I applied for my Turkey visa through Musafir, and Tansifa has been a great help throughout the entire process. She guided me at every step and was always available whenever I needed assistance. Her su... Ver mais
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Veja o que dizem as avaliações
They managed to get us an express visa in under 24 hours during a very stressful situation. Every email and call was handled with patience, care, and professionalism. Special thanks to Maaz Chandle at... Ver mais
A empresa respondeu
They made me paid air tickets on a pressure stroke for a visa request to ultimately leave me read, I insisted so much to answer but no return to flee I do not recommend. No professionalism ils m’o... Ver mais
I had an absolutely wonderful experience with this travel agency. My journey started with Anoush, who was truly patient, helpful, and flexible. He offered me multiple options, and I always tell him I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cheap flights, holiday and vacation packages, hotel deals, visa packages are available now on Musafir where you can find great deals over 3000+ destinations.
Informações de contato
Sharjah, Emirados Árabes Unidos
- musafir.com
3,9
Muito Bom
649 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient and Trusted Travel Agency
Musafir has quickly become my go-to travel agency for tourist visa needs. The team is professional, easy to talk to, and very helpful. Thanks to Abhinanda from the visa team for the support!
9 de janeiro de 2026
Avaliação não solicitada
Resposta da musafir.com
Dear Erika,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers, and the team is overjoyed to know that your trip was a success in every way! We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Excellent service
Quick turn around, reliable and very professional service received. Got the visa in 2 days
5 de janeiro de 2026
Avaliação não solicitada
Resposta da musafir.com
Dear Kashif,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Excellent service!
Amazing service as always — fast and professional. I have known Kavan from the Visa Department for the past 6–7 years, and he consistently handles everything quickly and professionally. Highly recommended!
31 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Nilufar,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Quick service and resonable price
They helped me get my visa quick and at a very reasonable price considering what Emirates wanted to charge us even with a booked onward flight 13 hours after arrival in Dubai. Nabeen resloved it for us in just 2 days. Will recommend them to everyone! Thanks Musafir and Nabeen!
29 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Tina,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers. We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Best B2B partner
Best B2B partner. Special thanks to Kavan for being available all days anytime. I can trust him for all my visa issuance.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Mital,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom B2B Family
My visa application was rejected…
My visa application was rejected because the so called visa expert failed ask all relevant questions.
19 de novembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Atter,
We are sorry to hear about your visa application experience.
We do apologise for the miscommunication -- we have escalated this to the head of the team & are trying to refine the process by finding out what went wrong. Please share the details of your request (agent name, request date, or email communication etc) to social@musafir.com so we can make sure this doesn't happen again.
We hope this experience has not marred your judgement in our services, and we hope to serve you once again in the future.
Team musafir
GCC highlights
First time with musafir.com. Easy to deal with. The operations team took time and effort in answering all queries and to check in daily. Excellent stays and customized GCC plan that had a quite a lot of logistics. The pace worked out perfectly for us. The company also provided responsive WhatsApp assistance throughout our trip, which was helpful when some delays happened, and could change plans to accommodate. The only thing was that in the initial proposal, the pricing breakdown and exclusions could have been stated more clearly. Will book with them in my future trips. Thank you.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Terrence,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers, and the team is overjoyed to know that your trip was a success in every way! We acknowledge your feedback on the pricing summary & exclusions, and have informed the concerned team to improve on these points.
We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Excellent quick visa issuance always
Excellent quick visa issuance always
I appreciate them issuing UAE visas asap whenever I applied, highly recommend.
24 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Firoze,
Thank you for taking the time to share your feedback! We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Mohammed has been super helpful and got…
Mohammed has been super helpful and got my dad, brother and sister’s visa in record time. Definitely recommended. Not over priced either, unlike other companies.
18 de novembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Jo-Marie,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Extremely terrible customer service…
Extremely terrible customer service response time on Whatsapp and they require Guarantor documents for a 14-day UAE tourist visa, which isn't a requirement for other sites such as Govr.ae who I had to end up using due to Musafir's extremely poor response time.
