MyStake Casino Avaliações 

55
O TrustScore é 3.5 de um total de 5

3,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ich spiele nun schon seit einigen Wochen bei my Stake. Die Slotspiele machen mir Spass. Es sind tolle Erlebnisse. Einfache Nutzung. Keine technischen Probleme.

Avaliado com 4 de um total de 5 estrelas

I'm fairly new to My Stake but not to social casinos. The site is appealing to the eye, and easy to navigate. They have lots of games, and most of my favorites are included. I haven't had to seek supp... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bonjour , a contrario de *BETIFY* qui vous demande l'acte de naissance de vôtre arrière grand-père pour vous donner vos gains "M'y stake" joue le jeu ..... J'ai bien gagné 1000€ a "AERO" A vous de t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Cassino
  2. Casa de Jogos
  3. Serviço de apostas
  4. Casino e loja de apostas online

Escrito pela empresa

Mystake Casino was founded by a team of professionals to reinvent the online gaming experience. The gaming experience is amplified with unique promotions, the most phenomenal bonuses and fair play at all times. Diverse online gaming products allow players to enjoy the games they fancy (sportsbook, slots, live casino, minigames, E-sport or virtual sport) in a specially safe and secure environment.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

55 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(55)

51 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top casino

Jamais eu de problème, que ce soit au niveau des dépôts, au niveau des retraits, j'ai fait plusieurs retrait de 5k,6k,7k. Jamais eu de problème.

Grosse diversification de machine a sous, le support est réactif. Absolument rien a reprocher a Mystake

12 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Chat bots before humans

Before you can reach a real person, the chat forces you through a robot that doesn’t understand anything. You answer the same questions three times, then it finally lets you queue. Just wastes time.

28 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Thank you for your feedback.

We’re sorry to hear about your experience, however the description provided does not reflect how our support system operates. We offer 24/7 customer support with access to live agents, as well as email assistance for all users.

Our goal is to provide timely and effective help, and we continuously monitor our support channels to ensure a smooth experience.

If you encountered any difficulty reaching our team, we would appreciate the opportunity to investigate. Please contact us directly so we can review your case and assist you further.

Kind regards,
MyStake Team

Avaliado com 1 de um total de 5 estrelas

My Limits Didn’t Apply To Bonuses

I set a monthly deposit limit, but then they gave me some special bonus link by email that let me deposit over the limit. Technically a “new promotion”, so they bypassed my setting. That’s dirty in my opinion.

28 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Thank you for your feedback.

We take concerns like this seriously; however, the situation described does not reflect how our platform operates. We do not provide or send offers that allow users to bypass account settings or restrictions.

All promotions and communications are applied consistently and transparently, and we do not engage in practices intended to mislead or override user controls.

If you believe there has been any confusion regarding your experience, we encourage you to contact our support team directly so we can review your case and clarify the matter.

Kind regards,
MyStake Team

Avaliado com 1 de um total de 5 estrelas

Boring game selection

Most of the slots look and feel the same. Same type of bonus, same sound effects. After like half an hour I felt like I was spinning one endlessly reskinned game. Got tired and cashed out what was left.

25 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that our platform offers a wide selection of games across multiple categories, including slots, live casino, table games, and other popular options from various providers.

Game preferences can vary from player to player, but we continuously expand our library to offer diverse content and new experiences.

Kind regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Email support never answered

Sent them a detailed email with screenshots about a game crash and money missing. Week later, still nothing. Not even a canned “we received your ticket”. If they can’t reply about missing funds, that’s a big red flag to me.

25 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all support requests are received and reviewed by our team. Response times may vary depending on the nature of the case and any required investigation.

Please provide your username so we can check your case further and assist you accordingly.

Kind regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Tiny bet, still annoyed

I only played with small stakes but the way the bonus was structured meant I had to keep betting way longer than I wanted. By the time I met the conditions, there was almost nothing left to withdraw. Kind of pointless.

25 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at [support@mystake.email](mailto:support@mystake.email).

