Murfins Plumbing and Heating Ltd Avaliações 

88
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... Ver mais

Detalhes da empresa

  1. Encanador
  2. Fornecedor de Caldeiras
  3. Engenheiro de Petróleo e Gás
  4. Empresa de Aquecedores
  5. Manutenção de propriedades

Escrito pela empresa

Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(88)

2 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor service …

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refuse to respond or admit fault

Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.

At this point, just give me the money and I’ll find my own reputable plumbers

19 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give zero I would

If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID

14 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

After completing work electrician said…

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate

6 de setembro de 2022
logotipo da Murfins Plumbing and Heating Ltd

Resposta da Murfins Plumbing and Heating Ltd

Hi Peter,

Thank you for your constructive review. The EICR’s as you will notice from your report and subsequent certification are carried out by our trusted contractor. The final invoice amount includes VAT at 20% and our small margin of 5% to administer the whole process for you so you didn’t have to do anything.

The EICR Paperwork is set out by the administering bodies overseen by the government so unfortunately we cannot do anything about the format.

Whilst the engineer may only have been in you home on the second visit for 1.5 hours the whole report has to be generated (and paid for again so there is much more work that goes on behind the scenes.

It is difficult to know how, given the cost of labour, fuel, administration, premises, certification, vehicle overheads and registration with the governing bodies that we could do it any cheaper.

If in the future you would like any clarification on pricing prior to posting you review then please do not hesitate to get in touch.

Best Regards

Aiden Murfin

Avaliado com 5 de um total de 5 estrelas

A fair price

Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend

26 de agosto de 2022
Avaliado com 1 de um total de 5 estrelas

Frustratingly Poor

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job

11 de agosto de 2022
Avaliação não solicitada
logotipo da Murfins Plumbing and Heating Ltd

Resposta da Murfins Plumbing and Heating Ltd

Hi Oliver,
We cannot find any record of any appointment in the name of Oliver. I think it would be very unlikely that we are not interested in your work. Please could you send your details to admin@murfinsheating.co.uk so we can look further into this.

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