mycar Tyre & Auto - Forest Hill Avaliações 463

Friendly staff, prompt service, looked after me

Went to get a puncture repair, was told very busy and come back in an hour or two. When I returned the repair was done immediately, I was on my way in under 20min.

Incorrect data being maintained on our family vehicles. That is assigning the wrong rego numbers to the wrong jobs.
Complete chaos from an admin perspective, notwithstanding the Team who work on the cars are very helpful.

Good service, all as outlined when the service was booked, notified when finished

Good service, knowledgeable staff, good price

Seamless experience, from ordering tyres, organising drop off and pickup times.

I didn't have to book in advance, the service and the staff excellent.

Quickly resolved the issue, and super pleased with the costing and friendly service. Would highly recommend them and will be using them for my next service.

I proceeded with work recommended by my mycar for my car. After getting the car back the car vibrated as soon as the speed exceeded 80km per hour. I took the car back to get looked at and was told the drive drive shaft was not balanced correctly. It was supposedly repaired. I took the car for another test drive, the car was better but still vibrated at the same speed. I called the manager again, he agreed to take a look and agreed to install a new drive shaft. We booked it in again to have this work done. After picking the car up a day later it was confirmed that the work had not been done with no explanation other that they thought the vibration was coming from someone else. No further explanation or contact has been made by Mycar.

Staff were friendly and efficient and the work (60,000 km service) was carried out in a timely manner.

Advice - Excellent.
Personal - Easy to deal with.
Timing - fitted into my busy day.

Due to a delayed start to my car for unexpected circumstances (short staffed)
I’m extremely happy with the customer service team and outcome that they have provided me.
I would definitely recommend Mycar to family and friends.

Kind regards, Angelo

The team at mycar Forest Hill have always provided great service, whether it be booking a service or taking the time to discuss what my car requires.
After getting a flat tyre the day before a road trip they went above and beyond to get my car back on the road.

As always prompt service - checked in with me re any additional work that needed to be done along with the cost. Friendly and helpful.

Friendly and helpful staffs. Very good customer service!

Maintain time schedule and good pricing.

Great service, no nonsense. Friendly and trustworthy. Thanks.

Always servicing my car well and friendly staff

Always confident and very good jobs nice attitude and patience!