My pace was excellent for me, I've been waiting been for years to have a formal diagnosis and finally decided to go private. I was recommended My pace. the process was seamless, I had my appointment a... Ver mais
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Veja o que dizem as avaliações
Had an assessment with Dr. Haider. She listened closely to what I was saying and empathised with me when I was describing the difficulties I had experienced in my life. Being diagnosed in my 30's was... Ver mais
Rogin, who assessed me, was not only both kind and warm, but moreover highly professional. I felt that I was in very capable hands. She was clearly very experienced, and because of this, I felt at eas... Ver mais
A empresa respondeu
Adam Fletcher made the process smooth and stress free. Adam Fletcher made me feel comfortable from the very beginning and that’s extremely important to me. If I don’t feel at ease, I find it ha... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre MyPace
Escrito pela empresa
Helpful Links
Our website ADHD Meet the team FAQs Contact us
Welcome to our profile page
Our mission is to connect you with online specialists, wherever you are, whenever you need it
We aim to empower you to navigate your mental health journey at their your pace, fostering confidence and preserving dignity along the way.
Our team is dedicated to making a positive difference in the lives of those seeking assistance, and we would be privileged to accompany you on your healthcare journey.
We would love to hear from you so that we may understand how our patients are feeling about our service.
We aim to respond to all reviews as soon as possible!
Warm Regards,
MyPace Support Team
Informações de contato
Reino Unido
- 01332416486
- support@mypaceuk.com
- mypaceuk.com
Respondeu a 50% das avaliações negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Horrific Service
Horrific Service. Doctor frequently yawned in my assessment and it has been 4 weeks since my meeting and I still have not received my report despite being promised it by 2 separate dates.
Do not use this service!

Resposta da MyPace
Met with good practitioner.
My particular therapist from this time and last was incredibly helpful and understanding which is why I have remained with MyPace. The cost of the 6 month reviews are very difficult tho as long term this is expensive and becoming unmanageable so I'll likely have to leave soon and I am unsure how this will affect me and my shared care.

Resposta da MyPace
Superb service
Superb service, very happy with receiving my diagnosis after having to wait 2+ years on the NHS and getting a bit fed up.
Pending shared agreement, quality of life feeling greatly improved since starting this journey with MyPace.

Resposta da MyPace
Expert diagnostic review by a consultant
The experience regarding the clinical diagnosis that I received, and how the process was facilitated, was done in such a diligent and professional manner that I would recommend Mypace to anyone that is of need of a consultation.

Resposta da MyPace
Poor communication, wrong advice
Asked for advice re appointment type, booked and paid for it, but the consultant said the wrong appointment type had been booked. He advised Mypace would be in touch to rebook but I’ve heard nothing and had no response to my phone calls and emails. No refund either.

Resposta da MyPace

Resposta da MyPace
Great!
MyPace was great. I have been looking around for a long time for a private company to get an ADHD assessment.
I contacted their number to get some more information and spoke with Rosie. She was fantastic. She talked through everything with me and sent a follow up email with all of the information as well. She wasn’t pushy either, explained to book if I want and when I am ready, no pressure but informative about the process. This made me feel very comfortable going forward.
I booked online which was easy enough. If you are going an assessment please bear in mind that there are forms to fill in beforehand. I was lucky and I was in focus mode when I booked so I managed to get them done and had already pre arranged for someone else to fill in the one for someone who knows you. This needs to be done at least 24 hours before. So you can see appointments within a few days but make sure you can get them done otherwise they can’t do the appointment. I’m not sure what the process is there as I did them but I was warned of this.
Once you’ve booked you get an email explaining how it will work and then a link to all the questionnaires to fill in. These are all online.
On the day about half an hour before you also get another email with the link to join the video call. There are a few connection tests to do beforehand so make sure you join a bit earlier than your time.
My assessment was also very good. I went with Dr Haider. She was great. She introduced herself and then explained how the appointment would work. She listened throughout and let me take my time if I needed to have some thought to answer a question. Everything after the appointment was also explained really well to me.
I would definitely recommend MyPace to others, and have. Especially with waiting lists so long in private and public healthcare. It can be a difficult field to navigate as there are so many options but I am comfortable and really pleased with my decision to choose them.
I will also copy this review to Google reviews.
Thanks again!

Resposta da MyPace

Resposta da MyPace
All the staff I have spoke to are…
All the staff I have spoke to are friendly and professional plus easily to get in touch with someone about any questions you have

Resposta da MyPace
Straight forward and professional
Straight forward and simple website, easy to follow and a booking could be made quickly..
Thorough and comprehensive forms, great and fast email communications. The more in depth you are in the forms the better. Video consultations are simple to set up and very professional, detailed and thorough. Under a month from diagnosis to titration.

Resposta da MyPace
10/10 Thank you
After being told the wait time to be diagnosed by the NHS was upwards of 3 years, I decided to book a diagnosis assessment with Dr Sanju George using MyPace. When I tell you this is the best decision I have made in years, I am not exaggerating.
I had to complete extensive detailed paperwork before the consultation, and the consultation itself was very thorough. Dr Sanju was patient, he listened and he was very pleasant. After being diagnosed with mixed ADHD, a report was sent to me and my Dr.
I decided to start stimulant treatment and the process was very simple. I am day 1 on my medicine today and if someone told me a month ago I would be finally diagnosed, let alone medicated, I would never have believed it possible.
There are countless websites that offer ADHD assessments, but the reason I chose MyPace was because it was important for me to be diagnosed by a psychiatrist and not a psychologist or mental health nurse. My Dr accepted the diagnosis only because it was done by a psychiatrist. My only regret is not finding out about MyPace sooner.
I wish to thank Belle for your patience when answering my many emails, and I hope not to bother you too much in the future!
If anyone has any doubts, please get in touch. The service I have received has been exceptional and worth every penny.
Thank you MyPace.
Sophie Lang

Resposta da MyPace
I've been treated by Dr Haider
I've been treated by Dr Haider, I think she's an amazing woman so easy to talk to.
Everything has been as it should with my pace no complaints

Resposta da MyPace
Process has been amazing -
Process has been amazing -
Quick and simple
And Adam has been brilliant

Resposta da MyPace
Fantastic customer service
Fantastic customer service! True professionals, incredibly friendly and supportive. I'm so glad I went with MyPace. There's a reason top psychiatrists put their name to Mypace.

Resposta da MyPace
Great healthcare service
Recently had an initial appointment with Dr Jain. Very thorough consultation with an incredibly nice doctor. Can't yet speak for prescriptions etc, but based on the service I've had so far - very impressed.

Resposta da MyPace
Professional and friendly
My appointment was easy to book. The consultant was professional kind and friendly, he totally put me at ease.

Resposta da MyPace
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