Ken's customer service was excellent. He squeezed my car in by a last minute request on the same busy day (a Saturday) to get 4 new tires fitted. Could not fault the process, price or service. Thank... Ver mais
Localização
Trocar localizaçãoTuggeranong Hyperdome, Enter off Reed Street North, 2900 Tuggeranong, ACT, AU
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Veja o que dizem as avaliações
Easy to communicate with, polite and friendly staff. Good deal on the tyres we bought. Our car has a smoother ride since the new tyres were fitted. So we are very happy with our experience at... Ver mais
Quite a good job done at a reasonable price. Also in a convenient location. Only criticism is that the operator seemed miffed when I brought my car to the front of the office - told me not to park th... Ver mais
When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have re... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Tuggeranong
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Tuggeranong Hyperdome, Enter off Reed Street North, 2900, Tuggeranong, ACT, Austrália
- (02) 6129 8110
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
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My experience at MyCar Tuggeranong was…
My experience at MyCar Tuggeranong was exceptional. I was able to book my car in at a convenient time, and throughout the day I received updates regarding the next steps and any associated costs. The team also provided helpful advice about future maintenance and parts that may need to be ordered.
I had previously been advised by other places to replace my tyres, however the staff at MyCar explained that I still have plenty of tread left and won’t need to replace them for quite a few kilometres yet. I really appreciated this honesty, as it gives me time to save and showed that they genuinely care about their customers rather than just making extra money.
The staff — particularly the apprentice, Kelly — were very professional, dedicated, and knowledgeable, while also providing extremely genuine customer service.
Thank you again for the great service and advice.
Tyre replacement
Tyre replacement
The guys at Tuggeranong were able to replace a tyre for me with about a 20 minute turn around last thing on a Friday night. Great customer service
Awful
They offered a good rate and were great on the phone. Booked it 4 days in advance before a road trip and when I dropped off the car I was told they didn't have the tyres in yet and would call me at 12.30 to let me know if the didn't come. At 4.50 they called and left a vm saying they didn't do them. When I picked it up and was upset that there was no call earlier because I then had to pay a full day of shopping center car parking rates for nothing when I could have picked it up earlier.. the guy just asked me "are you going to cry now!" So unimpressed I'm not rebooking . Would rather pay more somewhere else.
The professional team running…
The professional men running Tuggeranong My Car are incredible - they care about their customers, they’re honest and reliable. Fixed my battery issue in no time! Highly recommend!
Good price and good service
Unexpected tyre repair needed
Unexpected tyre repair needed, with staff quickly squeezing me in and getting everything fixed and back on the road quickly.
I found the service from MyCar to be very customer focussed and generally high quality
I found the service from MyCar to be very friendly and informative at all times. They very clearly articulated the additional work they recommended on my car (which I chose to take up in full). This work was completed to a high standard around 24 hours later. When I attempted to pay the bill I initially had issues with acceptance by the bank, but they managed to come up with a workaround which succeeded (otherwise I would have had to use an alternative means of payment, which would have been far less convenient). All in all I found my dealings to be a very customer focussed experience, not to mention the high quality of service on my car as well.
Efficient and friendly service.
To the team in tuggeranong store
To the team in tuggeranong store
Great customer service, always eager help, answer all my questions.
My experience was amazing
Thank you
Highly Recommend
When you need someone to get you on the road again, MyCar Tyre & Auto at Tuggeranong are my preferred car care specialists. From a car service, wobbly issues, wonky wipers to a flat tyre, they have repaired my car efficiently. Their reliable, professional & friendly service keeps me returning.
Excellent service and friendly staff
Online booking
I booked my car in for a log book service and 4 tyres.
When I arrived there was no booking on the system. Nor did they have the tyres I booked for so no option but to have the more expensive tyres fitted. I asked the front desk if he could pay attention to the noise coming from the engine but that was to hard for him to come out to the car so I could show him. Reason being he was short staffed. This was not rectified in the end.
Very disappointing.
Friendly and efficient
Staff were friendly and efficient. And the prices to organise book and pay for the service was very simple on the website.
On Point
Fast, efficient and friendly service. Have had tyres fitted here numerous times with top tier customer service.
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