sure that I will have a follow up on their policy and customer service was outstanding. We discussed the policy. Let’s talk about West Coast chopper I was talking to I can’t remember his name was outs... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Ver mais
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don't understand the rating on this business this place is terrible and fraudulent on how they sign you up . i'm a business owner , multiple companies and mark my word if you trust this shady company... Ver mais
A empresa respondeu
Very helpful and reassuring that my car will be in good hands and I hope I will be taken care of as the car is reaching higher mileage. The person that helped me was very nice and understood my situat... Ver mais
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Detalhes da empresa
Escrito pela empresa
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Please be aware Trustpilot is not a reliable review platform. They have removed countless positive reviews for made up rules they make up on the fly but will post a 1 star review even if it breaks their own guidelines.
Informações de contato
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, Estados Unidos
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Bom
310 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
i was illegally contacted by robo calls
21 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
We're sorry to hear about your concerns. However, we respectfully disagree with the characterization of your experience. My Auto Guard does not use illegal robocalls to contact consumers.
If you received a call that you believe was made in error or intended for someone else, we'd be happy to investigate. Please contact our customer service team with the phone number that was called so we can review the matter and, if applicable, ensure your number is added to our internal do-not-contact list.
We take compliance seriously and appreciate the opportunity to address any concerns directly
I was signing up for a warranty before…
I was signing up for a warranty before I read the contract so I’m unsure what I am paying for.
21 de julho de 2026
Resposta da MyAutoGuard
Thank you for your feedback. We understand that reviewing a service agreement can sometimes feel overwhelming, and we appreciate you sharing your concerns.
We encourage all customers to take the time to review their agreement so they fully understand the coverage, benefits, and terms of their plan. If you have any questions or would like us to walk through your contract with you, our customer service team would be happy to assist and provide any clarification you need.
Thank you for choosing My Auto Guard. We appreciate the opportunity to earn your confidence.
i think this is the only company out…
i think this is the only company out there not in a current class action for NOT paying claims. Everyone i look up has lost or is currently in one. Was a no brainer
14 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your outstanding 5-star review! We truly appreciate you taking the time to research your options before choosing My Auto Guard. We understand how important it is to find a company you can trust, and we're honored that you placed your confidence in us.
Our commitment is to provide dependable coverage, process eligible claims according to the terms of our service agreements, and deliver the level of customer service our customers deserve.
Thank you for choosing My Auto Guard. We sincerely appreciate your trust and support!
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're thrilled to hear that your coverage gives you peace of mind—that's exactly what we strive to provide for every customer.
Knowing you're protected from unexpected repair costs can make all the difference, and we're grateful you chose My Auto Guard to help safeguard your vehicle.
Thank you for your trust and support. We truly appreciate your business!
Small repair shop better than dealer
my dealer doesn't take any warranty they do not sell. I have already paid off this plan, so i found a new mechanic on repairpal and was much easier than my dealer ever was. Dealer lost a customer
10 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your fantastic 5-star review! We're glad you were able to find a RepairPal-partnered repair facility that made the process much smoother. While some dealerships choose to service only the products they sell, we're pleased you found a qualified shop that could assist you with your coverage.
Our goal is to make repairs as convenient as possible by offering a nationwide network of trusted repair facilities, and we're happy your experience turned out to be a positive one.
Thank you for choosing My Auto Guard. We truly appreciate your trust and your business!
Resposta da MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you received great customer service. Providing helpful, professional support is always our goal.
Thank you for choosing My Auto Guard!
Mechanic approved
Based on research i have done these guys are a pretty decent warranty company. My mechanic has worked with them and says they do pay. He says they are good
10 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your outstanding 5-star review! We're honored that you took the time to research your options before choosing My Auto Guard. It's especially meaningful to hear that your mechanic has had positive experiences working with us and recognizes our commitment to paying eligible claims according to the terms of our service agreements.
We strive to provide dependable coverage and excellent customer service, and we're grateful for your confidence in our company.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Resposta da MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you received great customer service. Providing helpful, professional support is always our goal.
Thank you for choosing My Auto Guard!
Baby cake12@
The young man that work with me was very helpful very precise, and did a fantastic job
11 de julho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're so pleased to hear that our representative provided you with such helpful, precise, and professional service. We take great pride in making sure every customer receives clear information and outstanding support throughout the enrollment process.
Your kind words mean a lot to our team, and we'll be sure to share your compliment with the representative who assisted you.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
The enrollment process was very simple
The enrollment process was very simple, fast and well explained. Now lets just see if everything is honored.
13 de julho de 2026
Resposta da MyAutoGuard
Thank you for your 5-star review! We're delighted to hear that your enrollment process was simple, fast, and clearly explained.
We understand that trust is built over time, and we're committed to honoring the terms of your coverage and providing the support you expect if you ever need us. Our goal is to continue earning your confidence every step of the way.
Thank you for choosing My Auto Guard. We appreciate your trust and look forward to serving you!
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that our representative was helpful and friendly throughout your experience.
Providing courteous, knowledgeable, and professional service is what we strive for every day, and we're glad we could make a positive impression.
Thank you for choosing My Auto Guard! We truly appreciate your trust and support.
