Leider unzureichende Analyse. Habe extra die teure Variante gewählt für umfangreicheres Feedback. Leider werden die Werte nicht wirklich erklärt und die persönlichen Empfehlungen sind allgemein. E... Ver mais
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Veja o que dizem as avaliações
This is the second time I ordered. The first time, order never made it to them so I got a refund. I decided to give another chance. Ordered and the sample never made it to them. They sen... Ver mais
A empresa respondeu
Die Darmanalyse von myBioma ist sehr empfehlenswert. Wird ausführlich in einfachen Worten erklärt. Obwohl die Gesamtvielfalt meiner Darmbakterien sehr gut ist, sieht es dann, wenn man in die Tiefe sch... Ver mais
A empresa respondeu
I think you products are the best But living in the uk I am unable to purchased them as you do not deliver to the uk
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our innovative gut microbiome analysis provides you with cutting-edge scientific insights into your gut health, all from the comfort and privacy of your own home. Using a simple test kit, you can collect a stool sample and send it in for analysis. Our advanced technology delivers detailed results on the composition of your gut microbiome, including key bacterial strains and their functions. Based on these results, you will receive personalised diet and lifestyle recommendations tailored specifically to your individual gut microbiome. These recommendations will help you improve your gut health, boost your wellbeing and identify potential health issues. With our gut microbiome analysis, you can take an active role in your health and adopt a holistic approach to your wellbeing.
Informações de contato
Handelskai 92, 1200, Wien, Áustria
- +43 1 99 74 276
- office@mybioma.com
- mybioma.com
3,4
Bom
75 avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thatey really work
I think you products are the best But living in the uk I am unable to purchased them as you do not deliver to the uk
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de myBioma
Hi Ann,
Thank you so much for your review!
You’re right - at the moment we don’t deliver our pre- and probiotics to the UK. However, our microbiome test can be ordered to the UK and sent back from there.
If you have any questions or need help with your order, feel free to reach out anytime.
Kind regards,
the myBioma Team
This is the second time I ordered
This is the second time I ordered. The first time, order never made it to them so I got a refund.
I decided to give another chance. Ordered and the sample never made it to them. They sent another package, it took over a month.they expressed to use UPS but it’s not so convenient by me and I was traveling and didn’t have time so sent it the old way— they got it over 1 month after and I got my results in ok time.
When I asked for an update, they said we specifically told you to use UPS.
If you recommend UPS then don’t have the other option.
I got the results and it’s alright — I bought the advanced version and it wasn’t so advanced. They recommend stuff but so minimal and basic.
Also on the main results page, they have two other windows where you can unlock more advanced info, which is bad UX design. Of course people want to know, it feels like manipulative design rather than care.
I won’t be using them again.
1 de abril de 2026
Avaliação não solicitada
Resposta de myBioma
Hi Suzana,
Thank you for taking the time to share your experience. We’re sorry to hear that parts of the process were frustrating for you.
Unfortunately, shipping times and delivery issues are largely outside of our control once the sample has been sent. Since the first sample did not arrive, we recommended using UPS for the second shipment as it is faster and fully trackable. With standard postal services, especially from some countries, delays of several weeks can occasionally happen.
We also appreciate your feedback regarding the report and platform design. The layout is intended to provide a clear overview first, with optional sections for users who want to explore certain topics in more detail.
If you have any more questions, you can reach out to us anytime.
Kind regards,
The myBioma Team
Testergebnis steht noch aus
Testergebnis steht noch aus, aber das Probiotikum habe ich schon nachbestellt. Es hilft phantastisch und ist eine große Hilfe.
21 de março de 2026
Avaliação não solicitada
Resposta de myBioma
Vielen Dank für deine tolle Bewertung, liebe Alexandra! Es freut uns sehr, dass dir das Probiotikum schon so gut hilft 😊
Wenn du noch Fragen zu deinem Testergebnis oder zu anderen Themen hast, stehen wir dir jederzeit gerne zur Verfügung.
Liebe Grüße
dein myBioma Team
Darmanalyse von myBioma ist sehr empfehlenswert!
Die Darmanalyse von myBioma ist sehr empfehlenswert. Wird ausführlich in einfachen Worten erklärt. Obwohl die Gesamtvielfalt meiner Darmbakterien sehr gut ist, sieht es dann, wenn man in die Tiefe schaut, überhaupt nicht mehr gut aus. Das hat mich wachgerüttelt! Auch spitze ist, die Empfehlungen und Rezepte.
2 de março de 2026
Avaliação não solicitada
Resposta de myBioma
Liebe Sandra,
vielen Dank für dein tolles Feedback, das freut uns wirklich sehr! 😊
Es ist schön zu hören, dass dir die Aufbereitung der Ergebnisse geholfen hat und dich die Analyse zum Nachdenken angeregt hat. Genau das ist unser Ziel.
