mycar Tyre & Auto - Redbank Avaliações 

287
O TrustScore é 4.5 de um total de 5

4,6

Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301 Redbank, QLD, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a great first time here, easy to book in for our car service. Great customer service. Completed in record time & car is running like a dream. We have been with Mycar for a few yrs, first in WA... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quick service and really good at communicating what you need without charging an arm and a leg! I’ve always had a good experience with mycar Redbank Plaza - Jason, Clifford and the team are great! I b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Flat tyre on Thursday afternoon, call Mycar roadside assistance and they were at my house within 15 minutes. Put on my spare, pumped it up, put damaged wheel and tyre in my car for me and I took it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service by cliff manager and head mechanic beyond reproach , warranty work done after over 1.5 years , great warranty , and very helpful and professional in thier approach with the problem ,... Ver mais


Detalhes da empresa

  1. Loja de Pneus
  2. Oficina Elétrica de Carros
  3. Loja de Baterias de Carro
  4. Mecânica de Carros
  5. Mecânico
  6. Serviço de troca de óleo

Sobre mycar Tyre & Auto - Redbank

Escrito pela empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informações de contato

  • Redbank Plaza, Enter off Law Street South (near Woodford Way Exit), 4301, Redbank, QLD, Austrália

  • (07) 3215 8330

4,6

Excelente

O TrustScore é 4.5 de um total de 5

287 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(287)

32.285 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Customer service was great

Customer service was great, booking in was easy, received a call explaining the small additional issues and job completed in timely manner as advised.

21 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

I had a bad experience with the…

I had a bad experience with the service. They only changed the engine oil and filter and charged me $229.

19 de setembro de 2024
logotipo da mycar Tyre & Auto - Redbank

Resposta da mycar Tyre & Auto - Redbank

Hi Alex,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Recommended

Recommended! Service was finished before estimated time of completion. Very professional. Thank you

7 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Shout out to the guys at Redbank tyre…

Shout out to the guys at Redbank tyre and auto. I visited recently with an issue and the guys were only to happy to help out. I went for a coffee and before I had finished it they rang saying my car was ready to go. Thanks to the manager and his team for such prompt assistance.

5 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service 0/10

Waited 15 minutes to be served by an older man who didn’t seem to like his job, was told I’d get a call when it was ready, never got one, went 2 hours after the selected pickup time (online booking) and car was ready, again older man at reception seemed angry/ stressed when he was telling me about my service his response was, well the cars just old what do you expect, when I asked about the clumped oil that he mentioned his response was, I don’t know anything about it, it’s just not something we do here.
Not sure if this guy was just having a bad day, or if he normally isn’t at the front desk, but definitely wouldn’t recommend him at the front of your store. Haven’t been to this location in years, and the service isn’t enticing me to return

15 de agosto de 2024
logotipo da mycar Tyre & Auto - Redbank

Resposta da mycar Tyre & Auto - Redbank

Hi Emma​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Avaliado com 5 de um total de 5 estrelas

Happy with the prices

Happy with the prices. Easy to book in. My car is running well. So glad to have the fan replaced...nice to have temperature control again. Thankyou MyCar Redbank.

14 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

A grateful customer.

Since the first time I serviced my car in this branch, I never gone anywhere else. They’re professional and great at what they do. The manager even gave me a good discount to help me out on my big bill to replace parts of my very old car. I never had a problem with my car, thanks to them. Driving my car after the service always feels better than when it was brand new.

17 de julho de 2024

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