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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a great company ,they offer very expensive decants at a reasonable price. I have several decants from them and they are all the real deal.

Avaliado com 4 de um total de 5 estrelas

Ordered a sample and the juice was colourless while the original is known to be a dark amber. Could barely smell it on testing strips and skin. Clearly watered down. Based on other reviews on this... Ver mais

Avaliado com 1 de um total de 5 estrelas

I was sent the wrong fragrance/scent or it was a fake scent. I have received no response for the past 2 weeks since I emailed the customer service email that they posted in previous reviews. I would l... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The only reason I give a 4 star rating is cause I feel like the bottle size on the custom side should be bigger, or the price should be tweaked a little bit more. Its hard to make profit with a compan... Ver mais

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Beautiful, authentic perfumes

Website was easy to navigate and they have great offerings with reasonable prices. Love being able to buy these perfumes in smaller decant sizes in order to try them out. Every perfume is authentic and packaged nicely. My only criticism would be that the labels could be affixed a little better so that they're less likely to come off.

25 de dezembro de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Sample not filled and doesn’t smell right

Samples arrived and my 10ml sample was not full by quite a lot. The 10ml decant also did not smell like my full bottle I purchased from the original perfumer’s site. I messaged the seller and they have not gotten back to me. Will not be repurchasing from the seller.

27 de outubro de 2022
logotipo da CS

Resposta de CS

Hello

We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email info@mycustomscent.com so we can better assist you by replacement or return it.

My best,

Avaliado com 1 de um total de 5 estrelas

I was sent the wrong fragrance/scent or…

I was sent the wrong fragrance/scent or it was a fake scent. I have received no response for the past 2 weeks since I emailed the customer service email that they posted in previous reviews. I would like the correct fragrance sent or a refund.

20 de junho de 2022
logotipo da CS

Resposta de CS

Hello

We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email info@mycustomscent.com so we can better assist you by replacement or return it.

My best,

Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good , jus wished they kept more of the scents I use on hand so I can get my order sooner lol , but besides that it's been great

28 de dezembro de 2021
Avaliado com 1 de um total de 5 estrelas

Smells like air freshener

Smells like air freshener. Worst purchase ever

13 de dezembro de 2021
logotipo da CS

Resposta de CS

Thank you for your time . we sorry to her that and we have customized your scent based on the ingredients that you selected , please contact back directly at info@mycustomscent.com for more help . Thank you

Avaliado com 5 de um total de 5 estrelas

This is one of my favorite scents

This is one of my favorite scents and I’m so glad I came across this site so I could get it at a reasonable cost. It’s such a good scent and I’d recommend it to anyone.

9 de dezembro de 2021
Avaliado com 1 de um total de 5 estrelas

Delivered promptly however I ordered a…

Delivered promptly however I ordered a sample of Guerlain Spirituesse Double Vanille and it was very weak and almost undetectable. Not like a Guerlain fragrance. Disappointing.

26 de outubro de 2021
logotipo da CS

Resposta de CS

Thank you for your review .. please contact us directly at info@mycustomscent.com and will resolve any issue immediately . Thank you

Avaliado com 5 de um total de 5 estrelas

10/10

I got CK defy 1 fl oz for dirt cheap sent to my house, I think it was a 7$ total. 10/10 would recommend.

21 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

I chose to create my own scent

I chose to create my own scent so I chose what elements I wanted in the perfume and the gender and they did the rest! I received a nice glass spray bottle with the perfume inside and I absolutely loved the smell. I actually tried my hand at two different perfumes but I preferred the first one I created over the second.

18 de setembro de 2021
Avaliado com 5 de um total de 5 estrelas

Petals for the Win

I really enjoyed the questionnaire! When I was done with them, they matched me with exactly what I was looking for. It pleased me to know that they gave options to try out scents before fully committing. It will be interesting trying out the petals, but nonetheless I am excited! I have been looking for a new signature scent and I hope I strike gold!

17 de setembro de 2021
Avaliado com 3 de um total de 5 estrelas

I ordered Jo Malone Lime Basil &…

I ordered Jo Malone Lime Basil & Mandarin, and it did not smell like the original cologne in Neiman Marcus. It was a fresh but totally different fragrance. I'll give it as a gift to whoever may like that smell. I also ordered Chanel Coromandel and the smell was correct! I was very happy to know that it was the right one.

19 de junho de 2021

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