Wenn du noch Fragen hast oder Unterstützung brauchst, melde dich jederzeit gerne bei uns.
Liebe Grüße
dein myBioma Team
enttäuschend
Leider unzureichende Analyse.
Habe extra die teure Variante gewählt für umfangreicheres Feedback.
Leider werden die Werte nicht wirklich erklärt und die persönlichen Empfehlungen sind allgemein.
Es wird eigentlich nur das wiedergegeben, was man selbst im Fragebogen angibt - mehr nicht. Dafür brauch ich keine Auswertung. Enttäuschend.
15 de janeiro de 2026
Avaliação não solicitada
Resposta de myBioma
Vielen Dank, dass du dir die Zeit genommen haben, dein Feedback zu teilen. Es tut uns leid zu hören, dass der Bericht deine Erwartungen nicht erfüllt hat.
Zur Einordnung: Der Fragebogen dient lediglich dazu, deine Ergebnisse besser zu kontextualisieren. Die Analyse selbst basiert auf der Auswertung deines individuellen Mikrobioms. Wenn sich bestimmte Punkte mit deinen Angaben aus dem Fragebogen decken, ist das tatsächlich ein gutes Zeichen, da es zeigt, dass dein Mikrobiom deine aktuellen Beschwerden oder Empfindungen widerspiegelt.
Viele unserer Empfehlungen mögen auf den ersten Blick einfach oder allgemein wirken. Sie sind jedoch direkt auf die Ergebnisse deines Mikrobioms abgestimmt und konzentrieren sich auf die Bereiche, die den größten Einfluss auf deine Darmgesundheit haben. Gerade diese gezielten, leicht umsetzbaren Maßnahmen ermöglichen oft die nachhaltigsten Verbesserungen.
Wir möchten natürlich nicht, dass du enttäuscht bleibst. Bitte zöger daher nicht, dich an unseren Kundensupport unter service@mybioma.com zu wenden. Gemeinsam schauen wir uns dein Ergebnisse noch einmal genau an und finden eine Lösung, die für dich hilfreich ist.
Freundliche Grüße
dein myBioma Team
After the first day of taking two
After the first day of taking two, just like it says, I have bad cramps in my stomach. Is this normal?
3 de março de 2026
Avaliação não solicitada
Resposta de myBioma
Dear Teri,
Thank you for sharing your concerns.
It seems there may have been a mix-up. We are myBioma, a company based in Austria that provides microbiome testing services, and we are not affiliated with Bioma Health in the US, which your review most likely refers to.
Because of the similar names, our company is unfortunately sometimes confused with them. You may want to leave your feedback on their Trustpilot page instead:
https://www.trustpilot.com/review/bioma.health
We would really appreciate it if you could update your review so it reflects the correct company.
Thank you!
Kind regards,
The myBioma Team
Klare und ausführliche Informationen
Es gab eine klare und ausführliche Information, die ich auch mit meinem Internisten gut diskutieren und passende Maßnahmen setzen konnte
28 de janeiro de 2026
Avaliação não solicitada
Resposta de myBioma
Danke für deine tolle Bewertung, Johann!
Liebe Grüße
dein myBioma Team
Interessante Insights und hilfreiche Tipps
Super interessante insights, alles ist problemlos und einfach abgelaufen, fühl mich gut abgeholt durch die vielen Empfehlungen und zusätzlichen Infos über Darmgesundheit.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta de myBioma
Vielen lieben Dank für deine Bewertung, Caroline! Es freut uns sehr, dass du so zufrieden bist.
Liebe Grüße
dein myBioma Team
Helped me to understand my issues
Helped me to understand my issues. Fantastic customer support!
Can recommend it!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta de myBioma
Hi Barbara,
Thank you so much for your kind words! I’m really glad we could help you understand your issues and that our support made a difference. It’s wonderful to hear you’d recommend us!
Kind regards,
the myBioma Team
European MyBioma Rocks! :-)
This review is for the European Company MyBioma, for their most excellent service of which I benefited in Germany. The service was impeccable overall: Sabrina's customer support was stellar, and they managed even some logistics issues very well. The quality and detail level report in the Ultimate report was outstanding, a huge step forward a previous Viome analysis I had done in 2019. The MyBioma report was an eye opener and enabled me to take huge steps forward in fixing IBS and SIBO, where previously I was lost about how to handle this type of problems. Highly recommended.
17 de novembro de 2025
Avaliação não solicitada
Resposta de myBioma
Thank you sooo much for your wonderful review, Mihai! We're so glad our customers are happy with our service, that means the world to us.
Kind regards,
the myBioma Team
Company is deceitful.
When ordered a larger amount of product, I did not realize I had just signed up to get recurring shipments automatically. Very tricky.! Even if it works, I would not reorder from this company because of there sneaky tactics. I ordered that amount because it was cheaper & I like to give a product about 6 months to prove its value. On top of that, to cancel you have to have one more recurring order before you can cancel. Of course, they offered me a deal. Instead of the 6 bottle order, I can get off the hook by just ordering one bottle for 44.99. I CANNOT cancel until I pay them more money! What a scam. I really hope this company is not successful due to their sneaky habits. This is a new one for the books.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta de myBioma
Dear Valerie,
thank you for sharing your concerns. It appears that there may be a mix-up here, as your description does not match our services.
We are myBioma, based in Austria, and we are not affiliated with Bioma Health in the US. We do not sell products in bottles and we do not operate subscriptions in the way you described. Any subscriptions we offer must be actively selected and can be cancelled easily at any time.
Unfortunately, we are often confused with Bioma Health due to the similar name. You may wish to leave your feedback on their Trustpilot page: https://www.trustpilot.com/review/bioma.health
We kindly ask you to update your review so that it reflects the correct company.
Kind regards,
The myBioma Team
Do not purchase from them
Do not purchase from them. Not only did I get sick from their supplements but their return process is awful. They refused to refund me for products that I didn't want, didn't order, and that I'd already cancelled
28 de janeiro de 2026
Avaliação não solicitada
Resposta de myBioma
Dear Carolyn,
it seems there has been a mix-up. All our subscriptions must be actively selected by the customer and can be cancelled at any time with a simple click. We often get confused by US-customers with a different company we have no association with: Bioma Health in the US (https://www.trustpilot.com/review/bioma.health). We are myBioma, based in Austria, and nothing in your description matches our services.
We kindly ask you to update your review so that it reflects the correct company.
Thank you!
The myBioma Team
Awsome experience with Sabrina at MyBioma.
I had a fantastic experience with Sabrina at MyBioma. She went above and beyond to help me with my request, answering the phone and providing clear, patient guidance on how to access the site and complete the questionnaire. Her kindness and dedication made the whole process smooth and stress-free. Thank you, Sabrina!
23 de janeiro de 2026
Avaliação não solicitada
Resposta de myBioma
Wow, thank you so much for your lovely feedback, Raffaella! We’re truly happy to read this and really appreciate you taking the time to share your experience.
It was a pleasure to help and if you ever need anything, don’t hesitate to reach out. Mille grazie! 😊
Kind regards,
the myBioma Team
Doesn't work
Used for 12 mos with no results. Then they sent another shipment which I did not request or want. Refused to let me return for credit. Do not buy it is a scam.
24 de janeiro de 2026
Avaliação não solicitada
Resposta de myBioma
Dear Mary,
it seems there has been a mix-up. All our subscriptions must be actively selected by the customer and can be cancelled at any time with a simple click. We often get confused by US-customers with a different company we have no association with: Bioma Health in the US (https://www.trustpilot.com/review/bioma.health). We are myBioma, based in Austria, and nothing in your description matches our services.
We kindly ask you to update your review so that it reflects the correct company.
Thank you!
The myBioma Team
Never received results
Never received results, no open the the phone, no reply to emails, 160£ pounds been taken
2 de dezembro de 2025
Avaliação não solicitada
Resposta de myBioma
Dear Elena,
thank you for taking the time to leave a review. We’re very sorry to read about your frustration and would genuinely like to look into this for you.
Unfortunately, we’re unable to find an order or test associated with your name in our system, which makes it difficult for us to trace what may have gone wrong. To help us resolve this as quickly as possible, please contact us directly at service@mybioma.com and include any details you may have (order number, email address used for the order or test ID).
We take feedback like this very seriously and are keen to clarify the situation and find a fair solution together.
Kind regards,
The myBioma Team
Spart euch das Geld! Absoluter Fail
habe mir mehr von dem Test versprochen und ärgere mich sehr über das rausgeschmissene Geld. Ich habe einen "Ultimate" Test gemacht, die Tipps sind absolut sinnlos und werden standardmäßig in jeder Zeitschrift gegeben. Ich habe einen ähnlichen Test bereits vor ein paar Jahren über den Arzt machen lassen, mit einem Fachinstitut und erhielt persönlichen Tipps - wo auf mich und meine Probleme, die ich auch zuvor in den Fragebogen eintrug, eingegangen wurde. Ärgerlich dass ich mir den Weg zum Doc und die privaten Arztkosten sparen wollte. Ich kann jedem nur raten, wenn wirklich Darmprobleme vorhanden sind, lasst den Test mit einem Arzt machen und erhaltet wirklich Tipps zu Präparaten die euch dann helfen. Der Test ist stand jetzt zu nix zu gebrauchen! Um nun wirklich Ergebnisse und Hilfe zu bekommen, bin ich nun gezwungen doch zum Arzt zu gehen. Meiner Meinung nach eine große Abzocke und innerhalb des Testes Aussagen ohne Hand und Fuß.
30 de dezembro de 2025
Avaliação não solicitada
Resposta de myBioma
Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback zu teilen. Es tut uns leid zu hören, dass deine Erfahrung mit unserem Test nicht deinen Erwartungen entsprochen hat.
Wir möchten kurz erläutern, wie unser Mikrobiomtest funktioniert:
Unser Test ersetzt keine ärztliche Diagnostik oder Behandlung. Wir stellen keine Diagnosen und geben bewusst keine individuellen Therapie- oder Präparateempfehlungen.
Ziel des Tests ist es, die Zusammensetzung des Mikrobioms zu analysieren und mögliche Zusammenhänge oder Tendenzen zu erkennen. Viele unserer Nutzer:innen berichten, dass diese Erkenntnisse ein wichtiger Anhaltspunkt sind, um gezielt die Ursachen ihrer Beschwerden zu verstehen und gegebenenfalls weiterführend ärztliche Beratung einzuholen.
Die Hinweise im Bericht beziehen sich auf Ernährung, Ballaststoffvielfalt, Lebensstil, Stressmanagement und Bewegung. Auch wenn die Tipps zunächst bekannt wirken, haben gerade diese Grundlagen eine nachweislich positive Wirkung auf das Mikrobiom.
Dein individueller Bericht, inklusive der darauf abgestimmten Empfehlungen und Rezepte, ist einmalig auf dein Testergebnis zugeschnitten. Oft sind es die einfachen, grundlegenden Maßnahmen, die langfristig den größten Effekt entfalten – selbst wenn sie auf den ersten Blick vertraut erscheinen.
Wenn du möchtest, kannst du dich jederzeit direkt an uns (service@mybioma.com) wenden. Wir finden gerne gemeinsam eine Lösung.
Herzliche Grüße
dein myBioma Team
Being skeptical
Being skeptical, I didn’t think this would work. I stopped fast food and process food.(frozen food). After finishing one bottle I went from 240 to 216. I even surprise my doctor. I’ll let you know how the second bottle goes. Learning to cook healthy.
9 de novembro de 2025
Avaliação não solicitada
Resposta de myBioma
We thank you for your positive review! However, it seems you may have confused us with a different company. We are myBioma, based in Austria, and the product and experience you describe match Bioma Health in the USA, not us.
We just wanted to clarify so your feedback reaches the right company.
Aufschlussreich und guter Kundenservice
Ich fand das Testergebnis meines Mikrobiomtestes sehr aufschlussreich und der Kundenservice war sehr kulant, als ich ausversehen das falsche bestellt hatte.
Ich bin zufrieden.
30 de outubro de 2025
Avaliação não solicitada
Resposta de myBioma
Vielen Dank für diese schöne Bewertung!
Alles Liebe, dein myBioma Team
Die Auswertung vom ersten zum zweiten…
Die Auswertung vom 1. zum 2. Test hat sich leider verschlechtert.
Der erste Test war viel ausführlicher (40 Seiten) und grafisch - nach meiner Meinung - aufschlussreicher und übersichtlicher gestaltet.
Schade.
20 de dezembro de 2024
Avaliação não solicitada
Resposta de myBioma
Liebe Denise,
vielen Dank für dein Feedback.
Es tut uns leid, dass unser Produkt nicht deinen Erwartungen entspricht. Deine Kritik nehmen wir ernst und geben sie intern weiter, um unsere Leistungen weiterzuentwickeln.
Melde dich gerne unter service@mybioma.com, damit wir eine individuelle Lösung für dich finden können.
Liebe Grüße,
dein myBioma Team
Not sure how this helps anyone
Not sure how this helps anyone. I mailed my sample over a month ago and still no results. I live in Ireland and used their prepaid envelope...it took FOREVER (3.5 weeks?) to arrive? Shipped on 7/7 Arrived July 29 --in the lab notice. And then a week later got an email that they were being "sequenced" It's now 8/13. Too long--i am sure whatever was in there is OLD news by now so that was 169 euro down the drain. Off to try to find a GI or functional medicine appt.
13 de agosto de 2025
Avaliação não solicitada
Resposta de myBioma
Dear Eileen,
Thank you for sharing your experience.
The standard return shipping time depends on the country of origin and can sometimes take up to two weeks. That’s why we always recommend using UPS for faster and more reliable delivery. Once the sample arrives at our lab, the analysis typically takes about 2–3 weeks.
We sincerely apologize for the delay and understand your frustration. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team at service@mybioma.com — we’re happy to help.
Best regards,
Your myBioma Team
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