mydentist Avaliações 8.114

My dentist is the Academy practice at 86 Crown st aberdeen l have been going for many years to Mr.Wallace who is an excellent Dentist but he has now left the practice l now have another Dentist at the same practice Claire Burrell she is very pleasant polite friendly and professional l appreciate the fact she assesses the problems and explains the best treatment plan for me she is also like Mr.Wallace a top notch Dentist l would highly recommend her to others.

I visited this clinic in leeds skinner RD.as a new private patient after many years without dental treatment, and I’m very impressed with the care I received. Dr. Deepti Jain took the time to show me photos of my teeth before and after treatment and clearly explained why the small corner fillings were necessary — the enamel had worn away, and she showed me exactly where.
She also completed my cleaning properly and removed all the tartar that had built up. She explained that my brushing technique was incorrect and showed me the right way to brush and floss to prevent tartar in the future. I really appreciated the clear explanations and honesty.
The dentist also listened when I mentioned the price displayed on the window was outdated and said she would get it updated. She explained why my first appointment didn’t have enough time — because I was a new patient with no records, and they didn’t know how long I would need. Today everything was done properly with the right amount of time.
Overall, I’m very satisfied with the treatment, the professionalism, and the transparency. Thank you to Dr. Jain and the dental nurse for their excellent care.

Went to my dentist Wimborne yesterday for a scale and polish. The staff were messing around instead of getting on with their work. Was kept waiting well past my appointment time. When I did eventually get in to see Kamia Anvaripour instead of getting on with my scale and polish she stuck one of her tools into the back and front of all my top teeth in fact she did it twice on the right hand side. This took at least 15 minutes. By the time she had done my gums were bleeding and very sore so much so that when she then said she’d then get on and do my scale and polish I said that she had made my gums to sore to be able to do the treatment. I came out very upset with the whole experience. My mouth was that sore that I had to go without my evening meal as I couldn’t eat it.

Poynton branch no disabled parking so parked where many spaces either side then staff member comes speeding in her mercedes and blocks my door so unable to exit. Had to then move car
causing unnecessary stress and anxiety
Selfish staff

This is a review for the private orthodontic treatment clinic upstairs.

All staff from the reception team, particularly Carly, and then all clinical staff, particularly Dr Sara Belo are simply brilliant.

The clinical care and expertise are outstanding and the customer service is top notch.

While it is commonly known that dental treatments are generally pricy anywhere, at least you can see where your money is going here and everything that follows is one great experience with amazing clinical outcomes.

Thank you for everything.

Absolutely atrocious practice in Chesterfield. Had root canal treatment in which the dentist said it had cracked (probably due to being heavy handed!) Then I got an abscess probably due to the lack of hygiene practices, and now they are on about a bridge, although he had previously mentioned an implant! Couldn’t make an appointment, and rang on lunchtime which was closed for an hour and a half, and then told I have to pay for the missed appointment! Am still waiting for my £800 back I have also paid. Avoid this money grabbing company at all costs. You’ll be worse off in more ways than one!

Disappointing Experience with Unhelpful Advice
Review: I had an unpleasant experience at mydentist. During my visit, the dentist told me that if I was in pain, I couldn’t keep coming back for treatment. This was extremely frustrating, as I expected better care and support for my dental issues. Instead of providing solutions, I felt dismissed. It’s important for a dental practice to show empathy and offer guidance for managing pain or providing appropriate treatment. I hope they improve their approach to patient care in the future.

Wellington dental practice is a bit of a joke. So I called a few days ago and asked when my next routine checkup was. It was in April they they told me. I asked if I could bring it forward due to a few concerns. I was told unfortunately my dentist is pretty busy, I the mentioned I had some soreness and wow an appointment appeared 2 days later which I booked. I then visited the sun website and noticed you offered dental plans which I think are great value for money. I signed up for plan A and read the terms and conditions beforehand and it didn’t mention anything about having to wait to use the plan and once setup I should be good to go. So I ran the dentist today and asked if I can use this plan to cover my upcoming checkup on Thursday and I was told “NO” the response was, we expect patients to be on the plan a couple of months before you can use it. I explained no where in the website or within the terms and conditions does it mention this, again she stated it’s been the same way ever since she can remember, so what you’re saying it’s the practices preference that members wait a few months before using it but it’s not a requirement and she said yes. I was told the reason they want patients to wait to use it is because some folk have had treatment and I hen cancelled it. Well I’m sorry love that’s the nature of any subscription there’s a chance anyone can and will cancel but I shouldn’t be penalised based on others behaviours. I have been a patient for a number of years. So I’ve been told I must pay for tomorrows appointment. Joke of a dentist

