My Mate John's Furniture Warehouse Avaliações 

266
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good quality furniture great service quick delivery. Only complaint too much packaging had to take it all to the dump.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have made two recent purchases at My Mate John and I usually buy most of my furniture there. Recently I’ve bought two sofas and a tub armchair. These are good quality at a very reasonable price. I u... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

from start to finish, the experience was great. we moved to the area without much furniture so we bought online and hoped for the best. As soon as we walked in the door to do our collection, the team... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased online and my order was ready for pickup very soon after. I always have fantastic service by staff when I go instore, from the retail staff to the guy who helped load my car. I’m so disappoi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Camas
  3. Loja de Móveis para Quartos
  4. Loja de móveis para sala de estar

Escrito pela empresa

John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

266 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(266)

120 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly service

Friendly service
Got help loading the dresser into my truck
Really nice product. Was packed very securely so no damage done.

12 de julho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thank you Don for your review. We're pleased to hear you had a positive experience and that your dresser arrived home safely. We appreciate your support and hope we can help you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

7 de julho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Lara, thank you for your feedback! We're delighted to hear you had a great experience with our team :)

Avaliado com 5 de um total de 5 estrelas

Very happy with our purchase

Very happy with our purchase, the woman who served me was so genuinely helpful and knowledgable and the mattresses are incredibly comfortable. Delivery team went out of their way to help as well. Thank you

3 de julho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks S B for taking the time to post a review. We're so pleased to hear you're happy with your purchase and had such a positive experience with our team. Enjoy your new mattresses!

Avaliado com 5 de um total de 5 estrelas

Easy purchase

Easy purchase, delivery when I wanted it, no issues at all. Excellent, will use My Mate John again!

16 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Michelle, thank you for your review. We're so pleased to hear everything went smoothly with your purchase. We really appreciate your support and look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great service good communication

Great service good communication. Excellent products.

21 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thank you Rose for your review and support. We're delighted to hear you had a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Fanatastic service

Fanatastic service. Great product.

3 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks Dean for taking the time to post a review. We really appreciate your support, and every review helps us continue to grow and improve.

Avaliado com 5 de um total de 5 estrelas

It was a simple process to buy online

It was a simple process to buy online. Absolutely straight forward, with no hitches, glitchs or whatnot.
The price was good, but I'll reserve my overall experience when it arrives. I was kept informed of the delivery details, and when it was scheduled to arrive. We are 200km up the road from Invercargill.

Arrived as stated, well wrapped. The delivery staff were great as well. Where we leave is narrow and cramped in places, but it was brought in with no issues. (I am unsure if they are staff of the store or cotracted employees of a delivery company). Either way, they did a fantastic job.

And to the final comment. It's unwapped, in place and now sat upon. It is comfy, I like the high and wide arms and the depth of the sofa. It gives off a warm and cozy feeling, and good for those cold winter nights. 10 out of 10, or in ther case, 5 stars.

5 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi CL, thank you for the fantastic review and for taking the time to share your experience. We're delighted to hear everything went smoothly, from placing your order through to delivery. We do use a third-party delivery company, so we're pleased to hear they did such a great job. Enjoy your new sofa and thank you for your support! :)

Avaliado com 5 de um total de 5 estrelas

Awesome service

Quick and easy. Lovely people to deal with.

5 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks Nik. We're glad your purchase experience was easy as. We appreciate your support and look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Purchased online and my order was ready…

Purchased online and my order was ready for pickup very soon after. I always have fantastic service by staff when I go instore, from the retail staff to the guy who helped load my car. I’m so disappointed that the range that I’ve been buying is not being manufactured anymore so fingers crossed I can get the last piece I need before you sell out

4 de junho de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Sonya, thank you for your review and continued support. We're sorry to see that range coming to an end as well, and we hope you're able to grab the final pieces you need before it's gone. Thanks again for choosing us.

Avaliado com 5 de um total de 5 estrelas

Easy and fast for both the online…

Easy and fast for both the online ordering and the pick up, which was available almost immediately. Very happy with our purchase.

22 de maio de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks for the review Jo! We’re delighted to hear everything was ready when you needed it and that you’re happy with your purchase. Thanks for choosing us!

Avaliado com 5 de um total de 5 estrelas

Great StoreEasy to shop got great bargains

Easy to shop got great bargains,
Friendly helpful staff.
Fast delivery.

22 de maio de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Tracey, we're pleased to hear you had a great experience shopping with us. We really appreciate your support and hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Just what I wanted Delivered next day…

Just what I wanted Delivered next day unpacked and packing taken away Perfect

19 de maio de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks Linda for your feedback! Sounds like everything came together exactly as it should: quick, easy, and hassle-free. Enjoy your new purchase!

Avaliado com 3 de um total de 5 estrelas

Was just gutted that I’d been told that…

Was gutted that I’d been told that free shipping was available on all purchases but when I went to buy on line it wasn’t. Not sure why this has changed.

Edit: thanks for explaining why this has changed - regardless of the discount on drawers the extra $99 for transport locally is in my view still a bit high.

16 de maio de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Suzanne,
Thanks for taking the time to write your review. We did run a Free Shipping Promotion (on all products except 75% off clearance items) for approximately 6 months.
Unfortunately, we recently had to review our free shipping policy due to the massive increase in cost put on us by the shipping companies (in response to the ongoing fuel crisis).
Sadly, that Free Shipping Promotion ended on the 29th of April, although we do still offer Free Shipping on purchases of $799 and over but have introduced a flat rate of $99 shipping on items that fall under the $799 threshold (rural surcharges may still apply).
You made your purchase online on the 8th of May during our Mother’s Day Sale. Luckily, under that promotion, you were able to purchase the Tallboy at 75% off, which is an amazing bargain.
We trust everything is ok with the Tallboy you ordered, and we hope you have a great day.

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, friendly staff

5 de maio de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi H, thanks for taking the time and write us feedback, we're glad we hit the mark :)

Avaliado com 5 de um total de 5 estrelas

5 stars and will definitely order again 👌

I had to do 2 seperate orders online which was great, the thing that got me was that a guy who worked in the warehouse rang me to confirm that I indeed made a purchase of 2 identical items and that it wasn’t a mistake during the online ordering. That’s a 5star review for me because it could’ve easily have been a mistake but it wasn’t in this case. The delivery was also top notch.

28 de abril de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks so much Damelza for the thoughtful feedback! That extra check is exactly the kind of detail we believe makes a difference, so it’s great to hear it stood out to you. We really appreciate your support and look forward to helping you again next time.

Avaliado com 5 de um total de 5 estrelas

Service

Service. Answered questions I had
. Very helpful.

28 de abril de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Shirley, we appreciate your feedback, great to know you felt supported and got the answers you needed. Thanks for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

It was so nice to be able to call the…

It was so nice to be able to call the store to add 2 more chairs to my order and be served by such a polite and friendly person.

27 de abril de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Thanks Sandy, we really appreciate you taking the time to share this. It’s great to hear the team made things easy and pleasant when updating your order, that’s exactly how it should be.

Avaliado com 5 de um total de 5 estrelas

The chair was an awesome deal and the…

The chair was an awesome deal and the guys delivering it were very polite and helpful as well. Thoroughly recommend My Mate John’s Furniture Warehouse.

27 de abril de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Lyla, we’re really pleased everything came together so well and truly appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

excellent

excellent, service prompt delivery, definitely shop there again, thank you very much, top notch.!!

19 de abril de 2026
logotipo da My Mate John's Furniture Warehouse

Resposta da My Mate John's Furniture Warehouse

Hi Gail, thank you for taking the time to write us your feedback! We’re delighted everything hit the mark and look forward to helping you again.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais