Banner for MyNextMattress.co.uk

MyNextMattress.co.uk Avaliações 

6.011
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was trying to place an order for a new mattress but having great difficulty in getting a discount code to work in conjunction with a Saturday delivery. I emailed customer service and Simon replied v... Ver mais

Avaliado com 5 de um total de 5 estrelas

The two guys that delivered the mattress were extremely polite, took there shoes off without asking !! Rare !! Gave great advice about the mattress, removed my old mattress, all done very swiftly !! G... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wonderful service,from easy ordering to great delivery. Due to a mistake about the taking away of the packing we were refunded straight away just lovely to deal with, will definitely use again

Avaliado com 5 de um total de 5 estrelas

This company provide excellent communication and customer service. We had a problem with our mattress and they sorted it out and kept us informed. Delivery today by the most polite and helpful driver.... Ver mais


Detalhes da empresa

  1. Loja de colchões
  2. também em
  3. Loja de Camas
  4. Loja de Móveis para Quartos
  5. Loja de Roupas de Cama

Sobre MyNextMattress.co.uk

Escrito pela empresa

Online since 2005, we’ve built years of experience in the bedding industry and, trusted by thousands of customers across the country, have earned a reputation as one of the UK's most reliable online mattress retailers.

We offer expert guidance, exceptional quality, and outstanding value, with a carefully selected range that includes memory foam, pocket-sprung, orthopaedic, and hybrid mattresses, as well as divan beds, bed frames, and bedroom essentials.

Buying mattresses and beds at MyNextMattress is safe, convenient, and hassle-free. We provide:

Secure Online Shopping
We use secure SSL payment systems and trusted gateways, ensuring your personal details are protected every step of the way.

Customer Service by Trusted Experts
Our team of mattress specialists is on hand to guide you to the right choice. Contact us online or by phone on 0116 274 75 45.

Leading Brands at Best Prices
We are official partners and retailers of top mattress and bed brands, including Hypnos, Vispring, Sealy, and more. This ensures you receive premium sleep solutions at competitive prices, complete with official manufacturer warranties. Looking for award-winning mattresses? You’ll find them at MyNextMattress.

Fast & Reliable Delivery
We offer next-day UK delivery on selected products, with flexible options including weekend and free two-person service. Your mattress will be delivered to the room of your choice, unpacked, and tracked online for convenience.

Sleep Trial
Enjoy a risk-free sleep trial on all our mattresses and beds. If you’re not completely satisfied, you can swap your mattress for any other mattress on our website.

Price Match Guarantee
We promise the best prices on all our products. If you find the same item cheaper elsewhere, we’ll match the price so you never overpay.


View Our Mattress Range
View Our Top Brands
View Our Hypnos Mattress Range
View Our Vispring Mattress Range
Sleep Trial Information

Sleep Trial

Escrito pela empresa

Try in the comfort of your own home!
Our mattress Sleep Trial gives you the time to try your new mattress in the comfort of your own home before deciding to keep it or swap for another mattress! Simply purchase a mattress protector at the time of ordering your mattress - which we often give as a free gift - and you'll have at least 60 nights to try the mattress. Some brands, like Emma, Simba, Nectar and Origin, all carry longer trial periods!

Our Price Promise!

We'll always be the best price.

In the unlikely event that you find a price better than ours, worry not - we will beat it!

If you find a price better than ours, we will beat it by £5. This promise extends from pre-ordering right up to signing for your delivery!

We spend a great deal of time and effort watching our competitors prices and pride ourselves on being the most competitive online.

Therefore, if you don’t have the time to hunt around for the best price, order with us and we will honour our price match promise until you have taken delivery of your new bed or mattress. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!

Informações de contato

Promotion box for MyNextMattress.co.uk

Mattress Sale Now On!

Additional discounts and free gifts! Ends soon!

4,7

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(6.011)

381 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy from start to finish…

What I liked about MyNextMattress is how easy it was to navigate their website and choose my delivery day. I was able to track my delivery and the driver was polite and brought the exceedingly heavy mattress into the living room for me. An easy transaction from start to finish.

1 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

From start to finish service was excellent.

From start to finish, I could not have expected a better service from MyNextMattress. Ordering was easy with selection of delivery date. Communication was excellent. A few days before delivery I recieved confirmation of delivery date and a 2 hour window (7-9a.m.). On the day I received a text message when the delivery team were 35 mins out and they arrived 5 mins early. On arrival the team were very polite and considerate, and did all that I expected. Highly recommended

1 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Really rubbish returns process

Really rubbish returns process. Costs lots of money to send back and you can only exchange if it isn’t right rather than refund. Seems ridiculous that you can’t unroll it to test it, had to fight for the refund minus the large return fee.

