Was easy and convenient to book and pay online, Staff were lovely, they did the pink slip check in about an hour, shop isn’t crowded and chaotic. Overall it was an stress-free experience.
Localização
Trocar localizaçãoResolution Place 4, 2155 Rouse Hill, New South Wales, AU
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Veja o que dizem as avaliações
Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... Ver mais
Grant and the team always give great customer service and take care of my car for me and provide me with their findings and recommendations, quotes promptly
I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Rouse Hill
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Resolution Place 4, 2155, Rouse Hill, New South Wales, Austrália
- (02) 8048 3868
4,5
Excelente
213 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My car was booked to have a wheel…
My car was booked to have a wheel rotation & alignment. First date booked was cancelled by Mycar due to an electrical issue in the workshop. Work was re-booked for 5/5/26. I was asked to prepay for the rotation & alignment. When the car was apparently finished I was made aware there was some additional work recommended & to call back if I wanted it completed. After getting home I read the technician comments that they couldn’t do the wheel alignment due to excessive wear to the bushings to the control arms. I went back to the store to clarify with the Manager whereby he offered a refund for the alignment that he didn’t know wasn’t done. The problem I have with this is the cost to replace the control arms & the other recommended items came to $3750.00. Another example of older Australians being taken advantage of. I definitely won’t be back there
6 de maio de 2026
Quick efficient service
29 de abril de 2026
The online booking was easy
The online booking was easy. The customer service technician was polite and efficient. overall a pleasant experience
5 de maio de 2026
Grant and the team always give great…
Grant and the team always give great customer service and take care of my car for me and provide me with their findings and recommendations, quotes promptly
2 de maio de 2026
Professional service with a fair price
Easy online booking. Fair pricing with professional setup, and staff.
30 de abril de 2026
Grant and Toni once again provided a…
Grant and Toni once again provided a professional , honest and cost effective service ..
3 de maio de 2026
Friendly and fast service
Friendly and fast service. Great detailed pink slip report. Highly recommended.
24 de abril de 2026
Peace of mind
Best customer service; very good explanation and solution in professional way.
Peace of mind 👍
15 de abril de 2026
Great experience from start to finish!
Was easy and convenient to book and pay online, Staff were lovely, they did the pink slip check in about an hour, shop isn’t crowded and chaotic. Overall it was an stress-free experience.
21 de abril de 2026
Excellent service and great people
They went out their way to deliver the service
11 de abril de 2026
Happy with the service
They did a great job. Kept me informed how long it was going to take and why it was going to take that long. I am pleased with their level of service
9 de abril de 2026
The staff are always amazing and…
The staff are always amazing and helpful. Specially the manager he always makes sure that customers are well informed and looked after.
8 de abril de 2026
Great Service and People
Nothing is ever a problem, they go out of their way to help and car service is second to none. I have all of the family cars serviced here and they look after us so well. Cannot recommend highly enough.
7 de abril de 2026
Fast turnaround time.
Fast turnaround time.
Dropped in at 8am and collected at 9.15am on a Saturday. Thank you
5 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Not welcoming receptionists
Not welcoming receptionists. Recently went for battery change, I’m the first customer but receptionist sounded already exhausted. Poor.
27 de março de 2026
Resposta da mycar Tyre & Auto - Rouse Hill
Hi Saba,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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