They went above and beyond at Chermside. Even tho my wipers were intermittent, instead of sending me on my way they spent an entire 20mins trying to get them to fault so they could diagnose the issu... Ver mais
Localização
Trocar localizaçãoWestfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032 Chermside, Queensland, AU
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Veja o que dizem as avaliações
The staff were so helpful on the phone as soon as I got a flat tyre. They had appointments available that day. But I needed more time, they were able to order the tyre I wanted and have it organised w... Ver mais
Friendly, courteous, professional and very efficient. Car repairs and service completed earlier than expected. Well done to the My Car Tyre & Auto Team members, I have an older car so always talkin... Ver mais
Scott walked me through the quote and checked that I understood the cost and what they’d be working on, which made everything super clear. Whether on the phone or face to face, everyone was frien... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Chermside
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Westfield CHERMSIDE Chermside Way enter via, Banfield Street, 4032, Chermside, Queensland, Austrália
- (07) 3215 8313
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly professional staff
Friendly professional staff,
Was impressed with the 12 months roadside assist
Great service
Great service, very professional and trustworthy. Highly recommended.
A Good Samaritan action …
Dan fitted me in when I had a tyre emergency even though he was very busy. It was appreciated!
Great customer service
Great customer service. Fitted me in same day for tyre repair.
Great communication- phone call to explain what needed to be done.
Great position- able to go shopping while waiting🙂
Good communication and only fixed what…
Good communication and only fixed what was an issue. No sneaky add ons
Awesome service
Awesome service, and Dan communicated the issuesand sorted out any issues.
Service was great
Service was great. Value for money is great compared to competitors. They didn't push for extra upsells. Will go back there
Type repair and roadworthy
We had our dates mixed up for my service booking but they took it anyway. No hassles service. Recommend.
Customer Communication is Direct at Mycar
Customer communication is direct with the service manager, not via non-tech intermediaries. The workshop is visible and everyone appears busy and happy. The service menu is simple. Communications are clear.
Always efficient
Always efficient, having car complete at state time. Staff are polite and informative.
I purchased 4 brand new tyres last…
I purchased 4 brand new tyres last August this year. It’s not cheap. It cost me $329 per tyre and paid for wheel alignment for $89. Almost 3 months my front tyres was totally worn out. While I was driving my car pulled me to the left side and I went to the other mechanic because my friends advice me it’s to do with wheel alignment. I went to the other mechanic to checked the car and he told me my tyre was badly worn out. I was shocked because I just bought it. The guy advice me to send it back to my car Chermside for hoping I could claimed the warranty of the tyres. I spoke to the manager name is Scott. He is not a good person to talked to at all…He told me my 2 lower arms was broken. It cost me another $1200 for their on fault. It seems they forgot to do the wheel alignment or if they did it, not adjusted it properly. Scott told me he will replaced the tyres worn out, a brand new. But his lying. It’s a scam! He replaced the tyres but second hand only and polished it to looks new but not brand new! Be careful of them specifically the women like me, don’t know about car.. We trust them to fix it to have peace of mind unfortunately, not all mechanics are serving well their customers. They are dodgy. Appalling behaviours and i will never go back to them MY CAR Chermside. That manager Scott should be sacked!
They did exactly as they said
They did exactly as they said, price was exactly as quoted and the repair is brilliant.
Good and professional service
Good and professional service
Special mention to Scott
My Car-Chermside
Tyre wall tear and replacement
I had a tyre problem that the team immediately addressed on an extremely hot busy day! They not only efficiently fixed and refitted my tyre but I didn’t realise that it was covered under the MyCar plan, so it was under warranty! Wouldn’t have realised if they hadn’t told me! I’m so grateful for their service and integrity!
Pode usar a ajuda de IA para as respostasVer mais
I left my car with them to be serviced
I left my car with them to be serviced. I didn’t mention check your oil message on the dashboard but when the claimed that the oil has been checked I mentioned about the message still being there. They were very defensive and got annoyed with me!

Resposta da mycar Tyre & Auto - Chermside
The MyCar team at Westfield Chermside…
The MyCar team at Westfield Chermside are excellent. Above and beyond with their customer service and extremely thorough and knowledgeable in their servicing of vehicles. I wouldn’t trust anyone else with my car, by far the most excellent team.
Great service as always quoted price…
Great service as always quoted price was spot on all repairs were carried out very well.will always go back.
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