my dentist , outram road portsmouth, first class experience, went for a routine cleaning, dr anastasia even turned down the sonic cleaning machine pitch, so the frequency didn't kill my ears. Amy the dental nurse, really nice and calming. whole experience was perfect. im a bit of a 60 year old baby, where dentists are concerned, these are the go pair . THANKS DOCTOR AND AMY

Due to all practices taking on new patients who have only just arrived in the UK. You cannot get an emergency appointment. You won't be a priority & most of the actual dentists aren't English either so youll struggle . Used to be seen same day but now have to wait & suffer or ring 111 who are equally as useless ! Customer Service ran by AI & bots . With regards to the reply. I DID " contact the practice " directly & was told there are no more appointments. Yet from past experience when you go in on an emergency appointment the dentists is quiet - but imply they're busy

Ivr had the most fantastic experience and outcome using my dentist in Hinkley for teeth straightening.
After a lot of searching online I come across my dentist Hinckley as soon as I reached out to get information Jelena had come back to me answering all queries getting me booked in at convenient time for me as I don't live locally.

Om arrival on my first appointment/consultation Jelena explained everything so thoroughly giving me my options for clear correct and invisilign. Once my consultation and scan was done I'm no time I had come back to have my first retainer fitted with Jelena and Kirra again very informative.

After finishing my treatment I couldn't be happier with my results and the service I've received from Jelena and Kirra.
Such a friendly but professional practice.

I wish Iived closer to the practice as I would definitely have Jelena as my regular dentist.

My husband joined this dentist. Paid £355 for a filling, hygienist, X-rays and initial joining. Signed up to a £25 a month plan. I assumed this was for discount on visits.
A few weeks after the filling next to the tooth treated fell out Coincidentally !. Made appointment was quoted £1350 for a filling £350! and a crown £1000!as apparently the filling was large. Told me may need root canal treatment. When he phoned to tell me I laughed thinking he was joking. There was no way we could afford that as just paid to go on holiday. Reviewed dentist abroad where we were visiting and made appointment. He had a filling. No crown or root canal treatment needed as the tooth had already had root canal treatment which my dentist would have known. Didn’t even need an injection as the nerve was dead. This was in January his tooth was filled in Europe and his tooth has been fine. Total cost €60 Euros equivalent to approx £54. Avoid Mydentist at all costs. They are now chasing him for £50. He cancelled the monthly standing order and will not return. Currently making a complaint about this company through a complaints system

EDIT:
Dear MyDentist,
I have spoken with both my local practice and your head office, and both have told me that there is nothing they can do and that I have to wait what is now one month and twelve days before they will do anything. That is the first gap in their diary, apparently.
I have to wait because they need to take impressions to make me dentures. The dentist, on examining me, said that my tooth was "very loose" and it would have to come out at the earliest opportunity, which happens to be April 21st.
I have no idea if it's infected.
I have no idea if I have an abcess.
I have no idea if I need antibitotics.
Karen, from your member care team at head office was, at first, very kind and helpful but on my second call expressed exasperation with me because I could not communicate to her how much pain I was in. Both your head office and the practice have basically told me to shut up and wait.

111 won't help me because I have a dentist (you) so they won't extract it.
You won't help me immediately because I'm nothing more than a dreg and a serf who can't even begin to afford the elite prices you charge.
In the meantime, I am stuck in the middle, in more pain than I've ever been in my life. I am starting to wonder whether living through the next month in this much pain is worth living at all.
I have had 3 hours sleep at the most in the last 5 days.
I can't eat or drink.
I am feeling so incredibly down, depressed, hungry, tired and I've never felt this low and been in as much pain in my life.

