mycar Tyre & Auto - Gungahlin Avaliações 

440
O TrustScore é 4.5 de um total de 5

4,6

Gungahlin Village, Enter off Efkarpidis Street, 2912 Gungahlin, ACT, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been helping an aged lady to get a road worthy for a car (Nissan Maxima 2004) for her older daughter who is under her care and now not allowed to drive. Ashton at MyCar Gungahlin really came... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently had my car serviced ay MyCar Gungahlin, along with a few repairs and tyre replacement. The team were easy to deal with, explained everything clearly, and got the work done in under half a day... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service and helpful staff. There honesty around what was needing done with no pressure sales like many other places, Gave customer professional help and helpful staff to decide on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jordan and the team at MyCar in Gungahlin are a brilliant team. I have used their services over their services over the past 12 months since moving to Canberra and have not been disappointed. Easy to... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Gungahlin

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Gungahlin Village, Enter off Efkarpidis Street, 2912, Gungahlin, ACT, Austrália

  • (02) 6129 8113

4,6

Excelente

O TrustScore é 4.5 de um total de 5

440 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(440)

32.298 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

The staff seem quite indifferent

The staff seem quite indifferent
When I arrived to receive the vehicle the person at the counter gave no feedback on the vehicle until I asked

3 de abril de 2025
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Service

Always a great experience with Gungahlin Mycar, always been helpful with issues and reasonably priced. Would highly recommend.

14 de março de 2025
Avaliado com 1 de um total de 5 estrelas

Had my car serviced couple of days ago

Had my car serviced couple of days ago. Was a major service over $1000. Took it to a 2nd mechanic to check over the work that was done because I was told by Caleb that the service is a 3 hour service. 2 hours of dropping the car off, my car was ready. When I spoke to Caleb what was done, he assured me my spark plugs, fuel filter and cabin filter was replaced, only to find out that only the spark plugs and oil change was done. I am completely shocked at the fraudulent service I was charged, on top of that, Caleb was very rude and blunt when I confronted them, he really seems like he doesn't like his Job. I dealt with Tony after my conversation with Caleb. Tony was very courteous and apologised about my experience i had.
After speaking with the mechanic, he told me that is not the first time customer from this store has taken car to him to check over. Was told many cars were being charged for parts that were not being fitted. I use to trust Mycar, now they seem like they hire young workers who have no experience in dealing with these situations. I STRONGLY ADVISE ANY CUSTOMER TO MAKE SURE THEY KEEP THE PARTS THAT ARE BEING REPLACED. They know who I am and I expect a phone call from head office for a full refund or I will seek legal action. This is theft by a national corporate company. I also like to add, when collecting my vehicle after 4pm, I witnessed alcohol being consumed during these work hours. Highly unprofessional and theft to top it off.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi Elaws​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 1 de um total de 5 estrelas

Had logbook servicing for my car and…

Had logbook servicing for my car and got the service booklet stamped and that's it. There was no feedback on any part of the service at all.

20 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi EG​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

No charge

Really good customer service. Had issue with tire pressure gauge that needed adjustment which they did for no charge. You don’t get that everywhere!!

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

"I am extremely disappointed with the…

"I am extremely disappointed with the service I received. I was told the wheel alignment was completed, but as soon as I drove off, it was clear it hadn’t been done—the steering wasn’t centered. I had to return to get the alignment properly done, which delayed us and forced my wife to take an Uber from work. This shows poor internal communication and a lack of attention to detail. Delivering a vehicle without ensuring promised work is completed is unacceptable.

13 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi Jai​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Quick and so easy

Quick and so easy. The staff member took time to explain an issue they found and provided advice on steps forward and will monitor on next service. No hidden costs, just honest and transparent service.

20 de fevereiro de 2025
Avaliado com 4 de um total de 5 estrelas

Satisfied

Made a phone booking on Friday after 4pm, Tuesday at 8.30 was the earliest,arrived for appointment and was told no booking had been made. The young bloke who served me booked me in which I appreciated, service was good after that. Will still use this branch at Gungahlin in future.

18 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

The team member at Mycar was rude, left engine oil on top of the Engine

The team member at Mycar, Gungahlin, ACT was very rude and after the servicing they left engine oil on top my engine which was identified luckily within in couple of days.

8 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 2 de um total de 5 estrelas

Not Professional

I paid extra for Wheel alignment and balancing with Tyre change, didn't received any alignment report. When I asked them for report, made excuse that they are out of paper. Also front customer service mate was where unwelcoming. Didnt not explain me Mycar tyre plan.

13 de fevereiro de 2025
logotipo da mycar Tyre & Auto - Gungahlin

Resposta da mycar Tyre & Auto - Gungahlin

Hi Deep,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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