The consultant was very polite clear in all my questions and support me to understanding my doubts also an very fast process and more importantly didn’t make an interview question getting bored .. tha... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Noel william was so helpful, cordial and friendly. He made my registration simple and easy. Didn't feel pressured and saw the need to just sign up without thinking twice.
A empresa respondeu
Very polite and explained everything thoroughly. It's good to know that my children won't have to worry if anything happens to me in the future. Will definitely be recommending them
A empresa respondeu
I took out two policies with Get Protected. Connor Mundy is absolutely brilliant, he has a very friendly manner, and we had some laughs throughout the phone call. He made taking out the policies easy,... Ver mais
A empresa respondeu
4,7
Excelente
91 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really excellent service
Really excellent service. Walked me through all my queries and made everything simple. Thank you.
3 de novembro de 2025
Resposta da Mumsurance
Louise, thank you for your kind words, we’re really glad you had such a positive experience and that our adviser was able to help you over the phone.
Excellent service with great human relation skill
Customer service was great,agent so polite
16 de abril de 2026
Resposta da Mumsurance
Opeyemi, thank you, we’re pleased you found the service polite and helpful, it means a lot to hear.
Resposta da Mumsurance
Bev, thank you, we’re glad you found the service helpful and had a good experience with us.
Pleasant,professional and very…
Pleasant,professional and very convincing . Patient and explained and responded to each query with much clarity and ease. Great service.
15 de abril de 2026
Resposta da Mumsurance
Paula, thank you so much for this lovely feedback, we’re really pleased everything was explained clearly and that you felt supported and comfortable throughout.
Noel william was so helpful
Noel william was so helpful, cordial and friendly. He made my registration simple and easy. Didn't feel pressured and saw the need to just sign up without thinking twice.
15 de abril de 2026
Resposta da Mumsurance
Victoria, thank you for your kind words, we’re so glad Noel made the process simple and easy for you and that you felt comfortable and confident in your decision.
Very polite and explained everything…
Very polite and explained everything thoroughly. It's good to know that my children won't have to worry if anything happens to me in the future. Will definitely be recommending them
10 de abril de 2026
Resposta da Mumsurance
Hi Charlotte, thanks so much for your review. We’re really pleased to hear everything was explained thoroughly and that you feel reassured about your children’s future. It means a lot that you’d recommend us as well. If you ever need anything, we’re always here to help. Mumsurance customer services
They were brilliant got what I wanted…
They were brilliant got what I wanted security for my daughter when I leave her thank you very chatty which is important and English very important
28 de agosto de 2025
Resposta da Mumsurance
Hi Ms Smith, thanks so much for your review. We’re really pleased to hear you were able to get the security you wanted for your daughter and that the conversation felt friendly and comfortable. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
The staff i spoke with was very…
The staff i spoke with was very supportive and helpful
26 de março de 2026
Resposta da Mumsurance
Hi there, thanks so much for your review. We’re really glad to hear the team were supportive and helpful throughout your experience. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
I feel comfortable when they are setup…
I feel comfortable when they are setup my life insurance policy.and They are asking my Husband, and children date of birth .
1 de abril de 2026
Resposta da Mumsurance
Hi Ripa, thanks so much for your review. We’re really pleased to hear you felt comfortable while setting up your policy and that everything was handled clearly for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
The person I spoke to was very friendly…
The person I spoke to was very friendly and explained everything so I understood it
1 de abril de 2026
Resposta da Mumsurance
Hi Paula, thanks so much for your review. We’re really pleased to hear the adviser was friendly and made sure everything was explained in a way you could understand. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Good customer service
Good customer service, very friendly to me like i know them way back, very polite speaking to me and very respectful too.
23 de março de 2026
Resposta da Mumsurance
Hi Tishainna, thanks so much for your review. We’re really pleased to hear you had such a friendly and positive experience and that you felt comfortable throughout the call. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Was very helpful on the phone and…
Was very helpful on the phone and helped me choose what was right for me
23 de março de 2026
Resposta da Mumsurance
Hi there, thanks so much for your review. We’re really glad to hear you found the call helpful and that you were supported in choosing the right option for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
The company did what I asked for
20 de março de 2026
Resposta da Mumsurance
Hi Lorraine, thanks so much for your review. We’re really pleased to hear we were able to provide exactly what you were looking for. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Speaking to Leon
Speaking to Leon. He made everything I wanted so easy. He was a real pleasure to speak to 10/10 service from him, he is a credit to mumsurance.
27 de março de 2026
Resposta da Mumsurance
Hi Lorraine, thank you for your lovely review. We’re so pleased to hear Leon made everything easy and was such a pleasure to speak with, we’ll be sure to pass this on to him.
Resposta da Mumsurance
Hi Clare, thank you for your review. We’re really pleased to hear you found the service excellent, we appreciate you taking the time to share this.
Excellent Service- Rhia is clearly very efficient in her…
Rhia is clearly very efficient in her job and the process was easy and straightforward. I understood everything clearly. Thank you and I'm delighted to be covered immediately.
26 de março de 2026
Avaliação não solicitada
Resposta da Mumsurance
Hi Elizabeth, thank you for your lovely review. We’re so pleased to hear Rhia made the process easy to follow and that everything was clearly explained for you.
Fantastic Mr Sherlock made the whole…
Fantastic Mr Sherlock made the whole process enjoyable and refreshing. Welldone.
26 de março de 2026
Resposta da Mumsurance
Hi there, thank you for your kind words. We’re really pleased to hear Mr Sherlock made the whole process enjoyable and refreshing for you.
Leon Clark - great customer service…
Leon Clark had great customer service interaction, he was very thorough and knowledgeable and guided me through the process of getting life insurance.
25 de março de 2026
Resposta da Mumsurance
Hi Eboni, thank you for your lovely review. We’re so pleased to hear Leon guided you through everything so thoroughly and made the process clear and easy.
Resposta da Mumsurance
Hi Sasha, thank you for your review. We’re really pleased to hear you found the service well organised and a great experience overall.
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