I find it not just disgusting but disturbing that your members of staff think it's perfectly acceptable for a human being to live in this much pain for over a month, but I guess that's exactly what I deserve because I'm a dreg, and a serf, and I'm not worth your dentist's time.

This is a company that expects its patients to wait over a month to get an excruciatingly painful tooth removed.
They claim the diary is full, but if I wasn't an NHS customer (exempt), and I threw a pile of money on the table, they'd see me straight away and I would be pain-free.
But because I'm one of the dregs of society, I have to wait. Because to them, people like me are less than nothing.
There are other dental practices who treat their customers with much more respect. Please register with them and avoid these people.

Firstly, they won’t treat me as NHS patient but have capacity to see me as a private patient. Secondly after spending YEARS trying to find a dentists I was given a treatment plan amounting to thousands. Not being able to afford that straight away I have put it off until I could afford it. But now I’ve been told that because I’ve not taken up the treatment plan in 2 months (when they’ve continually harassed me to take out a credit plan to pay for despite me telling them I can’t afford a credit agreement payments) they’ve just told me their policy is to start again with another check up. I was put through to the staff member who deals with cancelling treatment plans who wouldn’t let me speak, shouted me down and was extremely short and rude to me. I am now stuck in pain, with no treatment, a condition that isn’t going to go away but that I’ve just about managed during this time and a complete distrust for this company.

Before it was my dentist o had been going to collington all my life since 16 never a prob never upset even travels all the way from Dumfries to come here I went and had crown done and death cleaning done staff told me we will only clean front then crown fell out on way home went back gave them second chance fell out again they gave me my money back and wanted to stop me going back I suffer from trauma and am not being ganged up on I paid private all during Covid when this was my dentist left with no dentist and disabled avoid

Reluctant review - I had a lot of work carried out end of 2024, 0ver £1k. Had an issue with a new filling which caused more issues than fixed, had to be removed, I was offered a refund, then advised if the problem didn't settle down would need to have a surgical extraction from another practice. I called back in Jan 2025 to get a referral for this to be done, never had a response, I didn't make an annual check up appointment afterwards as had no further problems. Roll on 2026 and an email to advise my check up was due, I called to make an appointment and asked about the credit on my account, nothing there, explained what had happened & the receptionist said she would get the practice manager to call me. Nothing to date.

Probably won't be going here again! Contacted my MP Noah Law, asked him to find me an NHS dentist anywhere in the country.......no response to date.

Terrible dentists just take your money and do nothing,.paid went in did x-ray and was out in 2 min later,.instead of sealing the tooth said go private and pay to do a root canal

I have always had a positive experience at your Malmsbury practice, but my recent visit was seriously undermined by the behavior of your new receptionist, Niki.

She spoke to me in a rude and abrupt manner, which was immediately off-putting. To make matters worse, she was openly clutching a vape device while on duty an incredibly unprofessional display. While I waited to see my dentist, I observed her speaking to colleagues in a dismissive and rude way. She also repeatedly went outside to vape, announcing it loudly to the waiting area 2–4 times, as if the rest of the practice were somehow meant to celebrate her break.

Her behavior was disruptive, unprofessional, and completely at odds with the welcoming and competent atmosphere I’ve come to expect from your practice. I sincerely hope this is a temporary lapse due to her being new, as her attitude has the potential to bring the entire environment down drastically.

I trust you will address this urgently.

David the dentist I’ve seeing and the ladies at the desk ( forgive me I’ve forgotten your names ) are all just amazing, friendly helpful and professional!

After being with the same dental practice (run by residents dentists) for 50 years, Mydentist took over.
My first visit was a combination of get him in, upsell everything, give him an unnecessary scan. I only needed the usual checkup.
My second visit never happened. Apparently I’d been ‘struck off’. As it’d been over 2 years (3 years) since my last visit.

“Don’t you inform me if I’m to be struck off”… “no, we don’t call you”… “can I be reinstated”… “yes, but you’ll be on the waiting list”… “how long”… “3 years”… “how will I know if I’m being reinstated?”… “we’ll call you” 🤷🏽‍♂️

After questioning this procedure the woman said “I’m sorry, they’re not like the customer service we use to provide”.

Another robotic national Corp replaces a local caring small family run business.

MyDentist? Pants