Best regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Unclear promo calendar

They have some calendar with daily deals but rules change constantly and conditions are hidden in separate pages. I stopped bothering with promos at all.

25 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all active promotions, offers, and their applicable terms are available in the dedicated Promotions section of our website, where users can review the latest details at any time.

Our promotional calendar is regularly updated to reflect new campaigns, expiry dates, and seasonal offers, which may give the impression of frequent changes, but this is done to keep information accurate and current. In addition, eligible users may also receive access to personalized VIP rewards and exclusive promotions.

We always aim to present our offers as clearly as possible and appreciate your comments, as they help us continue improving the user experience.

Kind regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Weak responsible gambling

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to that.

25 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

Thank you for your feedback. We take responsible gambling very seriously and would like to clarify that player protection tools and support resources are available on our platform. These include access to account limits, self-exclusion options, and guidance for users who may need assistance.

The location and presentation of these tools may vary across pages or devices, but they are available and intended to be accessible to all users. We continuously review the user experience to improve visibility and ease of access.

We appreciate your comments, as they help us identify areas where we can improve further.

Kind regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Email-only support on weekends

On Saturday night the live chat button just disappeared, only email left. Response came Monday. Weekend issues basically ignored.

20 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

Thank you for sharing your feedback. We would like to clarify that our Live Support is available 24/7, including weekends. We have not recorded any scheduled interruption of the live chat service during the period mentioned.

It is possible that the chat option was temporarily hidden due to browser settings, connection issues, ad blockers, device compatibility, or account-related factors rather than being unavailable from our side.

We always encourage users to refresh the page, clear cache, or try another browser/device if the chat icon does not appear. Our support team also remains reachable by email at all times.

We appreciate your comments and are always working to improve the user experience.

Kind regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Support Ignored My Screenshots

I sent them clear screenshots of a game crash with my bet and balance, and they still replied asking for “more proof”. How much proof do you need? In the end they said they can’t compensate because they can’t reproduce it. Pointless.

20 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at support@mystake.email.

Best regards,
Mystake Team

Avaliado com 1 de um total de 5 estrelas

Faulty responsible gaming tools

Set a session limit but it didn’t kick me out when the time was up. Dangerous bug for something that important. Reported it, they shrugged.

20 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Avaliado com 1 de um total de 5 estrelas

VIP rewards unstable

One week my VIP level gives certain cashback and perks, next week they’ve “updated the program” and my benefits are worse with no real explanation. Pretty demotivating to stay loyal anywhere when they move the goalposts.

20 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible. We need some specification from your side as your information does not meet the VIP offer on our platform.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Avaliado com 1 de um total de 5 estrelas

No reality checks

I played way longer than I planned. Some sites at least show a reminder you’ve been playing for an hour. Here, nothing. No nudge, no limit suggestion, just infinite spin. Not healthy, honestly, and they don’t seem to care.

20 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hey,

We are sorry to hear about your experience. However, Is there anything you want us to improve at Mystake? We appreciate your sincere opinion.
If you could specify your issue, we would be able to help you. In any case, contact our support team at support@mystake.email for further assistance.

Kind regards,
Mystake team

Avaliado com 1 de um total de 5 estrelas

Avoid this site at all costs

Avoid this site at all costs. They are happy to take your money, but the games "freeze" as soon as you start winning. When I requested a payout, they ghosted me completely. This isn't a casino; it's a professional scam operation. You've been warned!

9 de abril de 2026
Avaliação não solicitada
logotipo da MyStake Casino

Resposta da MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Avaliado com 5 de um total de 5 estrelas

Sehr schönes Casino

Sehr schönes Casino, My Stake gute Slots, Promotion und Interfaz.. Empfehlenswert Die Verifizierung geht schnell, der Support steht rund um die Uhr zur Verfügung, Auszahlungen erfolgen sehr schnell und Sie erhalten immer eine schnelle Antwort, wenn Sie eine E-Mail an das VIP-Management schreiben.

14 de janeiro de 2026
Avaliação não solicitada

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