronage a company that uses tus practices. AVOID them off you don’t wish your inbox full of junk mail

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m on my 3rd month

I’m on my 3rd month. I was a chai tea drinker and this is even better. I fill my Contigo travel mug ⅓ and add Tbsp local honey, more Teylon cinnamon, 1 Tbsp Original and froth, add more water and tried various milk/creamer options (whole milk, almond unsweetened vanilla milk, oat milk, etc.). While at work I shake my leakproof Contigo travel mug often and never have a problem with sediment. I have more focus and better sleep since staring Mudwtr. I also like the Tumeric blend and was able to delay my 3rd month by a week with no problems. I want to try the Matcha and Rest formulas next…hoping there are some holiday sales for subscribers 😉

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MUDWTR and Fraudulent Charges

Terrible consumer practices. Had a subscription years ago, recently went to the website to see what had changed and prices on new products.

Two days later, my bank alerted me to a fraudulent charge made by MudWtr early that morning while I slept (4am). They used my outdated account information/expired card to place an unauthorized order then were impossible to reach to remedy the situation.

Fortunately, the bank investigated the unauthorized charge, canceled it and issued a new card.

This company should not be trusted with any secure account details. They have proven they will use it to make unauthorized purchases.

19 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Subscription orders don’t show up

I have a subscription, got charged for my latest order over a month ago, but it never showed. Messaged customer service who were lovely and supposedly replaced the order. 8 days later still no sign of it even dispatching. Not sure what’s going on, but would avoid. Shame as I really like the product.

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helps with focus, calm, tasty

I honestly really love MUDWTR. I was skeptical because so many people seemed to dislike the taste, but I desperately needed to find something to curb my caffeine cravings, and this was it and more:)
It helps improve my focus, and yet no crash. I was really surprised actually!
I found it was awesome with oatmilk and a sweetener like maple syrup (if you’re like me and like everything sweet). I have only had the original so far but I’m thinking the sleepy time one might be good too.

1 de setembro de 2024
Avaliação não solicitada

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