Amazing service! Been going since 2020 can’t fault Epping mycar! Especially Matt has been extremely consistent and helpful follows through on promise and calls me back
Localização
Trocar localizaçãoEpping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076 Epping, VIC, AU
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Veja o que dizem as avaliações
I cannot recommend Mycar Tyre & Auto enough. The whole experience was smooth, efficient, and completely stress-free. I dealt with Matt who was not only professional but also genuinely pleasant, helpfu... Ver mais
Mycar Epping are always great. Call and tell me what is urgent and what can wait, always try to give me the best price which is very much appreciated. Treat me exactly the same and my male family... Ver mais
I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Epping
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076, Epping, VIC, Austrália
- (03) 8585 7145
4,6
Excelente
306 avaliações
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My car now drives alot better.
21 de agosto de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Worst first & ever experience at Mycar
Worst first & ever experience at Mycar, epping. I trust these mechanics for my BMW servicing as I thought they have knowledge about euros but I was wrong. On 4/7/24 I took my car there just basic service but eventually paid $900 as they added up extra repairs. But just within a week my car engine light turned on with several faults. I ran back and forth to these guys but they asked me to get checked with euro specialist. They could’ve checked my car at their shop but simply referred me to specialist.I have a report from euro specialist stating there was a negligence during servicing. I have been emailing all the reports and evidence to their customer service team since then but without even physically diagnoses of my vehicle even once they are denying everything. Now I have been left all alone to pay $8000 for repairs plus I am struggling ever day till now since 11/7/24 without car as they didn’t even offer me a hire car even for a day. Not at all helpful customer service and the manager is disrespectful towards women. They made their money. But I am still struggling. What a harassment for trusting you guys!
4 de julho de 2024
Avaliação não solicitada
Resposta da mycar Tyre & Auto - Epping
Hi Niti,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
Kind regards
mycar Team
Honest and forthright
Honest and forthright. These guys know what they are doing. Thank you Adrian for you're honest explanation of the issue with my brakes. Job done.
Thak you to the team
18 de agosto de 2024
Car left in a mess inside
Car left in a mess inside, absolutely disgusting.
If you are going to provide customer service, take pride in it!
Just bloody laziness!
18 de julho de 2024
Resposta da mycar Tyre & Auto - Epping
Hi Wesley,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Quality service at reasonable cost.
The team at Epping provided honest and informative information. They were able to assist me in getting my service done when other service centres wanted to charge me $900 to get the same service done.
16 de julho de 2024
They well informed me on what’s was…
They well informed me on what’s was going on with my car and they contacted me every step of the way
3 de julho de 2024
Great job
Great people very fast working, reliable and fair on price I would recommend this place 110%
7 de julho de 2024
KSMLalor
After a bad experience with another mycar location, the guys at Epping have restored my faith in the brand and hopefully they will continue to earn my trust.
27 de junho de 2024
Always great communication and great…
Always great communication and great service by the team at Epping MyCar
30 de junho de 2024
Booking was easy and work prompt
Booking was easy and I was talked through all the available tyre options. On the day, work was completed promptly and benefits such as puncture repair for the life of the tyres was explained to me thoroughly.
26 de junho de 2024
The service people were friendly and…
The service people were friendly and very helpful
17 de junho de 2024
No mean of appointment
Do not want to give even 1 star. They have no means of appointment. Please take a few extra hours of spare time if you booking with them.
21 de junho de 2024
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