Nick & the team at MyCar Hartwell serviced my vehicle (Kia Sportage) on Monday August 17th. They were very professional in their communication, provided prompt & reliable service. The cost was quote... Ver mais
Localização
Trocar localização1236 Toorak Road, (Corner of Lithgow Street), 3124 Camberwell, VIC, AU
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Veja o que dizem as avaliações
I've used mycar Hartwell (Victoria) numerous times over the last 5-6 years, whether for a full set of tyres or for puncture repairs. They've always been able to fit me in the same day if needed and th... Ver mais
My daughter was going on her first big road trip last week. I felt confident asking Nick, Lekky and their team at MyCar Hartwell to make sure her car was properly serviced in readiness for her weekend... Ver mais
Best service experience! My 23 year old daughter had a puncture and bought her car in the next day at 8am to have it repaired. She was worried about being late for work. No appointment and MyCar Hart... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Hartwell
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
1236 Toorak Road, (Corner of Lithgow Street), 3124, Camberwell, VIC, Austrália
- (03) 8585 7122
4,8
Excelente
637 avaliações
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Excellent service
Excellent service, helpful & understanding with a new tyre change after a puncture before heading on a road trip.
Thanks team.
17 de maio de 2025
Great customer service and experience…
Great customer service and experience all round.
6 de maio de 2025
Very trustworthy and proffessional…
Very trustworthy and proffessional crew. Competitive prices.
1 de maio de 2025
There are a few things that did not go…
There are a few things that did not go to plan
1. When I contacted the service desk I said that my car needed a ac re-gas. Was told this would be no issue However the service centre was not able to provide this service.
2. Throughout the booking process I made it clear that I was an APOD customer, 10% discount. This became an issue at the service centre. However the manager did honour this discount hence the three stars.
7 de maio de 2025
Quick fix for a wrecked tyre
Quick turn around on getting a replacement tyre. Good customer service and a handy location.
8 de maio de 2025
Good and nice
9 de maio de 2025
Zero issues, great service
Zero issues. Nick at the Hartwell, VIC store was very professional and even went beyond to arrange to contact head office to sort out a $100 190k log book deal they had this month (which I could not access online for some reason). Car was dropped off at 8.30am and ready by 12 noon.
No issues with the actual servicing of my car either.
6 de maio de 2025
The Hartwell team are professional and…
The Hartwell team are professional and efficient
30 de abril de 2025
Tyre Repair
Awesome service. Called up on a Saturday morning after a public holiday for a tyre repair. The tyre was repaired within 2 hrs of the call.
26 de abril de 2025
Nick and his team are so accommodating…
Nick and his team are so accommodating + helpful. Makes servicing your car stress free.
17 de abril de 2025
Quick Service and Genuine advice.!
13 de abril de 2025
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
They put the wrong parts in my car
They put the wrong parts in my car, the bushes, and told me the noise would go. I didn’t arrive with a noise! This went on for months. Took the car back and they said it’s the transmission. I rang Subaru and took it over there and the manager would not let his staff drive it as it was dangerous. They showed me the parts that were in and the proper parts. Took it back to my car to fix for free and they then tried to charge me saying that’s not what was agreed to. Very tense unpleasant experience. Never going there again. They could have killed me! I live five hours from Melbourne if I hit the brakes they said the car would not be safe. In 2024.
23 de outubro de 2024
Avaliação não solicitada
Resposta da mycar Tyre & Auto - Hartwell
Hi Kathleen,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Prompt and reliable work
17 de abril de 2025
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