Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Elhama and her staff are the best! They make you feel welcome from the second you walk in to their studio. She makes sure you are informed and works to make your vision to come to life while making su... Ver mais

Avaliado com 1 de um total de 5 estrelas

I don't understand how people even fall into this kind of scam. Since review sites like NewsOnlineIncome already warn about it on May 30, 2023. However, here, I can see comments from people getting sc... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not only did it take 3 weeks for my dress to arrive after paying for express post, The communication was so slow, They only do store credit which is fine now ever they send it in a re usable Bag b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service - they responded within a couple of hours when I notified them my skirt I ordered (which was delivered really quickly) had a small fault, and offered me great options for return... Ver mais

Detalhes da empresa


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Elhama and her staff are the best

Elhama and her staff are the best! They make you feel welcome from the second you walk in to their studio. She makes sure you are informed and works to make your vision to come to life while making sure your brows match your face, as everyone’s is different. I have always been self conscious about my brows, but was also extremely nervous to have anyone touch them as I have seen really bad microblading, so naturally after hearing a handful of the top estheticians in London say, “Go to Elhama” I knew she was who I wanted to do mine. They are perfect and I am looking forward to see you again.

14 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I don't understand how people even fall…

I don't understand how people even fall into this kind of scam. Since review sites like NewsOnlineIncome already warn about it on May 30, 2023. However, here, I can see comments from people getting scammed even at December 2023. That's why you should always do research before you buy.

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not only did it take 3 weeks for my…

Not only did it take 3 weeks for my dress to arrive after paying for express post,
The communication was so slow,
They only do store credit which is fine now ever they send it in a re usable Bag but doesn’t allow you to pay for postage back online so either way you need to buy a post bag, complete waste, I wouldn’t shop here again the service isn’t up to the standards that other online small stores are

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast shipping and good shopping experience

I ordered my items on Wednesday and received them in good order on Sunday in Singapore. Good quality for price and on a rare occasion one of the items I ordered was damaged before shipping. Mura informed me immediately and offered a full refund and option of a 20% top up credit note. This is great customer service. Only suggestion I have is to stock more size 6 as that is the 1st to sell out! Thanks for the pleasant experience. You ship way faster than other Australian online boutiques. 👍🏻

7 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fashion high quality flattering items

Fashion high quality flattering items
I bought for five years all kind from jewelry to bags.
Every item made from high quality material, with love and talent.
I am happy to wear Mura ❣ I feel like a queen 👑

6 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of money. Refused return.

Purchased a 'final sale' dress however the fit and sizing was completely off. Misleading description on the website about the fit and they refused any return. Won't be shopping here again. Waste of money.

8 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad quality clothes

Clothes are a terrible fit, poor quality fabric, and generally poorly made for the price. Dresses were small in the hips and large in the waist - I can’t imagine would be flattering on anyone. Waste of money 😕

2 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Next to none customer service!

Not only was the delivery quick but the customer service is next to none!
I purchased a dress at short notice (my fault) for my maternity shoot and received it within 2 business days, although it was too small due to my belly!
Mura only do credit notes not a refund, so I began panicking as I wouldn’t of had time to return the dress and receive another. I sent an email and spoke to a real person (Charlotte) who told me if I could send her photos of the dress with the tag attached and no damage, along with the tracking number she would send my voucher immediately through email.
Within half an hrs of sending her the details, I had my voucher and had purchased my new dress and it was processed and shipped that day to ensure it would get to me on time!
IT ARRIVED ON TIME AND IS PERFECT!
Highly rate Mura 😊

26 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Terrible quality for the price !

No postage problems I received the clothes quick. But the quality for the price is TERRIBLE. Its like buying a dress of a market stale for 5x the price ! I wouldn't recommend. The products are definitely made in China. I thought Mura was a brand but it isnt it just distributes crap quality clothes of different Chinese brands .

26 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

XXXl EXTREMELY POOR

I am a sewer and fortunately can fix the frill that ripped off in my hand as I was trying on Mura dress Quinnie terracotta print
The Quality of manufacture is extremely poor.. the quality of fabric is extremely poor..
The photos look good but as usual you get what you pay for.. a dress under $80 is going to always be a bit of rubbish..
Expect poor sewing and poor quality fabric..ladies do yourselves a favour and shop elsewhere.. btw I will be taking the inside pocket apart to use the fabric to make another frill for bodice.. lucky me !!!!
I did not ask for a replacement since they told me at checkout that it was the last one
I did not ask for a credit since I will not be purchasing anything further from this shop. I did not ask for a refund as I did not want to engage in rude attitude as had been already reported

23 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

My clothes were wonderful, they all fit so well and were standard sizing (one didn’t fit my chest area but only cause i have a larger chest). The packing time and shipping was extremely fast even over the busy Christmas time. It’s my second order from them and was so pleased, I will definitely be a return customer :)
Thankyou

29 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. Shipment arrived in 2 days to NZ. Two items from my shipment I returned as they did not fit well, and the customer service team were so helpful in tracking and updating my return.

21 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

After receiving a dress from Mura that I wasn't happy with, the return process was extremely easy and the customer service was very helpful. I received a gift card for the value of my purchase and the shipping, and when I used it to make my next order, everything was perfect! Everything was really nice quality and fit perfectly. Very happy!

29 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you so much Myra Boutique

Thank you so much Myra Boutique. You guys are awesome. The way you treat customers is 10 star, the product are 10 star. I was abit worry that I would not get my credit after 2 month so I just try to see if they will resent me again and thank God they did. This is how amazing this store is. Thank you so much.

17 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I Love Mura Boutique ♥️

I Love Mura Boutique the clothes are absolutely beautiful. The Mura team are amazing very quick replying to any queries or questions. The delivery process is the quickest I have encountered once order is processed I received my order 2 days later
Defitnetly recommend Mura Boutique ♥️

13 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and great quality!

I recently made my first purchase with Mura Boutique. The customer service team were so helpful and very prompt with replying to my questions and I love the dress I purchased! Will definitely order again.

3 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great options and great customer service

I only started online clothes shopping this year (trying to avoid stores due to covid) and have been so happy with the clothes I’ve purchased from Mura. They have such a good variety (I much prefer them to what I come across in the sydney clothes stores and department stores) and their customer service has been so helpful with my various inquiries. They seem to sell out quickly of a lot of the items I’ve loved but they allow you to be put on an email list for when the size you’re after is back in stock. I’ve missed out on a top I loved from there (I got the email alert but unfortunately it was sold out within 24 hours!) so I wouldn’t hesitate too long if there’s an item you love. They offer free shipping when you spend over $75 so I try to get a few items at once to take advantage of that. Their delivery is so quick as well. Highly recommend

8 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will not purchase from here again

I purchased a $100 dress but it did not arrive before going overseas. It was delivered to my partner while I was overseas.
When I come home and open the parcel, the dress has a stain on it. I return the dress and later told it exceeded the 30 day return and they will send it back to me. You can clearly tell I have not even tried the dress on and therefore the good was damaged by them. I will not buy from here again and would not recommend this retailer.

26 de fevereiro de 2020
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais