My wife and I used Mycrib and were really happy with the ease of putting together a registry. Our friends and family also found it practical in order to know what to get us.
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Veja o que dizem as avaliações
Items on the list have repeatedly been deleted. When pressing the button to remove a certain item, it removes something else in its place, with no record or history to restore the item. This has happe... Ver mais
My crib has made preparing for your little one's arrival easier and simpler! Everything's in one place, from car seats to prams to bibs and sterilizing equipment. You can make lists to share with fami... Ver mais
A empresa respondeu
Absolutely love the website Mycrib it has made organising for my little ones arrival so much easier, I’ve been able to add everything to a wishlist and send to family and friends with ease. I lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MyCrib is the UK’s favourite baby registry service, making it easy for expecting parents to create and share a wish list for their little one’s arrival. With MyCrib, you can add any product from any store! Your friends and family can tick off what they’ve purchased, ensuring no duplicates and helping you get exactly what you need. We offer expert product recommendations, baby shower invitation creation, and plenty of other helpful tools to make preparing for your baby stress-free and enjoyable. Start your baby registry today with MyCrib!
Informações de contato
Reino Unido
- info@mycrib.uk
- mycrib.uk
4,0
Muito Bom
45 avaliações
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor site and rude customer service
Poor site and rude customer service.
Site sent error messages which resulted in 2 of the same being purchased. Site themselves are unhelpful.
13 de outubro de 2024
Avaliação não solicitada
Resposta da MyCrib
We're really sorry to hear about your experience and that you didn’t receive the level of support we aim to provide. We understand how frustrating it must have been to encounter an error while using the site, and we would love the opportunity to make this right.
If you haven’t already, please reach out to our support team at info@mycrib.uk and we’ll do our best to resolve this for you. We truly appreciate your feedback and are always working to improve both our platform and customer service.
Terrible app
Terrible app. Needed to manually ask who sent what. People ordered things and the app was not updated, meaning we got things in multiples.
12 de outubro de 2024
Avaliação não solicitada
Not easy to use the app
Not easy to use the app, online you can upload and it will recognise most websites an items with pictures but not on the app so you have to keep going back and forth from the app an the website. When trying create group payments there is a consistent error message so you can’t use this function. There seems no other contact for them other than a gmail email account…such a shame as I have spent loads of time adding to my wish list an now may need to use another company. website concept is great and looks amazing but not user friendly yet.
2 de outubro de 2024
Avaliação não solicitada
Resposta da MyCrib
Thank you for your feedback. We’re really sorry that your experience with the app wasn’t as smooth as it should have been at the time. Since October, we’ve made a number of improvements, including fixing the group payment function and enhancing the app’s ability to recognise items from different websites.
We also now have a dedicated support team with a direct contact email, so if you ever need assistance, we’re here to help. We really appreciate you taking the time to share your thoughts, as feedback like yours helps us continue to improve MyCrib. If you decide to give us another try, we’d love to hear what you think!
Great idea but not as easy to use
I absolutely love that this website lets you support small businesses. However, I had a lot of issues with it. Sometimes it was almost impossible to post a certain item -- it often wouldn't recognise the link or the picture I'd upload. It wasn't as straightforward or easy to use as I would have liked and there were many times the website wouldn't load at all. I had others say this to me as well. Frustrating, as it's a great concept, just hope they can fix the funcionality!
25 de setembro de 2024
Avaliação não solicitada
Resposta da MyCrib
Thank you for your honest feedback. We're so pleased to hear that you love the concept of MyCrib and appreciate the ability to support small businesses.
We’re sorry that you experienced difficulties with adding items and website performance. Since September, we’ve made several improvements, including better link and image recognition and overall site stability. We know how important it is for everything to work smoothly, and we’re continuing to refine the experience.
If you do decide to use MyCrib again, we’d love to hear your thoughts on the updates. Thanks again for sharing your experience, it really helps us improve!
Needs improvement
UI bugs, daily spam sent to my inbox by default
21 de novembro de 2023
Avaliação não solicitada
Resposta da MyCrib
Thank you for your feedback, and we're sorry to hear about your experience. We understand how frustrating UI bugs and unwanted emails can be. Since your experience, we’ve made significant improvements to the platform, including refining the user experience and giving users more control over email notifications.
If you’re still experiencing any issues, our support team would be happy to help. We really appreciate your input, as it helps us continue to improve MyCrib for everyone. Thanks for taking the time to share your thoughts!
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