Quick efficient service . A noticeable improvement in the car performance . Most importantly , I requested a major service when booking but the gentleman on the phone said they would assess the car on... Ver mais
Localização
Trocar localizaçãoCorner Of Flinders Street And Campbell Street, 2500 Wollongong, NSW, AU
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Veja o que dizem as avaliações
Within 3 weeks of getting new tires, we got a non-repairable puncture in one of the tires. Incredibly, we got it replaced for free under mycar's "12 month road hazard warranty". I know it's built-in t... Ver mais
Honest team and great workmanship, have been to a few mechanics in Wollongong however when I needed my brakes done MyCar was convenient. They gave me upfront pricing and even fixed a problem my previo... Ver mais
The guys here were great, I accidentally went to the Figtree store for an online booking & called them to see if I needed to rebook or could go straight there, even though it meant I'd be late on a S... Ver mais
Detalhes da empresa
- Loja de Pneus
- Oficina Elétrica de Carros
- Loja de Baterias de Carro
- Mecânica de Carros
- Mecânico
- Serviço de troca de óleo
Sobre mycar Tyre & Auto - Wollongong
Escrito pela empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Informações de contato
Corner Of Flinders Street And Campbell Street, 2500, Wollongong, NSW, Austrália
- (02) 9212 8943
4,7
Excelente
430 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I needed a new tyre due to a Slow leak
I needed a new tyre due to a Slow leak. They were honest upfront and made the process easy.
19 de abril de 2025
Friendly and efficient service
17 de abril de 2025
150K Service
Good service and friendly staff.
Car was serviced with no issues and full report from any concerns or emerging needs.
8 de abril de 2025
Tyres for our Klugarto…
Happy with new tyres ,convenience to where we live , staff was well booked ,turning people away ,but respectful even though they were under the pump .
11 de abril de 2025
Friendly informative staff
3 de abril de 2025
Cost friendly and extremely kind…
Cost friendly and extremely kind people! Helped me out with everything I asked (which was extensive) in only one day. Dropped my car off in the morning and had it back by the afternoon. Great experience!
26 de março de 2025
Excessive wait time for service
After booking for a basic service at 9:00am, I went for an hour walk then waited around in a food hall for another hour. The whole time, I checked my vehicle status on the BYD app and my car had not been unlocked or moved from where I parked. Returning at 11:15am, I was told my car was about to be started. The service only took about 30 minutes. If a booking is made for a certain time it is reasonable to expect that the service will start at or around that time. If not possible, then a customer needs to be kept informed of progress and reasons for delays.
22 de março de 2025
No disappointing surprises
No disappointing surprises. A good experience. A wash would have been nice.
14 de março de 2025
Seamless service
Seamless service
Rego check. Booking was easy. Just dropped car off and received at text when ready to pick up.
4 de março de 2025
I am always well looked after each time…
I am always well looked after each time I have dropped my car for service or experienced a problem with it.
28 de fevereiro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I am not happy with customer service
I am not happy with customer service. They really need to work on that.
28 de fevereiro de 2025
Resposta da mycar Tyre & Auto - Wollongong
Hi Zaied,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Took my car here as I didn’t have an up…
Took my car here as I didn’t have an up to date service history when I purchased it. They were able to do a thorough service and provide a current schedule. They were thorough and very professional. I highly recommend the Wollongong team.
26 de fevereiro de 2025
Quick service.
10 de fevereiro de 2025
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