Resposta da MyAutoGuard
Thank you for your 5-star review! We're glad to hear you had a great experience so far.
We appreciate your trust in My Auto Guard and understand that the true test of any coverage is when it's needed. If that time comes, our team will be here to assist you every step of the way.
Thank you for choosing My Auto Guard, and we look forward to continuing to earn your confidence!
The Service Rep was very helpful
The Service Rep was very helpful, knowledgeable and trustworthy. Leo gets 5 stars from me.
15 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your fantastic 5-star review! We're delighted to hear that Leo provided you with such a positive experience. His helpfulness, knowledge, and professionalism are exactly what we strive to deliver to every customer.
We'll be sure to share your kind words with Leo—recognition like this means a lot to our team.
Thank you for choosing My Auto Guard and for taking the time to share your experience. We truly appreciate your support!
Resposta da MyAutoGuard
You received it by email as instructed. Please check your inbox, it was resent today. Please reach out with any further questions before leaving bad reviews, we did our part. thank you
Yay!
Yay! MyAutoGuard paid exactly what they said they would for my vehicle repairs. After a five day delay. (payment system computer crash) I have picked up my car. I really appreciate the coverage offered by MyAutoGuard. My Cadillac CTS is a 2005. No other extended service Warranty companies offered the coverage I got from MyAutoGuard. I have a rebuilt HVAC system, new rack and pinion, tie rods, and alignment. My Caddy runs great. Thank you!
14 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your outstanding 5-star review! We're thrilled to hear that your claim was paid as promised and that you're back on the road enjoying your Cadillac.
We sincerely appreciate your patience during the temporary payment system issue and are glad we were able to resolve it and complete your claim. It's especially rewarding to know we could provide coverage for your 2005 Cadillac CTS when other companies could not.
We're delighted your repairs—including the HVAC system, rack and pinion, tie rods, and alignment—were completed successfully and that your vehicle is running great again.
Thank you for placing your trust in My Auto Guard. We truly appreciate your support and look forward to continuing to provide you with peace of mind for many miles ahead!
Worked to resolve issues with previous contract. Answered my questions
Answered my questions. Helped me understand that factory coverage is the best.
15 de outubro de 2025
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're glad our team was able to address the concerns with your previous contract, answer your questions, and help you better understand your coverage options.
We believe in providing honest, straightforward guidance so our customers can make informed decisions that best fit their needs. Your trust and satisfaction mean a great deal to us.
Thank you for choosing My Auto Guard. We truly appreciate your support!
Was told one thing and policy stated…
Was told one thing and policy stated something different. I cancelled my policy with in a couple of hours after receiving the policy. I don’t do business with companies that tell you one thing and then policy (in writing) is something totally different.
13 de julho de 2026
Resposta da MyAutoGuard
We're sorry to hear that you chose to cancel your coverage and appreciate the opportunity to respond.
We respectfully disagree with the assertion that the policy differed from what was explained during enrollment. Our records, including the recorded enrollment call, indicate that the coverage terms and key provisions were reviewed prior to activation. We also encourage every customer to review their service agreement and contact us with any questions before making a final decision. Maybe you didn't understand how the policy works?
We respect your decision to cancel and processed your request in accordance with the terms of your agreement. While we're disappointed we weren't able to earn your confidence, we appreciate your feedback and wish you the very best moving forward.
Thank you
Im kind of pain customer, i have lots of questions and most things i dont understand so i appreciate the patience these folks had with me.
3 de julho de 2026
Avaliação não solicitada
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're truly grateful for your kind words.
Please don't ever feel like you're a "pain" customer—asking questions is important, and we're always happy to take the time to make sure you understand your coverage and feel comfortable with your decision. Providing patient, friendly, and knowledgeable service is exactly what we strive for.
Thank you for choosing My Auto Guard. We sincerely appreciate your trust and look forward to serving you whenever you need us!
I thought that the policy that I got…
I thought that the policy that I got was your company.your company that I talk to said to me that the are going to fix and the would call me back but the didn’t . So I went to the bank cancel it. All the money that I was sending to your company wasn’t your company
8 de julho de 2026
Resposta da MyAutoGuard
We’re sorry to hear about your experience and appreciate the opportunity to respond.
Based on your review, it appears there may have been some confusion regarding your policy and the company administering your coverage. We understand how frustrating that can be, and we regret if any miscommunication occurred but the mistake was not on us.
We also apologize if you were expecting a return call that you did not receive. Providing timely follow-up is important to us, and we take feedback like yours seriously.
We would welcome the opportunity to review your account and clarify any remaining questions regarding your coverage or payments. Please contact us directly, and a member of our team will be happy to assist you. Thank you for your feedback.
The signup was easy and everything was…
The signup was easy and everything was explained well. Hope to have a great relationship and service.
2 de junho de 2026
Resposta da MyAutoGuard
Thank you for your wonderful 5-star review! We're thrilled to hear that your signup process was easy and that our team took the time to explain everything clearly.
Building long-term relationships with our customers is important to us, and we're grateful for the trust you've placed in My Auto Guard. We look forward to providing you with the excellent service and peace of mind you deserve for years to come.
Thank you for choosing My Auto Guard!
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