Who ya gonna call? My Concierge Direct Busters!!Holy wow — these folks have managed to take desperation and deception to a whole new level. Big promises, bold marketing claims… and a whole lot of... Ver mais
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Veja o que dizem as avaliações
Very aggressive sales tactics to get you on a contract Which you have to sign through zoom video call. And zero results from the money you invest in. Hotel guests won't find their way to your business... Ver mais
A empresa respondeu
We are really pleased with the whole onboarding experience from Mike & the team at My Concierge Direct. Every step was seamless and we are very pleased with the digital guest guide that will help t... Ver mais
A empresa respondeu
Great option for us and very quick to set up with attentive support. We've been able to cut down on paper usage by removing Guest Directories from all bedrooms and the stats that are sent to us on a m... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At My Concierge Direct, we believe that every journey should be filled with memorable moments, and that's why we've created the ultimate Digital Guest Guide to elevate your guest’s experience. Our unique software can take your concierge to the next level or create a digital concierge service for hotels with no existing facility.
Informações de contato
8 Avroe Crescent, Blackpool, Lancashire, FY4 2DP, Blackpool, Reino Unido
- 01253 489569
- info@myconciergedirect.com
- myconciergedirect.com
3,0
Bom
56 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful it getting everything set…
Very helpful it getting everything set up and always responded to emails and helping sort everything out
24 de setembro de 2024
Resposta da My Concierge Direct
Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that you found our team helpful in getting everything set up and responsive to your emails. Ensuring that everything runs smoothly for our clients is always a top priority, and it’s great to know we were able to assist you effectively.
If you need any further support or have any questions in the future, please don’t hesitate to reach out. We’re always here to help.
Recommend this Marketing App
Wonderful people to work with answered all my questions and had my shop up and running on the app almost immediately. I love the monthly payment option as well.
9 de setembro de 2024
Avaliação não solicitada
Resposta da My Concierge Direct
Thank you for your kind review! We’re thrilled to hear you had a great experience with our team and that getting your shop set up on the app was quick and easy. We’re glad the monthly payment option works well for you, and we look forward to continuing to support your business!
Simple and useful
Simple and useful. Nice to have a little insider guide.
9 de setembro de 2024
Avaliação não solicitada
Resposta da My Concierge Direct
Thank you for your feedback! We’re happy to hear that you found it simple and useful. If there’s anything else we can do to enhance your experience, please let us know!
Resposta da My Concierge Direct
Thank you for your feedback! We're glad to hear that you found our service professional and detail-oriented. We appreciate your support!
A great app
A great app, looking forward to success being part of it. Good customer service
1 de agosto de 2024
Avaliação não solicitada
Resposta da My Concierge Direct
Thank you for your review! It’s great to hear that you’re excited about the app and enthusiastic about being a part of its success. We’re also pleased that you had a positive experience with our customer service. We’re committed to providing excellent support and are always here to assist you. If you have any questions or need further help, don’t hesitate to reach out. We look forward to continuing to support you and seeing the app's success together!
The experience I had with Concierge…
The experience I had with Concierge Direct was a well informed and professional one. Ryan and the team have been accommodating and have answered questions even after my initial call with them. I would highly recommend their services.
17 de julho de 2024
Resposta da My Concierge Direct
Thank you so much for your kind words and positive review! Ryan and the team always strive to be accommodating and helpful, so it's great to know that their efforts made a difference for you. We appreciate your recommendation and are always here if you have any further questions or need assistance. Thank you for choosing our services!
Ryan was thorough leaving me with no…
Ryan was thorough leaving me with no questions to ask. I have every confidence that my business will be a success with the help of the Biltmore Hotel and Concierge. I look forward to continue working with them in the many years to come.
Colleen
The Hygienist Hub
1 Orchard st
W1H 6HJ
11 de julho de 2024
Avaliação não solicitada
Resposta da My Concierge Direct
Thank you, Colleen, for your wonderful review! We're delighted to hear that Ryan's thoroughness left you with no questions and that you feel confident about your business's success with our help. We value your partnership and are excited for the future!
Andra stayed with us and persevered…
Andra stayed with us and persevered with us to check that the finished product was to our liking.
18 de julho de 2024
Resposta da My Concierge Direct
Thank you for your kind review! We're delighted to hear that Andra provided the dedicated support you needed and ensured the final product met your expectations. Your satisfaction is our top priority, and we appreciate your feedback!
Great addition for guest info
Great option for us and very quick to set up with attentive support. We've been able to cut down on paper usage by removing Guest Directories from all bedrooms and the stats that are sent to us on a monthly basis indicate good engagement from our guests.
18 de julho de 2024
Resposta da My Concierge Direct
Thank you so much for your fantastic review! We're delighted to hear that our solution has been a great fit for you and that the setup process was quick and easy. It's wonderful to know that our attentive support has made a positive impact. We're also thrilled that you've been able to reduce paper usage and that the monthly stats show good engagement from your guests. We look forward to continuing to support your efforts and success!
Seamless onboarding experience
We are really pleased with the whole onboarding experience from Mike & the team at My Concierge Direct. Every step was seamless and we are very pleased with the digital guest guide that will help to showcase our hotel. Thank you.
John Gascoyne.
General Manager.
The Bridge Hotel & Spa Wetherby
17 de julho de 2024
Resposta da My Concierge Direct
Thank you for your wonderful review! We're thrilled to hear that you had a seamless onboarding experience with Mike and the team at My Concierge Direct. It's great to know that you are pleased with the digital guest guide and how it will showcase your hotel. Your satisfaction is our priority, and we appreciate your kind words.
Very good Service
All associated parties which we spoke or dealt with have been very professional and very helpful.
They communicate fast and with accurate details.
17 de julho de 2024
Resposta da My Concierge Direct
Thank you for your kind feedback! We're delighted to hear that our team was professional and helpful throughout your experience. We strive to communicate quickly and accurately, and it’s great to know that this was reflected in your interactions with us.
Resposta da My Concierge Direct
Thank you for your kind words! We're glad to hear that you found our service very helpful. Your feedback is greatly appreciated.
Resposta da My Concierge Direct
Thank you so much for your feedback! We're thrilled to hear that you found our service efficient, positive, informative, and to-the-point. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
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