mycar Tyre & Auto - Brentwood Avaliações 

174
O TrustScore é 5 de um total de 5

4,8

Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153 Brentwood, WA, AU


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

They have done a good job. However I requested basic car service. They offered me the essential plus service to sign without mentioning another option essential service. I don’t need 12 months road as... Ver mais

Avaliado com 5 de um total de 5 estrelas

I called in on a Saturday morning when it was extremely busy. I dropped off my car with a tyre that was leaking slowly at 10:30 and picked up at 12 midday. There was no saying we can't do this morni... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m satisfied with the Brentwood store manager, Jack service . I’m expecting a refund d for the Continental tyres that was returned on Sat 23/11 as the tyre exploded af yet purchased it 6 weeks ag... Ver mais

Avaliado com 5 de um total de 5 estrelas

They repaired my tyre on the day it happened (after they centrally found a location which had the capacity to do it that day). The guys working on it then were committed to making sure it was done rig... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Brentwood

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Shell Coles Express Service Station, Corner of Moolyeen Road and Cranford Avenue, 6153, Brentwood, WA, Austrália

  • (08) 6330 7418

4,8

Excelente

O TrustScore é 5 de um total de 5

174 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(174)

29.265 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Columbus and his team are a great bunch of people. Friendly, and helpful, offering highest level of customer service.

17 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Staff were great

Staff were great. Job completed on time. I think you could do with another mechanic at brentwood because of the volume of work that is going through that depot.

28 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

Leaking oil after service

Leaking oil after service. Now I can’t drive the vehicle have to wait until reopen on Tuesday to fix it

Update:
Went back today and resolved the issue.
The reason is the staff didn’t clean properly after changing the engine oil on Saturday.
The friendly staff cleaned up even he is very busy today.

19 de abril de 2025
logotipo da mycar Tyre & Auto - Brentwood

Resposta da mycar Tyre & Auto - Brentwood

Hi Daniel,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Outstanding Service – Above and Beyond!

I needed my tyres checked and turned out needed new tyres. I was hesitant to use MyCar after a bad experience years ago with a simple oil change, but went in recently for a quote out of convenience due to the proximity to my home.

I can't speak highly enough of the incredible service I received at MyCar. The current team appeared to have turned this shop around.

From the moment I walked in, the team was friendly, professional, and genuinely helpful. What really stood out, though, was their dedication to customer care.

I had a tight schedule and needed my car back the same day. Not only did they fit me in, but they also stayed back after hours to make sure everything was finished properly. That kind of commitment is so rare these days. They didn’t rush the job either – the work was thorough and top-notch.

It’s clear they genuinely care about their customers, not just the bottom line. I left feeling incredibly grateful and impressed.

Got to give credit where credit is due. Keep up the awesome work.

11 de abril de 2025
Avaliado com 3 de um total de 5 estrelas

Good Sense Prevails.

Initially, I was told an expensive repair would be necessary at my cost following a misjudgement by a mechanic caused damage.
However, when I objected, the manager agreed that Mycar would cover the cost, which I appreciated.

14 de março de 2025
Avaliado com 2 de um total de 5 estrelas

Went for abs light diagnostic to find…

Went for abs light diagnostic to find what part/s causing problem. Paid 90$ and staff were not able to diagnose the problem properly all I received was the fault code itself.

Did not get sufficient service what I paid for.

11 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Brentwood

Resposta da mycar Tyre & Auto - Brentwood

Hi Alican​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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