Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... Ver mais
Localização
Trocar localizaçãoThe Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU
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Veja o que dizem as avaliações
Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... Ver mais
Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... Ver mais
I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Elanora
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Austrália
- (07) 3215 8315
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer experience and…
Great customer experience and professional service. Highly recommend!
Helpful and Courteous Staff – Will Return
This is my second visit to MyCar at The PInes Elanora, and once again the team were welcoming, courteous and even replace a headlight globe free of charge. Absolute gents. Will be returning
First (& last) time I've trusted MyCar…
It's the first time I've trusted MyCar (Elanora) with a service... and sadly, I won't be returning. I have a Toyota CHR & have never had any issues with it (it's it 5yrs old)... but after this service, the electronics in the car went...I took my car back & these guys said, it had nothing to do with them (even though there was not a thing wrong prior to them touching my car). I now have to wait for Toyota to fit me in and do a complete diagnostic, but even they think MyCare altered something... I wanted to support local, support MyCar... but now I'm going to have to pay a hell of a lot more to fix what they have broken
Pode usar a ajuda de IA para as respostasVer mais
Poor sercice
Service booked 2 weeks in advance. Didn't have the right oil to do change so now have to take car back another day for this to be done. Wiper fluid not topped up. Second time have had service done at this store and things not done as stated in service description. Staff to busy stuffing around with each other to do job properly. Won't be back.

Resposta da mycar Tyre & Auto - Elanora
Great friendly service!
We urgently needed a tyre repaired as…
We urgently needed a tyre repaired as we were about to go on holiday. Ray and the team were super helpful and managed to fit us in last minute. Highly recommended.
Quick and efficient
Always excellent service
Always excellent service, friendly helpful and knowledgeable mechanics. Afforable prices.
"My car" experience I found the staff were very helpful
The staff were very helpful
Exceptional Customer Service
I took my car in without an appointment and asked if they could look underneath it as my dogs had been frantically trying to get at something. They were more than happy to help. They found a rat was nesting in the splash shield. I am so grateful they were able to fit me in, find the problem and they didn’t charge me at all. Thank you so much !!
3 out of 5 of my wheel nut bolt caps…
3 out of 5 of my wheel nut bolt caps were damaged when my tyre was replaced. I called the store and although the staff member was polite, they have failed to provide a follow up phone call, or replace the part as I requested, having called the same day the day the work was completed.
My car was ready to be picked at stated…
My car was ready to be picked at stated time. My car is running very well after it’s service . The staff at My Car are always very helpful and don’t mind answering any questions , thank you
Replaced seat belt buckle great job
Replaced seat belt buckle great job. Unfortunately the wheel alignment machine broke down but have rescheduled for Monday. Many thanks to the my car team
Great service!
Fitted me in and fixed the issue quickly, super friendly staff! Highly recommend
Excellent service from the booking…
Excellent service from the booking process through to the tyre replacement.
They're efficient and thoroughly…
They're efficient and thoroughly explain what's involved within the services
The work done great. Service at front desk terrible …
Slipped on the floor twice due to rain and no mat.
The guy tried to charge me for a brand new tyre when all I had was a puncture repair.
When I walked in after an hour and a half the guy looked at me like he didn’t know who I was or why I was there. I’d got a text u to I say my car was ready. He should have recognised me and put two and two together. Idiot.
Not impressed.
I just called into my car the pines
I just called into my car the pines, with a nail in my tyre.
Service was unbelievable they attended to it straight away.
Thank you so much really appreciate your service .
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