Fab customer service
The items had been sent to the wrong address but Fiona was great and re-issued my order and I received it within 2 days thank you!!
21 de agosto de 2025
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Detalhes da empresa
Escrito pela empresa
At myAuthentic, we make skincare that’s radically simple - and it works. Our two-step system is powered by electrolysed salt and water, creating formulas that are pH-balanced, hypoallergenic, and suitable for even the most sensitive skin. No fragrance, no fluff, no long lists of ingredients - just science-backed solutions designed to calm, cleanse, and reset. We manufacture everything ourselves in Glasgow, Scotland, so we can guarantee quality and control every step of the process. Our products are trusted by people with acne, eczema, rosacea, and skin that’s been through a lot - because they’re gentle, effective, and actually do what we say they will. We believe skincare should feel safe, not stressful. That’s why we offer a 30-day money-back guarantee. Less is more. Especially when it comes to your skin.
Informações de contato
Reino Unido
- hello@my-authentic.com
- my-authentic.com
4,1
Muito Bom
14 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best Cleanser Ever!
After spending countless years and lots of money trying different cleansers, I feel that I have finally found one that soothes my eczema skin and also gives a deep cleanse. It must be the most gentle, non-irritating cleanser ever! Although it's a foam it doesn't strip the skin, which is rare. I absolutely love the minimalist approach. I highly recommend it especially for those with sensitive skin.
7 de julho de 2025
Worth a try
Sadly this didn't work for me however I emailed the company to let them know and they were kind enough to refund my money..thank you
18 de maio de 2025
Resposta da myAuthentic Skincare
Hi Sultana,
Thank you so much for updating your review - it really means a lot. We completely understand that our products won’t be the perfect fit for everyone, but we’re genuinely grateful you gave them a try. We hope you find something that brings real relief to your skin, and we’re wishing you all the best on your journey. 💙
Didn't work
22 de maio de 2025
Love this product
I was a bit sceptical initially but after much thought decided to purchase the facial mist. It’s made such a difference to my skin. Absolutely no breakouts since I started using it 2 weeks ago. I’ve tried so many products over many years. This is the first one that works for me. I am 59 but was still struggling with spots and redness, until now.
30 de abril de 2025
Resposta da myAuthentic Skincare
Hi Caro,
Thank you so much for taking the time to leave such a thoughtful review - we’re genuinely so pleased to hear that the facial mist has made such a difference to your skin. It means a lot to us that you took a chance on it, especially after trying so many other products. Your experience is exactly why we created myAuthentic - simple, effective skincare that works with your skin, not against it.
Wishing you continued calm, clear skin - and thank you again for being part of the myAuthentic community.
Warmly,
Fiona & the myAuthentic team
Resposta da myAuthentic Skincare
Thanks so much for the review and the support Nigel - it's much appreciated! Thanks, Fiona
Transformed my skin!
I had recently purchased the cleanser and the hypochlorous mist and it has completely transformed my skin. Any fungal acne or small bumps on my face has disappeared. I will definitely be repurchasing!
12 de dezembro de 2024
Avaliação não solicitada
Resposta da myAuthentic Skincare
Hi Amber,
Thank you so much for your review - we’re absolutely thrilled to hear the cleanser and mist have made such a difference to your skin. That’s exactly why we created myAuthentic, and it means a lot to know it’s working so well for you. We really appreciate you sharing your experience and are so glad to have you as part of the myAuthentic community!
— Fiona & the myAuthentic team
Great product and quick delivery.
Great product and quick delivery.
Facial Mist Spray does exactly as described, cleared eczema and psoriasis as well as calmed irritation/inflammation.
Would highly recommend.
21 de outubro de 2024
Amazing products
Amazing products. The face wash leaves your skin feeling fresh and the facial mist is really revitalising.
My teenage daughter has been using it too. Her skin has really cleared up.
14 de outubro de 2024
Resposta da myAuthentic Skincare
Hi Alison,
Thank you so much for your kind words - we’re so glad you’re enjoying both the face wash and the mist! It’s amazing to hear that your daughter is using them too and seeing such positive results. Feedback like this means the world to us - thank you for sharing and for being part of the myAuthentic community.
— Fiona & the myAuthentic team
Amazing product
Amazing product. I suffer from sensitive skin and this is a game changer for me. This has helped clear my skin like nothing has managed to do before.
17 de outubro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.