Great service. The kind lady sorted my problem very fast. Polite, efficient, and would recommend parents to purchase from this great company!
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Veja o que dizem as avaliações
It was the best experience and the people always help in WhatsApp they are really helpful and kind and sweet. I really like this website so far. It’s one of the best website that saves time for me as... Ver mais
A empresa respondeu
I tried to return an item but kept getting stuck on the loading icon when processing the return and the refund. I tried this multiple times, using different browsers etc. but kept on getting stuck.... Ver mais
A empresa respondeu
دايماً خدمة العملاء عندكم ممتازه لذلك زبونتكم دائماً معتمده كل الطلبات من عندكم 🤗🤍 بديت بطلبات التحضير للبيبي وبسبب حسن التعامل وسرعة الاستجابة صرت اطلب اغراض المطبخ واي شي حابتنه بشكل عام ادور... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE
Informações de contato
Dubai, Emirados Árabes Unidos
- +97144339455
- https://www.mumzworld.com/en/contact-us
- mumzworld.com
4,4
Excelente
893 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Effective customer service
20 de abril de 2026
Avaliação não solicitada
Why I order from MumzWorld :) I needed…
Why I order from MumzWorld :) I needed assistance with an item that I wanted to return, the “chat” service is very helpful, thanks to Abdelhamid all went well and smooth!
18 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you, Soha, for your wonderful review 💛
We’re always happy to meet your expectations, and we’re glad that Abdelhamid and the team were able to provide the support you needed. We promise to do our very best to meet your expectations and make your experience with us special every time. 🙏✨
Great service
Great service. The kind lady sorted my problem very fast. Polite, efficient, and would recommend parents to purchase from this great company!
18 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you so much for the kind feedback, Qasim! We are delighted to hear that our team was able to assist you in a polite and efficient manner. Providing supportive and fast service is very important to us, especially for our community of parents. We truly appreciate your recommendation and look forward to serving you again! ✨🙌
التوصيل سيء جداً
التوصيل سيء جداً
والمندوب ما يتجاوب معاك ابداً
15 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
نعتذر منكِ بشدة يا مها عن هذه التجربة غير المرضية، نحن نولي اهتماماً كبيراً لجودة وسرعة التوصيل واحترافية التعامل, نأخذ تقييمك على محمل الجد، ونود التحقيق في هذا الأمر بشكل مباشر.
يرجى تزويدنا بتفاصيل طلبكِ عبر الرابط التالي لنتمكن من اتخاذ الإجراء اللازم: https://shorturl.at/abrwL
سيتواصل معكِ فريقنا المختص فوراً لمتابعة الأمر وضمان عدم تكراره، فنحن نسعى دائماً لتقديم خدمة تليق بطلباتكِ. ✨
They are cooperative and show…
They are cooperative and show friendliness and good manners.
13 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you so much for your kind words, Jawaher! We are thrilled to hear that our team’s cooperation and friendliness made a positive impression on you. We believe that providing support with good manners and a warm heart is just as important as the quality of our products. We look forward to welcoming you back soon! ✨🙌
Thanks Abdulhamid for your support.
11 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you for the 5-star rating,Taleb! At Mumzworld, our team is dedicated to providing a seamless and high-quality experience for every family. We are glad to see we met your expectations and look forward to serving you again soon. ✨🙌
خدمة العملاء (شروق أحمد)
الصراحة ممثلة خدمة العملاء (شروق أحمد) جدا متعاونة واخلاقها طيبة وساعدتني على طول دون تاخير
ف الف شكر لها
7 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
شكراً لك يا عبد الملك على كلماتك الطيبة وتقديرك! يسعدنا جداً أن تجربة التواصل معنا كانت مريحة ومفيدة، وأننا تمكنا من تقديم المساعدة التي تستحقها وبكل ودّ.
نحن في ممزورلد نعتز بفريقنا الذي يضع خدمة وراحة عائلاتنا دائماً في المقدمة. شكراً لثقتك بنا، ونحن هنا دائماً لخدمتك بكل حب واهتمام. ✨💕
Best website ever
It was the best experience and the people always help in WhatsApp they are really helpful and kind and sweet. I really like this website so far. It’s one of the best website that saves time for me as a pregnant woman keep up the good work and thank you so much.
7 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you so much, Rose! Reading your kind words truly warms our hearts. We are so happy to hear that our team on WhatsApp could support you with the kindness and care you deserve.
Knowing that we can help save you time and effort during your pregnancy journey is the greatest reward for us. We are here to support you every step of the way, please take care of yourself, and thank you for being such a wonderful part of the Mumzworld family! ✨💕
The customer service is the best
The customer service is the best. I have spoken to a lady named Reham and she was very helpful in easing my concerns
5 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you, Areej, for your wonderful review 💛
We’re truly delighted to know that Reham and the team were able to assist you. Your trust means a lot to us, and we want you to know that we’re always here to help whenever you need us. We promise to continue going above and beyond to make every experience with Mumzworld smooth, enjoyable, and special. 🙏✨
Resposta de Mumzworld.com
شكراً لكِ يا Fatima! 😊 يسعدنا جداً أن تجربتكِ كانت رائعة ومرضية، وفخورون بكلماتكِ الطيبة لفريقنا. نحرص دائماً في ممزورلد على تقديم خدمة تليق بكِ وبعائلتكِ، ونتطلع لخدمتكِ دائماً. ✨🙏
Solved my issue upon checking out
Solved my issue upon checking out , thank you for reliable service.
