Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... Ver mais
Localização
Trocar localizaçãoCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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Veja o que dizem as avaliações
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... Ver mais
Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, s... Ver mais
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Castle Hill
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Austrália
- (02) 9212 8930
4,7
Excelente
683 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Service is excellent and…
Customer Service is excellent and always ready to help and kept me updated
17 de fevereiro de 2026
Good service
On call and available in a location that is accessible through Metro. However, if you are coming through the metro, making it to the place through a Service Lift to the location was a bit challenging. However, called the office and they were able to guide me. Was pleasantly surprised with the free mycar Tyre & Auto Roadside Assistance policy on logbook servicing.
16 de fevereiro de 2026
Friendly service …
Friendly service with clear communication and explanation of any issues provided.
19 de fevereiro de 2026
Great service
Called 2 days before and made a booking. Was given a good price over the phone with a discount. Dropped the car off in the morning and had my 4 new tyres by lunch. Great communication. Can recommend.
12 de fevereiro de 2026
Great service
Great customer service and work completed in good time. Easy to get to and friendly staff.
17 de fevereiro de 2026
Great customer service and was able to…
Great customer service and was able to complete the required works within a timely manner.
12 de fevereiro de 2026
Service review
It was a good experience having my car serviced at Mycar but could have been better if the car was given a Clean with the service
11 de fevereiro de 2026
To replace a plastic brake stopper…
To replace a plastic brake stopper plug, mycar charged me $170. The part available on ebay/temu is for $2.
Will never visit for such small things as I could have done it myself. It was less than a 2 minute job.
11 de fevereiro de 2026
Booked with 1 week's notice
Booked with 1 week's notice - booked in easily and had the car returned within a reasonable time on the day
29 de janeiro de 2026
Great service
Great service. Job was done e very quickly. Sam was awesome really looked after me and my car will definitely be using them for all my cars inspections from now on
28 de janeiro de 2026
The experienced staff fully explained…
The experienced staff fully explained the service process and gave me a full description of what was done. Fantastic/
20 de janeiro de 2026
Super quick and friendly!
19 de janeiro de 2026
Quick service!
20 de janeiro de 2026
The Staff member managed my servicing requirements very well.
The Staff member managed my Registration renewal servicing requirements very well indeed.
19 de janeiro de 2026
Sam was great friendly and kept his…
Sam was great friendly and kept his calm despite the never ending fire alarm being tested at Castle Tower. Work was done quick and no worries. Will be bringing my Corolla in for its 96k treatment soon.
PS: didn’t know there was a Mycar that close to me. Will continue to frequent
13 de janeiro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
So expensive
I was charged $180 for changing the engine air filter and cabin filter on a Mazda CX-5, while the retail price for both filters of the same brand is about $80 in total. I am confident that replacing these filters takes no more than five minutes.
How is the installation fee calculated in this case?
19 de janeiro de 2026
Resposta da mycar Tyre & Auto - Castle Hill
Hi Farshad,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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