I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... Ver mais
Localização
Trocar localizaçãoHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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Veja o que dizem as avaliações
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... Ver mais
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... Ver mais
The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Helensvale
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Austrália
- (07) 3215 8318
4,7
Excelente
877 avaliações
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Rude customer service representative
Rude customer service representative. He was on the phone (headset) while talking to me. He provided advice but when it was not completed by mechanics, blamed me for not authorising his advice. Terrible communication while conducting a phone call.
14 de agosto de 2026
Avaliação não solicitada
Resposta da mycar Tyre & Auto - Helensvale
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service and communication
Great customer service and communication
15 de junho de 2026
Required a puncture repair but there…
Required a puncture repair but there was no charge because I purchased the tyres from them.
13 de junho de 2026
Great service and prices
This is my second set of tyres from this store, great prices and service with both purchases.
The tyre care plan that came with the tyres was a real bonus.
13 de abril de 2026
Always like dealing with the staff at…
Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.
8 de junho de 2026
god reliable and will call if extra…
god reliable and will call if extra work required and if have parts will do it straight away
14 de maio de 2026
1st timer with Helensvale MyCar…
1st timer with Helensvale MyCar…
Great communication, super transparent, charged me a good price considering the extra work needed. Definitely my new go to, Excellent service thanks team!
2 de junho de 2026
Great and friendly service
Great and friendly service, got me in for my tyres quickly
1 de junho de 2026
Easy transaction
22 de maio de 2026
Very pleased with how my service was…
Very pleased with how my service was carried out. Staff were great and my car was made ready earlier than expected. Will continue to use My Car. Thank you to your team.
28 de maio de 2026
Staff are knowledgeable and honest
Honest, good customer service and affordable pricing. I’ve been a customer for years.
24 de maio de 2026
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