As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... Ver mais
Localização
Trocar localizaçãoCorner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU
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Veja o que dizem as avaliações
I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... Ver mais
Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... Ver mais
Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Burleigh Heads
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Austrália
- (07) 3215 8308
4,5
Excelente
232 avaliações
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly service
Team was so friendly from start to finish. when I came to pick my car up I was running late and they were so lovely and stayed back so I could collect it.
26 de março de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Not the locations fault at all .
Not the locations fault at all .. lack of organisation. Wrong tyres supplied .. offered an alternative. No real discount . No alternative available..then told it would be that afternoon after booking an appointment for first thing. Complete waste of time on a day off . No new tyres . Going somewhere else
25 de março de 2025
Resposta da mycar Tyre & Auto - Burleigh Heads
Hi Jesse,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly service
It was easy to book and the service assistant was friendly and helpful
15 de março de 2025
Scheduled service
I was booked in for a general service and was happy with quote given.
When I phoned to book I let them know I need my car back by 1:30pm, for work. Was told no problem.
I arrived on time and was asked if 3:30pm was ok for pick up. I told them I was informed 1:30, as I had accepted work.
Received a call at 1pm to inform me I Apparently needed a new battery- I’d never noticed anything wrong with it and asked if they could hold off on that as I’m not one to throw things out if they’re not broken. I was told I really needed a new one.
I was also informed I required new tyres and a wheel alignment, so from my happiness of a decent quote, it jumped dramatically.
I felt forced to accept the add ons, even after questioning them. I am a female, and hate the fact we are taken for a ride!!
3 de março de 2025
The fellows in the workshop…
The fellows in the workshop communicated well and log book service completed happy with Burleigh heads my car
28 de fevereiro de 2025
Good communication
Good communication, great job very happy with my new tyres.
13 de fevereiro de 2025
Service I presume to be good
Service I presume to be good. Unhappy the fly buys could not be allocated on the day.!
8 de fevereiro de 2025
Resposta da mycar Tyre & Auto - Burleigh Heads
Hi Anne,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service from the team
Great service from the team. We had messed up our date for the service (meant to be the day before) and the team went out of their way to fit us in. Great example of excellent customer service!
6 de fevereiro de 2025
Friendly staff willing to assist best…
Friendly staff willing to assist best as they can
5 de fevereiro de 2025
Efficiency and was happy with customer…
Efficiency and was happy with customer service .
22 de janeiro de 2025
easy book in
easy book in. no surprises. very quick and all done before midday!!
24 de janeiro de 2025
Great experience
Great experience, very trustworthy and helpful. Will definitely take my car back
21 de janeiro de 2025
The guys were absolutely awesome
The guys were absolutely awesome. I came in late yesterday afternoon. The tire was shredded and fixed it up. I was gone within half an hour. Great job. Great service.
21 de janeiro de 2025
First call service
From my first call to enquire to picking up my car once the work was done. First class service.
23 de dezembro de 2024
Very customer friendly and…
Very customer friendly and professional, Quick and thorough service on my Toyota Hybrid, Highly recommend!
23 de dezembro de 2024
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