11 de junho de 2026
logotipo da MyNextMattress.co.uk

Resposta da MyNextMattress.co.uk

Georgina,
This review is not quite the full picture. Because you did not purchase a mattress protector, you did not qualify for the sleep trial. However, we offered to bend the rules for you and asked you to use a protector asap, which you decided not to do.
As the mattress was opened, we could not take it back into stock. Your refund was processed the same day the couriers returned the mattress to us.
Our sleep trial terms are very clear, as are the other policies. We are sorry you're unhappy, but this is not something we feel is our fault.
MNM

Avaliado com 3 de um total de 5 estrelas

Ordered for next day

Ordered for next day - didnt turn up.
Then was told would arrive Tuesday - - checked status said it was still in the warehouse.
Called up the company and they said we will get next day for Wednesday, then 4am Wednesday get a text saying it will be Thursday.... if your in a rush for a mattress - cant reccomend.

21 de agosto de 2026
logotipo da MyNextMattress.co.uk

Resposta da MyNextMattress.co.uk

We're sorry about this, Henry.
This was our error; no excuses. We've resolved the issue so it cannot happen again, but we are very sorry for the inconvenience this caused you.

Avaliado com 5 de um total de 5 estrelas

MyNextMattress Heaven.

The shire bed company mattresses we purchased from MyNextMattress are absolutely fantastic and so comfortable, we just don’t want to get out of bed on a morning now. We bought 2 x singles to replace our ancient super kingsize mattress which felt like you were sleeping on a pile of bricks, but now the 2 new medium singles with the super kingsize topper on its just like sleeping on a cloud in the sky. Wonderful!

20 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant company.

Brilliant company.
Excellent customer service. Good vale for money. I made a mistake and ordered the wrong size mattress. They replaced the mattress with the correct size with no quibbles despite the error being mine and the mattress having been unpacked. Delivery times were really quick. I liked that I could phone and ask questions to a real human being who knew what he was talking about. I definitely recommend and will use again

17 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent communication and we were…

Excellent communication and we were kept up to date with estimated time of delivery. Fom unboxing and fitting the mattress and taking our old one away it was all done in 10 mins Well worth the reasonable cost .Perfect service.
However we did not see the instruction leaflet until this morning..it was placed on a set of drawers at the end of the room. It would have beneficial if it had been placed on the bed or communicated with us . Otherwise I would highly recomend MyNExtMatress

21 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Second time around

I found the mattress I was looking for at a good price & could choose a delivery date to suit me. I last bought from mynextmattress 14 years ago so was delighted to choose them again.

16 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Ordered a king-size mattress and a…

Ordered a king-size mattress and a double turned up and totally the wrong make as well, they couldn't get a new one delivered in a timely manner so ended up with sending it back which was also a hassle.
I would never use this company again so we ended up buying one from somewhere else, j

16 de agosto de 2026
logotipo da MyNextMattress.co.uk

Resposta da MyNextMattress.co.uk

We apologise for this, David.
This was human error. Our warehouse team made a mistake and sent the wrong item. We apologise sincerely.
MNM

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with, kept up to date regarding delivery and when my free pillows didn’t arrive with the mattress my email was promptly replied to. My pillows arrived via post within a couple of days. Our mattress is really comfortable and a great price too. The delivery guys gave me an hours notice regarding delivery and put the mattress on the bed and took the old one away. 10/10 Thanks

7 de julho de 2026
Avaliado com 3 de um total de 5 estrelas

The mattress was left outside

The mattress was left outside, even though I said not to!
This was an extremely heavy king size mattress recommended to be handled by Two men! Luckily, I caught the delivery man going in his van & I politely asked if he could just take it inside the house for me, which he did. If he didn't help me then I would had to wait days for someone to help me take the mattress inside as I couldn't even move it by myself!

4 de junho de 2026
logotipo da MyNextMattress.co.uk

Resposta da MyNextMattress.co.uk

We apologise, Pailin.
We have had some instances of this problem of late, and we are now in the process of changing courier to resolve this problem.
MNM

Avaliado com 5 de um total de 5 estrelas

The quality of the mattress is amazing…

The quality of the mattress is amazing for the price I paid, It was easy to pick a day for delivery, all went smooth, & Ive had an amazing sleep since I got into bed with my new mattress. Only had it a few days but the difference in my back aches is already noticable.

14 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a new mattress and the whole…

I ordered a new mattress and the whole process was seamless from start to finish. Delivery arrived on time, the packaging was secure, and the team placed the mattress in the room of my choice. They also removed my old mattress, which made everything effortless. Overall, a smooth and stress‑free experience. I’d happily recommend this company to family and friends.

2 de julho de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais