myhomehelper Avaliações 

32
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First class service from the company, speedy delivery in the first instance, nothing too much trouble. Brilliant system, i could keep my dad up to date on all his appointments. Best thing was when... Ver mais

Avaliado com 5 de um total de 5 estrelas

Kevin and Myhomehelper were incredibly helpful with queries I had at the outset. The system has changed the lives of my mum, my sister and I! We can have videocalls which are fabulous as mums hearing... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is a fantastic device for anyone who has an elderly family member, elderly friend friend or just someone who is not technically literate. It allows a user to 'drop in' and have a video call with... Ver mais

Avaliado com 2 de um total de 5 estrelas

Ok device. But needed help with set up .. emailed several times and used online forum - nothing. Contacted about change of bank details - nothing. Customer service is pretty much none existent.

A empresa respondeu

Detalhes da empresa

  1. Serviços de cuidados para idosos
  2. também em
  3. Serviço de informática

Escrito pela empresa

myHomeHelper is a tablet computer designed to assist people with memory issues or difficulties with modern technology. It helps users live more independently by providing features like auto-answer video calling, reminders, news headlines, and more. The tablet runs without any interaction from the user and can be controlled remotely by family members or caregivers through a secure web control panel. This allows them to customize the content displayed on the tablet, such as calendar events, photos, and reminders, without requiring any interaction from the user. It's a great tool for reducing anxiety, isolation, and providing peace of mind for both users and their loved ones.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(32)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect for dementia

My mother in law was diagnosed with dementia and eventually had to go in a care home. She lived in the Uk we live in the states. We had always skyped with her once a week but she couldn’t figue out how to use her tablet anymore. I researched my home helper and found it perfect for her . We controlled the tablet from the US. All she had to do was be infront of it ( care home helped with that) we could leave her little messages and reminders and upload photos old and new to stimulate her memory. I highly recommend this . The company has a great response to any questions or technical difficulties. My mother in law just recently passed and i plan to give the tablet away to another family.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A brilliant video calling and text communication tablet

MyHomeHelper has been brilliant in helping me and other family members keep in touch with my mum who is in (roughly) the middle stages of dementia.

The video calling feature is superb, allowing me to video call her without her having to press any answer buttons. She enjoys seeing the family photographs we’ve uploaded appear on the screen, and we can send reassuring messages or remind her of what’s happening that day.

Kevin, who developed the tablet, has been massively helpful whenever I’ve had a question and when a change of router in the house caused a temporary problem.

A friend who had used HomeHelper with her dad recommended it to us and we’re so glad she did. I’d recommend giving it a go if a loved one has dementia and you live remotely from them.

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful support for me and my dad

This tablet has helped my to care for my dad (who has Alzheimer's) from a distance. The daily diary means he can see what's happening, and so can his carers.
The video call is brilliant - he doesn't need to answer so I can get straight through to him.

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mum has dementia/alzheimers

Mum has dementia/alzheimers, I wanted the home helper as a way of improving our communication as I live a distance away, I didn't realise that it would save mums life!! Mum had a fall and lay on the floor overnight. Unable to reach her via the telephone I used the video call, immediately realising something was wrong. The tv was not on!! Although unable to see Mum I could hear her and most importantly she could hear me. I called an ambulance and was able to continue reassuring mum until help arrived. With out the home helper I may have continued to think mum is in the garden and not got the help she desperately needed. I've also been able since this incident to talk to various professionals visiting mum whilst I'm at work. If you are considering this kit, just buy one. It could be the best purchase you make!!

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Myhomehelper is a great piece of technology

Myhomehelper is a great piece of technology. We purchased for my Dad as he was unable to operate PC computer webcam & didn’t have a smart phone. The tablet supplied allowed us to remotely add photos, set up reminders and leave messages as well as video calls. This was really helpful as I was living outside UK. Lovely to be able to see him face to face and vice versa.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MyHomehelper is a godsend for people with dementia and their families

