From the moment I called early in the morning Mikaila was only helpful...She was able to organise parts ..keep in touch with me ..and deliver a superb service... We were so thrilled at how the w... Ver mais
Localização
Trocar localizaçãoWestfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192 Cheltenham, VIC, AU
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Veja o que dizem as avaliações
Easy to call or book appointment on line. Staff at MyCar Southland always helpful, friendly and professional. Basic servicing well priced. If any other work required they always call with pricing.... Ver mais
I cannot speak highly enough of the staff at Westfield Southland. Every member of staff that I have dealt with over the last few years there has been exceptional. Friendly, knowledgeable, experienced... Ver mais
Major work on front suspension and all brakes completed. The main reason I give 5 stars is because of the communication from staff at MyCar Southland. Matt and the team kept me in the loop through wha... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Southland
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Westfield Shopping Centre, Enter off Nepean Highway (near Bay Road), 3192, Cheltenham, VIC, Austrália
- (03) 8585 7107
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
To be honest the guy that served me was…
To be honest the guy that served me was a bit rude. Spoke over me and was dismissive.
Very kind and knowledgeable and listen…
Very kind and knowledgeable and listen to you as customer
Good engagement from the initial…
Good engagement from the initial booking request to the quality of the service
Great Location
great location , easy parking , great customer service when I called explaining the situation they said it needed a tow the vehicle was undriveable and to bring it down straight away and we will expertly diagnose it , which was not omly great but excellent because with other car places you have to book in weeks ahead , diagnosed the problem ordered the part and the car was driveable the next day great service
Matt and the Southland Team
Matt and the team from the Southland store had us all sorted from the moment we walked in the door, he gave us a good update on what was required before proceeding and had the cars ready on time. Great experience.
Very efficient and able to fit us in…
Very efficient and able to fit us in with short notice
Timely service with helpful staff
Very good service but...
It could have been a 5 if the wheels weren't misalligned after the service. I appreciate that the rear brakes were checked and i now have a target date to replace them but now at 80km my car has a horrid wobble. Otherwise the service is excellent.
Good service by fellow at front desk.
Great service as always
Great service as always. Keep you informed and discuss concerns with you.
Honest and open
Kept me well informed. Honest about my brakes and not needing to be done for another 6000kms. Explained what needs to be done in the future. Overall very well communicated and felt like I was made aware of everything
helpful and honest
Kayla was fantastic in explaining the…
Kayla was fantastic in explaining the details of the repair. She went an extra mile to coordinate the quotation and repair. Thanks!
Good to deal with
Completed the work in a timely matter and staff were friendly and helpful. Costs seem reasonable. Will use them again.
Easy and smooth
Easy and smooth, received a call from MyCar advising of what was done to the car. Great communication
Great customer service
All the staff were helpful and informative. Easy online booking system and staff kept me informed of the state of my car on the day
Took my car there for a logbook service…
Took my car there for a logbook service with two requests of things that I wanted to be quoted to fix (back door is broken and central locking) Dropped it off at 8am then was called at 10am outlining some issues with the car - which was fine. Picked up the car at lunch and had a list of abbreviations from the mechanic of issues with the car that I didn’t understand. No quotes on the issues I originally brought up. The girl recommended I stop driving the car due to its issues and they would have held onto it if they could. It’s a 30yo 4x4 so I understand there’s issues but I was hoping to get a breakdown of issues with it and prices to have it repaired. It’s been 9 days and I still am yet to get any proper invoice. Just feel like if you tell someone to stop driving the car you should provide them with a fix instead of radio silence.
Friendly greeting
Friendly greeting. I waited in Southland while they dealt with my car and they contacted me with a query which was resolved The service was completed quickly. As I’m an aged pensioner they brought the car to me and I was home in no time
Customer support wonderful
Michaela in the front office really supported me with my dads old car, found parts no longer available, and did a good deal.
Mechanics really know how to explain the issues in layman’s terms, so easy to understand.
Prices quoted were reasonable.
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