3 de abril de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you for your feedback, Ali. We’re glad to hear that your checkout issue was resolved and that you found our service reliable.
We’d love to learn more about how we can make your overall experience even better next time. Please feel free to share any additional suggestions or details with us here: https://shorturl.at/abrwL. We value your support! ✨🙏
USA Shiping
I bought a toy from Mumzworld and got it shipped to America with no issues. If you are worried about international shipping, they are trusted.
9 de março de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you for sharing your experience! 😊 We are so happy to hear your toy arrived safely in the USA. We take great pride in our international shipping and love knowing we can reach Mumz and familes wherever they are. Your trust means everything to us! 🌸✨
Extremely disappointing experience – Payment overdue since August 2025 into a consignment agreement…
We entered into a consignment agreement with Mumzworld, where goods were supplied first and payment would only be due once the items were sold. Unfortunately, despite this very seller-friendly arrangement, we have been waiting for our payment since August 2025.
For months, we have been repeatedly told that “the finance team is looking into it” and that someone would get back to us. No one ever does.
Worse still, the responsible contact person keeps changing, and now communication has shifted to a ticket system with no direct contact person at all. It is impossible to reach anyone from the finance department, and our case is clearly not being handled.
After more than half a year of unfulfilled promises and no resolution, we had no choice but to hand the matter over to a debt collection agency. We will also be addressing this issue directly at the upcoming trade show in Dubai.
This has been an extremely frustrating and unprofessional experience. We strongly advise other brands to be cautious when entering any form of consignment (sell-first-pay-later) agreement with Mumzworld.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
We’re sorry to hear about your experience and the frustration this has caused. Please be assured that Mumzworld is a trustworthy partner committed to long-term, transparent relationships with all our suppliers and brands.
We take your feedback very seriously and would like to prioritize a resolution immediately. Please share your company details and ticket number with us here: https://shorturl.at/abrwL so we can ensure this is handled directly by our senior finance team. 🌸
The best website ever
The best website ever. Best customer service fast reply ever. I keep purchasing more and more for my baby and myself 😘😘😘
30 de janeiro de 2026
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you, Pokiza, for your wonderful review 💛
We’re always delighted to meet your expectations, and we promise to do our very best to exceed them and make your experience with us special every time. 🙏✨
Let my Autistic child down 3 times with…
Let my Autistic child down 3 times with a gift from Santa after booking a couple of times, customer service is horrendous. Do not give this company a dollars.
25 de dezembro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
Hi Louis, we’re truly sorry for how this experience felt for you and your family — especially around something meant to bring joy to your child 💛 We understand how important these moments are, and we regret the frustration you went through.
We’re glad to know that Santa was able to make it today and bring happiness to your child. That said, we understand that the overall experience still fell short of what you expected, and we take your feedback very seriously. One of our team members will reach out to you directly to see how we can make this right. Thank you for taking the time to share this with us.
I ordered a voucher which never…
I ordered a voucher which never arrived. The automated webchat kept crashing. Therefore have been unable to contact theMUMZWORLD website. It has a feel of a scam site.
15 de novembro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
Hi Richard,
Thank you for sharing your feedback, and we’re truly sorry for the trouble you faced with the webchat, that’s not the smooth experience we want for you. 💛
Regarding your voucher, we’ve double-checked on our side and can confirm it was sent to your registered email shortly after your purchase. Our team also reached out to make sure everything was received, and we’re glad to hear that you now have the voucher.
If you ever need anything, we’re always here to support you. Thank you for choosing Mumzworld. 🌟
Just wanted to highlight the amazing…
Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me updated, and made the whole process so easy. Really appreciate her professionalism and kindness!
25 de novembro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
Thank you so much for sharing your experience, Amira! 🌟 We’re thrilled to hear that Shal was able to make your experience smooth and pleasant. Your kind words mean a lot to us, and we’ll be sure to pass on your appreciation to her. 💛
We’re always here to make things easier for you and your little ones, and we look forward to serving you again soon!
Amazing customer service
24 de novembro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
Thanks so much for the 5-star rating, Alaa! 😊
We’re always here for you and your little ones, and happy to be part of your journey.
شكرا ع سرعه الاستجابه واللطف الموظفه…
شكرا ع سرعه الاستجابه واللطف الموظفه ريم ومساعدتها
12 de outubro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
شكرًا لكِ إيمان على كلامك اللطيف! 🌟
يسعدنا جدًا إن ريم قدرت تساعدك بسرعة وبأسلوب لطيف، ونتمنى دايمًا إن تجربتك معانا تكون سهلة ومريحة 💛
Very Good and helpful customer service…
Very Good and helpful customer service team.
However i hope all items on the application can be delivered to Qatar, as some are not eligible
9 de outubro de 2025
Avaliação não solicitada
Resposta de Mumzworld.com
Thanks so much for the 5-star rating! 😊
We’re always here for you and your little ones, and we're happy to be part of your journey
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