I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I... Ver mais
Localização
Trocar localizaçãoWestfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU
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Veja o que dizem as avaliações
Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... Ver mais
Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... Ver mais
It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Carousel
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Austrália
- (08) 6330 7411
Pede aos clientes que avaliem
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Excellent to deal with
Excellent to deal with, honest reliable service which seems rare today, I'd recommend them without hesitation
Efficient and user friendly service
I had my car headlights done and tyres checked. Staff was friendly, understood what I want done and service was efficient, and was done well and good price.
Thank you for good work that was done in a timely manner on a Friday afternoon.
Ms Browne
Trying to get out of their substandard workmanship.
My Car Carousel had my car for an entire day to replace 2front wheels, alignment, new battery and a service through Tristan who I have always dealt with and have had a great experience. After $845 the car was still pulling to the left, they put the wrong oil in and for some reason the revs were tampered with. Booked my car in (not with Tristan) for Mon 26th 10am and advised would be done by 1pm or he would ring. I advised I drive for a living and need to be working. Get here at 12:50pm to be told no alignment needed (we will see) and oil has not been done and would take another 2hrs because he's (made a point to tell me he's not from this store) on lunch, others had been booked in etc etc and i reminded him, I was also booked in. He said you can take the car and he won't fix it. I advised I'm not leaving and yous broke it so yous need to fix it. He then said I can't talk to him like that (both raised voices) and said I can leave. Not getting off the hook that easy! Asked for managers number to which he refused however will wait the 2hrs and never come back here again. If I could comment without a star I would have, this manager doesn't deserve one at all. Have also contacted consumer advice as well.
I was really impressed with the whole experience
I was really impressed with the ease to book, drop off/pick up and the actual service yesterday. The car drove smoothly , the bill was exactly what I was quoted Tristan was helpful telling me where the bus stop was. Every part of the experience was easy. Thanks my car Cannington! Made my day!
The availability and help on a short…
The availability and help on a short time notice to change 4 tyres
Annoying experience with essential check up
Had a essential check up on Saturday they said everything was fine except for leakage on few other parts, but the battery was dead the day after.
In the invoice, they said checked battery as well.
Don’t really know what they had done on the service.
Cannot trust whole brunch and definitely not gonna come back again.
Quick and Efficient
The friendly and helpful guys at mycar Tyre & Auto Carousel quickly fitted me in when I got a flat tyre that needed replacing. Very happy with their service! ⭐️⭐️⭐️⭐️⭐️
Warm welcome
Warm welcome, listened then advised the price. Phoned me re updates on what needs to be repaired. Once agreed on price and work, the job was completed on time.
Just put 4 new tyre on after mechanics…
Just put 4 new tyre on after mechanics advise, quick service, friendly staff.
Worst experience ever My car was towed…
SCAMMER !! Worst experience ever My car was towed Away to my car in Carousel Cannington and kept over 3 days and was told by manager Scott he will let me know the cost to fix and upon checking with him he sent text message with F word and very abusive he spoke, I have the proof with me and he need to learn to talk to customers wrong guy in business and then he sent invoice for $3000 and in 10 min upon querying he changed to $2200 he is very dodgy guy so I can ended up fixing to take it some where else which only cost $1400 , so this is truth about this business! I will never ever go to my car … will also put this up in google review so customers are aware of this scammer. Will also load complaint about his text message sending to customers using foul language.. will load complaint in consumer protection and social media so he could name and shame …thanks
Quality of service
Awesome customer service by Tristan & Scott and quality of service.
The officer who served me was polite
The officer who served me was polite, knew his products and provided options. Valued employee
My booking was at 10am and I was to be…
My booking was at 10am and I was to be at work by 11:30am and I was going to wait for the car. Manager said a few jobs are taking more time than expected and may need my car for a few hours. I said I would wait. Did an amazing job to fit me in and have me on my way by 11am. Cheers guys.
Highly recommend
Tristan and the team are a solid bunch. Top service, honest and extremely accomodating.
I am a long time customer and I am very…
I am a long time customer and I am very happy with the team, every time they fix my car and then later I don’t have any problem with my car. I trust them and they are doing a great job.
Awesome service
I visited the MyCar branch in Carousel cannington last weekend for a regular service and Scott was just amazing. He was knowledgeable, informative and so friendly. The duration of the service was prompt and it was a pleasant experience.
Had some honest feedback which helps…
Had some honest feedback which helps trusting people
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