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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I was hesitant from reading reviews from other people, but the teapot and tea cup I received are exactly as pictured and very nice. Minus one star because the packaging, while very secure, was extreme... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a small canvas picture for a bit of decoration. The product was priced well enough, and I had zero problems with the ordering and shipment process, with my order arriving after a bit over... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos

Escrito pela empresa

My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

318 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

thoroughly disappointed.

i’m only giving it a two cause the hand fan was what i expected but the hoodie was meant to be a 4XL and is more like a 1XL and the colour are completely different there light pastel pink tones on the photo and it’s come and it’s almost neon with green which is depicted in the photos , feels cheap too

9 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Items missing

Most of my order was missing from the parcel. The company refunded me for this after picking up my review here.

13 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not worth it

I ordered some clothes, as gifts for my friends. They all arrived a size bigger. When I got in touch with their customer service department they wrote "We usually send one size larger because, being Asian sizes, they tend to run smaller than usual." That information wasn't on their website when I purchased the items or as I write this review. I actually took the time to look at the measurements of the clothes and I ordered the correct sizes, so they caused more harm than good.
They offered to exchange the items of course, but I had to wait double the time to get what I ordered.
Also two of the parcels that they sent were delivered at the wrong address. I understand that this is the shipping company's responsibility, but the labels on the parcels were barely visible, as if they had been printed on a printer running low on ink.
The clothes were alright, but nothing special, I was able to find similar designs at other webpages, much cheaper. Like others have said, they were all shipped from China.
Overall, I wouldn't recommend them.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product but it did take a while…

Great product but it did take a while to arrive. I hadn’t checked delivery times properly so it was a surprise to me but it was on me because the information was there, I just hadn’t read it. Super cute chopsticks were just a bit of a late present!

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not from Japan

Items here are marketed as from Japan with good quality - package came from China and items can be found on Taobao at 1/15 the price. Please stay clear.

Edit since business claims they do not know me:

I bought a set of sake cups from here for christmas gift. I paid close to $60 for it. The christmas gift exchange budget was $50.

My recipient received a parcel from China (not Japan) and decided to check taobao for its value, found its sold there for $5. Very embarassing.

I did file a complain and get a refund by destroying the item. However, the fact stands that the items are not ‘quality from Japan’ as the website brands it to be… and I feel prospective customers should know. I wish I knew when I was about to purchase my gift from here - I checked Trustpilot before my purchase and found only good reviews about this website and hence proceeded with my purchase. Turns out bad reviews are flagged as defamatory by the business.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Myjapanesehome

Resposta de Myjapanesehome

Thank you for writing your review on My Japanese Home.

Thank you for clarifying your review and sharing your purchase experience. We denounce reviews where people only seek to discredit our company without mentioning their own purchase experience, as we have received reviews that were intentional and false with the sole purpose of damaging MJH's reputation.

Normally, in reviews, people indicate what they purchased and their buying experience.

We regret that the product quality was not to your liking. We have sold hundreds of these sake sets, and customers have been satisfied.

To clarify this review and help future customers, the set you purchased costs 60 Singapore dollars, which is equivalent to 45 US dollars and 34 British pounds.

We have products from many different suppliers in Asia because we offer 2,600 different products.

This set isn't made in Japan, but it certainly doesn't cost $5 on Taobao, and if it does, shipping costs will be high, assuming you even receive the order and don't lose your money.

In short, you purchased a product you didn't want, and you received a full refund without any problems.

We are an honest company and always resolve any customer dissatisfaction.

We are unaware of the products sold by other online stores of dubious reputation, and we wish you luck with your future purchases.

Thank you for clarifying your review, but we would appreciate it if you only mentioned your complaint regarding the sake set you purchased and not generalized about all the products in our store.

Sincerely, Ewan, Customer Service Department

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect! The communication was flawless, delivery as expected and even arrived earlier than expected, the product was beautiful and in perfect condition, and precisely as advertised on the website. Even follow up communication after receiving the gift was flawless! Thank you!

28 de dezembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Exactly as described and substantial product

The product was exactly like the picture and well packaged. The only reason for the 4 star is that there could be better information regarding delivery times. This was for a present for someone who lives at a distance and I used the tracker but it did seem to be delayed on the updates. This did cause concern but when it arrived we were very happy with the items. It is going to make a lovely present

28 de novembro de 2025
Avaliação não solicitada

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