mycar Tyre & Auto - Phillip Avaliações 

217
O TrustScore é 5 de um total de 5

4,8

Shell Coles Express Service Station, 172 Melrose Drive, 2606 Phillip, ACT, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All my queries were well addressed. Staff were polite and helpful. Super discount on tyres! Best of all after completion great after care available! Janette Harris

Avaliado com 5 de um total de 5 estrelas

Great experiences on several visits and they have done a fair bit of work on both of my cars. Tyson is honest, genuine and really cares. He takes the time to talk things through and answer all your qu... Ver mais

Avaliado com 5 de um total de 5 estrelas

I took my car to mycar Phillip for a service and honestly had a really great experience. I dropped the car off, papers were ready to be signed and they knew that I needed to be done since I have boo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very honest and professional . My car head light was not working , they took the full responsibility and did it for free. Although I explained to them it happened a day after the service and could b... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Phillip

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Shell Coles Express Service Station, 172 Melrose Drive, 2606, Phillip, ACT, Austrália

  • (02) 6129 8107

4,8

Excelente

O TrustScore é 5 de um total de 5

217 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(217)

32.165 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience here

I had a great experience here - the staff went to a lot of effort to ensure I was booked in for the appropriate service, called to talk me through the issue I had asked them to investigate, and finished the service promptly.

25 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Consistent, Reliable and Professional Service Always

Had to change the front and back suspensions for a 20 year old car that my family can’t part with. Tyson and his team at Phillip were so helpful and informative on the best and safest way to conduct the repair that fitted into our really tight family schedule. 5 stars again for your consistent professionalism, warm service reception, for your reliable information updates, and for a wonderful and positive experience. It’s been a joy to go to MyCar (Phillip Branch).

Most of my family cars have been professionally serviced by MyCar on the Northside in Belconnen over the last 8 years and it’s such a joy to see that the warm, reliable and professional service is a norm throughout the MyCar franchise. Fully love the service we received. Thank you for your strong work ethic in what you do, your tireless and prompt efforts to conduct the relevant repairs and keep us informed and for making the service experience a warm, professional and positive one. Keep up the good work. We will definitely be back again.

28 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

I felt MyCar Phillip were not…

I felt MyCar Phillip were not forthright. A rather distasteful experience. Never had an issue with the MyCar Braddon crew and trusted them.

9 de agosto de 2024
logotipo da mycar Tyre & Auto - Phillip

Resposta da mycar Tyre & Auto - Phillip

Hi Matt​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Great job

They say that they'll gonna do my car first and might take an hour to change two tires. And truly enough I got a message after an hour that I can pick up my car.

24 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Friendly honest staff

Friendly honest staff. Was a very smooth experience from booking to collecting my car once it was complete. Would highly recommend to others.

19 de julho de 2024
Avaliado com 1 de um total de 5 estrelas

Very poor customer service to start…

Very poor customer service to start with. I was later to pick up my car and I was asking for 15 minutes but they failed and looked up my car for two nights.
On day 3 when I walked out to pick up the car, I asked him whether he would accept cash and said yes. I requested for my car keys to get money from the car, but he refused and said that because l haven't paid, l am not allowed to touch the key.
In fact within 5 weeks I service the same car almost $2500 without a issues of payment.
Why must this staff treat me like rubbish?
I strongly believe that he cannot do this except someone who lives with discriminated behaviour.
The most painful part of it is that, l told this guy l can work without a car, simply because I am a service coordinator and hence I can't failed my participants. But he preferred to lock thr car.

9 de julho de 2024
logotipo da mycar Tyre & Auto - Phillip

Resposta da mycar Tyre & Auto - Phillip

Hi​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Avaliado com 4 de um total de 5 estrelas

Jeep service, brake & tyres

The team were polite, friendly, and kept me informed of the results of the service and follow on works. Tyre offer was difficult to beat and goods were delivered and fitted within three days of ordering. Small crew working hard to a good standard to meet the needs of their customers.

7 de junho de 2024

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