My Organic Formula Avaliações 661

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Ver mais

Avaliado com 5 de um total de 5 estrelas

The formula was amazing during such a dynamic and stressful time with my little one. Knowing that he was getting such great, dependable nutrition gave me peace of mind. The subscription option also en... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience ordering from My Organic Formula! The process was very easy and the delivery to Canada was incredibly fast — less than 4 days. My baby is taking the formula very well. Customer servic... Ver mais

Detalhes da empresa

  1. Loja para Bebês

Escrito pela empresa

MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

661 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

On time prompt service

Prompt update about the confirmation and ETA within 24 hours of the order placement. Packaged well and shipped on time and no duties on delivery (via UPS to Canada). The product was in great shape and a year short of it's expiry date.

3 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent product and customer service

I ordered the goat formula to supplement breastfeeding. And my LO has been doing well.

The original shipment missed one can of the order. After connecting with them, they immediately not only provided the can but provided some extra items in good faith. Very happy with their customer service as well as the product.

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, well packaged and quick responses from customer service!

12 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Absolutely love the variety of formulas…

Absolutely love the variety of formulas provided, as well as the test they give you to determine which formula is best for your baby. My little one is allergic to regular formulas, even the hypoallergenic ones. We tried the goats milk formula HIPP provided and it is fantastic. My baby had no allergic reaction to it and we don't have to worry about any unsafe ingredients used.
I also live in Canada, and I received my order in 3 days. I was extremely surprised with how fast shipping from HIPP is.
Absolutely A+. Absolutely love this product and will be continuing to purchase from them!

12 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Fast shipping

Happy with the formula for my baby with sensitivities. Also very impressed with how quick the shipment came, as I live in western Canada.

15 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service!

We received our overseas shipment of Kendamil Goat Formula and noted 6 of 12 cans had dents in the them. We did not want to feed our newborn with potentially unsafe formula so we reach out to customer service.

The team at Organic Formula was very responsive and understanding, overall provided excellent customer service. They agreed to resend new cans to replace the dented cans we received. Not only did we receive the new (un-dented) cans within short-order, we also received a little gift from the team for the inconvenience caused. My wife and I appreciate the team at Organic Formula, especially Priscila to whom I was corresponding with. Thank you!

15 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Order

Order completely damaged when arrived however made it right

7 de janeiro de 2025
logotipo da My Organic Formula

Resposta da My Organic Formula

Hi Samantha,

Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We have already replied to your message and we apologize if you haven't seen our response.

If you haven't received our reply or if there’s anything else we can do to assist, please don't hesitate to reach out to us directly. We are here to help and want to ensure your satisfaction.

Thank you for your patience, and we look forward to hearing from you soon.

Warm regards,
My Organic Formula Team

Avaliado com 5 de um total de 5 estrelas

My experience has been amazing!

My experience with My Organic Formula has been alot more convenient and easy than I had expected it would be!
We are using the HIPP goats milk formula, my baby wasn't keeping much of her food down and she was always in pain when we were buying what was on shelves in our city. (We don't have goats milk formula here) We have noticed a huge change in her! She's a much happier baby! 5 stars!!

10 de dezembro de 2024
Avaliado com 2 de um total de 5 estrelas

Cans arrived dented

6 de janeiro de 2025
logotipo da My Organic Formula

Resposta da My Organic Formula

Hi Elizabeth,

Thank you for sharing your feedback, and we sincerely apologize for the condition in which your cans arrived. We completely understand how frustrating this can be, and we want to make things right.

Please rest assured that we take your concern seriously. Our team will be reaching out to you directly to resolve this matter and ensure that your experience is addressed promptly.

Thank you for your understanding, and we appreciate your patience as we work to resolve this.

Kind regards,
My Organic Formula Team

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