mycar Tyre & Auto - Birkdale Avaliações 

243
O TrustScore é 5 de um total de 5

4,9

Reddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159 Birkdale, QLD, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service from mycar in Birkdale. After realising I needed to replace a front light bulb, I rang to see if they could help. Despite being extremely busy on a Friday afternoon, they still fit m... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team were so helpful, understanding, informative ad really knew their stuff and told me all my options not just the expensive one. They went over and above to store my car whilst l ordered a new... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff were warm and welcoming. I had a puncture and expected I'd need 2 new tyres. No upsell, just honest advice.

Avaliado com 5 de um total de 5 estrelas

As a local I dropped in on the off chance the could help me . They not only could help but they done the job straight away which really helped me out . As for the cost it was very very reasonable and... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Birkdale

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Reddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159, Birkdale, QLD, Austrália

  • (07) 3215 8304

4,9

Excelente

O TrustScore é 5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(243)

32.282 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Definitely will go back

Very polite, helpful and didn't try to upsell. Explained things well and with respect. Serviced my car in the exact time frame that was promised. Advised me on what will need to be done at the next service without being pushy. Excellent customer service.

14 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

Terrible service

The car was picked up very late (1 hour after closing time)
No test drive to check the service, just received it straight off the hoist.
The car was not performing well after the service and the attention to detail was clearly missed.
The store had all new mechanics and the working environment was extremely hostile towards each other.
I have never had a bad service at mycar but that was, what I felt, a waste of $250.
I have been taking my car to my car for years now.
I do hope that the issue is dealt with in a timely manner.

21 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Great experience

It was another great experience while doing Logbook Service at myCar Tyre & Auto - CE Birkdale.
Honest and professional approach to customer, and courtesy phone call 30 minutes after leaving the place to check if everything is ok.
Highly recommended!!

15 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would.
We had a 50K service - the under engine tray fell off the next day. Had to get RACQ to fix it
We had a 60K service - we had an oil leak immediately. Cost $449 to fix it
We had a puncture - 2 days to get a new tyre and fit.
Go elsewhere if you can (4/11/2022 was the latest experience)

4 de novembro de 2022
Avaliação não solicitada
logotipo da mycar Tyre & Auto - Birkdale

Resposta da mycar Tyre & Auto - Birkdale

Hi Andrew,
Thanks for reaching out to us and we are sorry to hear of your ongoing negative experiences. If you would like to discuss this further, please reach out to us at careteam@mycar.com.au with your rego details and a further outline of what has happened and we will investigate further.
mycar Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience! I thought I'd have to get a new tyre for my car, but the crew here suggested a repair instead (much cheaper) AND discovered another flat tyre waiting to happen (with a screw stuck in it) and repaired that one too. Prompt and efficient, no swearing from the garage floor 😄, and great music while I waited.

24 de outubro de 2022
Avaliado com 2 de um total de 5 estrelas

Disappointed

I requested additional items to be completed as well as a service but extras not done. I've had several vehicles serviced at this location over recent years and have noticed that the service has declined. Will now go elsewhere even though this is a convenient location.

20 de outubro de 2022
logotipo da mycar Tyre & Auto - Birkdale

Resposta da mycar Tyre & Auto - Birkdale

Hi Brad,
Thanks for taking the time to reach out, and we are sorry to hear of your negative experience. We have passed this feedback onto the team.
mycar Care Team

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