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Myfaretrips Avaliações 

13
•
O TrustScore é 4 de um total de 5

3,8

Agência de Passagens Aéreas
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Detalhes da empresa

  1. Agência de Passagens Aéreas

Escrito pela empresa

we turn your travel dreams into reality. As a full-service travel agency, we specialize in crafting personalized journeys for every type of traveler—whether you're planning a relaxing beach getaway, an adventure-packed expedition, a luxury honeymoon, or a corporate retreat. With a global network of trusted partners, expert travel consultants, and 24/7 support, we ensure a smooth, stress-free experience from the moment you book until you return home. Let us handle the details while you create unforgettable memories across the world."

Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(13)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Quick and easy

Everything went well and John I believe, was the one I talked to. He was very very helpful and I could cancel my flight with no problems!

25 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you so much for your kind feedback! We're glad to hear everything went smoothly and that John was able to assist you efficiently with your cancellation. We truly appreciate you taking the time to share your experience.

We look forward to helping you again in the future — whether it’s booking your next trip or answering any travel-related questions!

Avaliado com 1 de um total de 5 estrelas

Absolute scam

I booked online for a flight, they called and said the seat were not available, but they could do different seats at an upgraded price (30% extra).
I declined and asked for my money back. They said there would be a "cancellation charge from the airline" even though the flights weren't booked!
So my choice was to pay for the more expensive seats or pay money to cancel.
Absolute SCAM and should be illegal. I will be fighting to get these fees refunded.

25 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Dear Passenger,

Our team has carefully reviewed your case. In situations like this, seats are usually available at the fare you booked, but in your case, they unfortunately sold out at the last moment. As a result, our sales team offered you the next available option.

Regarding the cancellation, a fee of USD 25 per person was applied by the system. However, please be assured that the transaction has already been voided, and the refund amount will reflect back to your account shortly.

We sincerely apologize for the inconvenience caused and appreciate your understanding.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

I booked a return flight for the first time using this service and was immediately called (via WhatsApp - stange) to say my return leg “wasn’t available” — and the 'only' alternative available was several times more expensive.

When I asked for a call-back in five minutes (to rethink my plans) and was pressured with the usual “flights are selling out as we speak” line. I refused to be rushed.

By the time the operative called back, I’d already found cheaper flights elsewhere (changing the outbound date). The operative became unfriendly, curt, and insistent, expecting me to pay more via them, as he could get me "direct flights with baggage” (which is standard on that route anyway).

I obviously opted to cancel as the whole experience felt like a scam. However, I was told my card had 'already been charged' for the trip (false!) and that a refund would take a week. Before I could ask for a reference number or name, the agent hung up.

Either a scam or appalling service. Avoid at all costs.

8 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

We are truly sorry to hear about your recent experience and the frustration it has caused. Please allow us to clarify a few points:

Your booking amount was only a soft charge (pre-authorization) and was not debited from our account. This means your money is completely safe, and you can also confirm this directly with your bank.

We regret if our communication came across as pressured or unclear — that is never the experience we want our customers to have.

Our team should always provide transparent information with courtesy and patience, and we apologize if this standard was not met in your case.

Your feedback is extremely valuable to us, and we will be addressing this matter internally to ensure it does not happen again. We sincerely regret the inconvenience caused and thank you for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Nathan Anderson very helpful

Nathan Anderson very helpful

3 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you for your kind words! We're so glad to hear Nathan Anderson was very helpful. We'll be sure to share your feedback with him—it means a lot

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I booked flight from Ireland to join my brother in Philadelphia. Had this in place. Needed connecting flight from US to Caymen Islands had problems with currency exchange. Spoke with Sean who was exceptional in getting all my concerns addressed. We got disconnected twice he called me back.
Excellent phone manner, went over and beyond to assist me. Thank you Mai

2 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you for sharing your experience! We're so glad Sean was able to assist you with such care and dedication. We truly appreciate your patience, and it’s wonderful to hear that he went above and beyond to make sure everything was taken care of. We'll be sure to pass along your kind words to him. Wishing you a smooth journey to the Cayman Islands!

Avaliado com 1 de um total de 5 estrelas

Absolute bait and switch operation!

Absolute bait and switch operation!! I booked a flight several weeks ago and received confirmation thinking all was good. Then a week before my flight was set to leave I wanted to log into American Airlines and use my miles for possible upgrade. They stated I was never booked on any of the flights. I called the site’s customer service agent who stated my original flights for 452.00 were no longer available, but for 836.00 they could book my on similar flights. I cannot warn you enough to stay away from this scam!

2 de setembro de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

I completely understand your frustration, and I’m really sorry to hear about your experience. It’s unacceptable to deal with such confusion and sudden price hikes, especially after receiving a booking confirmation. Unfortunately, this type of situation can sometimes happen due to system errors, but it’s still a terrible experience. I hope you were able to find a resolution, and I completely agree—it's important for travellers to be cautious when booking flights. I’ll definitely be reconsidering my options after hearing about your experience. Thanks for sharing!"

Avaliado com 5 de um total de 5 estrelas

Nathan Anderson

Nathan Anderson, provided the best customer service, when I panicked with unexpected changes he was so calm and professional. Very good service and much appreciated

31 de agosto de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you so much for your kind words! I'm really glad to hear that Nathan Anderson was able to assist you effectively and calmly during a stressful time. It's great to know that his professionalism made a difference. We truly appreciate your feedback and are happy we could provide the support you needed!"

Avaliado com 4 de um total de 5 estrelas

Flight to Cleveland

Informative

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you so much for your kind feedback! I’m glad you found the information helpful. Your support motivates me to keep sharing valuable insights.

Avaliado com 5 de um total de 5 estrelas

Very thorough

Very thorough . Checked many options to meet my needs.

13 de agosto de 2025
Avaliação não solicitada
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Resposta da Myfaretrips

Thank you for your wonderful feedback! I’m glad I could explore different options and find the best fit for your needs. Your satisfaction is my top priority

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