My Homehelper was a Godsend for me living in the UK and my mother with dementia living abroad. I got the Homehelper about 10 years ago when my mother was still living independently and in the early stages of dementia. It was brilliant for keeping in touch, checking on my mom, helping to remind her of important appointments and send reassuring messages and greetings, and also for problem-solving using the video call feature where she could show me things that were confusing her, like official letters. It was also great for orienting her to the time and date and giving her news updates, and the photo feature was excellent for keeping her up to date with the family. My mother's dementia progressed and she eventually went into a care home with her Homehelper, so we could still keep in touch by video call. She often said that it was the best thing ever, and she loved to see the photographs coming up, and various reminders that helped to reassure her and reduce her anxiety. I also found the very responsive support I got from MyHomehelper extremely helpful. If on the rare occasion I encountered any issues, things were very quickly resolved. I cannot recommend this product highly enough.

9 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Remotely managed reminders, diary, comms & more to help link families to ease dementia struggles

I am so glad that I came across MyHomeHelper back in 2022 when we were early on with my Dad's dementia journey (Alzheimer's disease).
I was looking for something I could send text messages to as my Dad was no longer able to cope with that function on his phone. MyHomeHelper went so beyond that - with the remote management being the key. I could make sure all his appointments, including family visits, were in the diary - that had a weekly and 'what is happening today?' view. I could add reminders, photos to trigger memories and even include a news feed (in his case UK Sport) to keep him informed.
I was never able to use the auto-answer video calling, but can see that being incredibly helpful to keep families connected with the need for the user to deal with 'pressing a button / icon'.
It was really useful to customise and turn off functionality that my Dad could no longer cope with as his condition worsened.
Kevin has been wonderful in providing support when the original unit developed a fault and when my Dad passed away.
I have given talks as a dementia carer and have always included a mention of MyHomeHelper - something I would thoroughly recommend to anyone doing their best to help a relative through their dementia journey.

19 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic tablet with lots of helpful features!

We've only been using this tablet for 2 months but already it's made a massive difference to our lovely mam's day to day life. It is taking away such a lot of her anxiety because we have running reminders letting her know what is happening next in the day - so we are using it like an electronic whiteboard. We can change the message on our phones or laptops and it updates within a minute on the screen next to her - with photos of us showing. If she leaves the phone off the hook we can video call her on auto answer. There are SO many helpful features on this brilliant tablet that we can't use because mam's memory loss is so profound, but as she can still read it is reassuring her constantly and has taken a lot of anxiety away for us too... Hugely recommend as a brilliant communication tool!! So well thought through - thank you for creating this!!

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An invaluable device

Myhomehelper has been an invaluable device to keep in touch with and visualise my mother who has dementia. It has given the family great reassurance and peace of mind and is easy to use.
My mother engaged with the visual news items that we had popping up every 10 minutes and loved to see us on video calls. Mum has now moved into a care home.
Communication with Kevin was excellent and any problems we had were sorted out promptly. I wouldn’t hesitate to recommend myhomehelper as a valuable aid for dementia sufferers and their families.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Keeping in touch with my dad - We bought Myhomehelper fo when…

We bought Myhomehelper for my dad when he was first diagnosed with dementia. He was also partially sighted so at first we used it for the clock facility and the reminders to take his tablets.

When he went into a carehome the video function was invaluable. You just call and it automatically answers so it meant dad didn’t get frustrated trying to find an icon on a screen. Being able to video call dad meant all the family could keep in touch. My sister who lives in Greece would contact him most evenings so he could see and hear her regularly, that wouldn’t have happened if we’d relied on his iPad.

Kevin was very helpful when I was setting up Myhomehelper. Myhomehelper was a lifesaver for our family and for a small monthly fee it provided a connection to my dad that otherwise wouldn’t have been possible.

I would definitely recommend it to others.

6 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant innovation

This is such a wonderful, helpful resource. My Mum has dementia and she found the reminders so helpful. The photo gallery displays images beautifully. The best aspect by far was the video calling. Mum was never good with tech so the ability for me to just call her and chat without her needing to do anything or understand how it worked was worth every penny. It was so good for her to be able to see me when I was unable to visit. I cannot rate this service highly enough. Kevin is very helpful and getting set up couldn’t have been easier. Have raved about it to Social Workers and the local dementia co-ordinator who all thought it was a brilliant idea.

28 de janeiro de 2025
Avaliação não solicitada

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