20 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Yuvi,
We are sorry to hear about your visa application experience. We understand that it can be cumbersome; however we are bound by law to be compliant on the government's documentation requirements. We do apologise for the delay in responding -- we have escalated this to the head of the team & are trying to refine the process by finding out what went wrong. Please share the details of your request (agent name, request date, or email communication etc) to social@musafir.com so we can make sure this doesn't happen again.
We hope this experience has not marred your judgement in our services, and we hope to serve you once again in the future.
Team musafir
I am very grateful that I have chosen…
I am very grateful that I have chosen Musafir to process my family’s visa. With the help of their agent - Kavan, the processing is very seamless and quick. I even requested additional visa at the last moment which is very close to some of my family members’ flight but he’s still able to provide the visa the same day I requested. I strongly recommend Kavan to be your agent. He’s quick to respond and action on your request.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Gayle,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers. We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Recommended
We travelled to Masai Mara with Musafir. Special mention to Burhanuddin who took time and effort in answering all queries, available always for any help. Excellent stays, tour guides and customised plan. The company also provided whatsapp assistance throughout our trip.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Krupa,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers, and the team is overjoyed to know that your trip was a success in every way! We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Had a very good assist from kavan…
Had a very good assist from kavan shetty. He was really helpful answering all questions and made our experience smooth
17 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Sneha,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Amazing options for holidays and always…
Amazing options for holidays and always budget friendly!
7 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Rupa,
Thank you for taking the time to share your feedback! It's always rewarding to know we’ve met your expectations - we truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Magnificent and fantastic
I took service from Mr Shafi, it was really top notch experience literally supercalifragilisticexpialidocious, it's really a FOMO to everyone who might accidentally ignore this experience, deserving 5 star for real
12 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Akram,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers. We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Only musafir.com for all my holidays.
I have been going for holidays with nusafir.com forblast 3 years. This year I went to almaty during national day and they arranged everything for me flights hotels tours guide etc.. they were always available on whatsapp telling me where my driver was, what's the plan for the next day, when i wanted to make any change to the itinerary they went out of their way to make sure it was done. It was just so easy to coordinate with them. Big thank you to sameera shehzan and Rishelle .
3 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Tanya,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers, and the team is overjoyed to know that your trip was a success in every way! We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Excellent service
Excellent service, highly recommended.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Arwa,
Thank you for for your kind words & recommendation. We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Superbe
Fabulous coordination and top level service all within our budget.. Our Trip to Finland and Norway was amazing .. Thankyou Musafir
28 de novembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Huzaifa,
Thank you for taking the time to share your feedback! Our Travel Experts are always happy to hear back from satisfied customers. We truly appreciate your trust in us & look forward to helping you on your next trip.
Keep smiling, with best wishes from
Your #musafirdotcom Family
Everything Was Great with Musafir
I recently booked my Kenya trip through Musafir, and I’m extremely happy with the entire experience. From start to finish, everything was seamless, well-organized, and stress-free. The team handled all the arrangements perfectly, flights, hotels, transfers, and activities, and everything went exactly as planned.
Their representatives were punctual, polite, and very professional. All the hotels and lodges chosen were excellent, the safari experience was unforgettable, and every detail of the itinerary was thoughtfully planned. I felt safe, well-informed, and well taken care of throughout the trip. Thank you for the representatives, tour guide, and the driver - Rishelle, Andrew.
I genuinely appreciate Musafir for making my holiday smooth, comfortable, and memorable.
Highly recommended for anyone looking for a hassle-free travel experience!
29 de novembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Enkhjin T,
We are happy to hear that your UAE National Day celebration in Kenya was a great success. We understand the importance of this occasion and our team always ensures that our holiday packages bring out the best of each destination along with comfort & safety for our customers. We aim to serve you again & look forward to your next holiday booking.
Team musafir
Application Number M-16WU48
Application Number M-16WU48
Apply for a visa or request a refund of my money.
19 de novembro de 2025
Avaliação não solicitada
Resposta da musafir.com
Dear Himanshu,
After reviewing your transaction, our team has confirmed that the visa has already been issued on 19 November 2025. Kindly confirm this is correct & update your review as it is misleading & incorrect feedback.
Team #musafirdotcom
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