My Pet Canvas Avaliações 168

This company offers a 100% satisfaction guarantee on its website. I was not 100% satisfied with the portraits and asked for a refund. Company will not give a 100% refund claiming their "artists" spent time preparing the proofs. My proofs did not look like our dog. I do not understand how they claim to spend "hours" of artist time when the proofs are sent so quickly and they look like a generic dog, not our dog.
Also, the emails I get from the company are not signed with any human name. They are just generically signed as "The My Pet Canvas Team." What legitimate business does not have a real human being's name on correspondence with customers?

I have disputed this transaction with my credit card company.
I became aware of this company because they put an ad in my facebook feed. At this point I am beginning to mistrust any advertisement I see on facebook.

Communication was excellent during the whole process… I had the opportunity to review samples and make edits and adjustments to achieve my final choice… The finished product shipped quickly after that, and was everything I expected

This company is a scam! I sent my photo in and the proof was a clip art Frenchie. Not even my dog! After asking for my $ back, they sent a proof, which was a Photoshopped background with my dog. It was such poor quality, it was a joke! I asked for my money back, but they went quiet on me. I eventually had to dispute it with my credit card company...and won the dispute. Save your money. This is not a reputable company!!! Oh, did I mention if you're not satisfied with the quality of your proof & want a refund, they keep 30% of your money for supplying horrible proofs. Scam artists!!!

Such beautiful work! I’m so excited to give this gift to my daughter!

The canvas’ are fantastic! I’ve gotten 3 so far!!!

I purchased a canvas for a gift and they LOVED it!

Tutto stupendo

Your staff answered my questions, (and I asked many).
I just love the three portraits you made, which will all be given as holiday gifts this coming season.
I also appreciated the quick responses your team made when I suggested minor changes to the work.

I love my pictures of my little dog pack! I have three so it was several edits until I felt like we captured their personalities. Pet Canvas was patient and put up with all my tweaks of the photos. They were easy to work with and a pleasure to deal with. They wanted to make sure I loved them all and I do!

The continued to send sub-par images and never reached the quality they showed on their website. Do yourself a favor and just create your own image using AI and you'll save hundreds of dollars.

Great service and a quality product; so impressed with their can do approach and there was no problem with any amendments until I was totally happy!!!

prompt serious service

Great product. This is my second picture I ordered from this company. I would totally recommend.

Cannot thank the team at My Pet Canvas enough for the picture they created of our much loved dog, Ozzy.

Beautiful canvas and prompt delivery and communication

Very good artwork, decent print quality, speedy deliivery.

Très contente de mon tableau.
Ai eu rapidement 3 exemples de tableaux avec la photo que j avais envoyé.
Livraison rapide également

My portrait arrived and I love it!
Great likeness, but also artistic. The team at pet Canvas were really patient and they applied my requested changes within 48 hours several times! Just love it. Thank you MyPetCanvas.

Après une commande de plus de 180€ et sois disant une tentative de livraison ( alors que nous sommes ouvert de 08h à 23h) ils ne veulent rien savoir et ne font rien pour retrouver le colis !
Ils me prennent pour un menteur ( quel but j’aurais ?)
C’était un cadeau pour mon épouse de notre chienne décédé. C est immonde et inhumain et encore moins professionnel !

Voler les gens et en plus jouer avec leurs animaux !!!

On en reste pas là, le dossier est partie aux services concernés !

Edit in response to company reply: Based on the first 10 proofs I received, it is very evident that there is very little artist intervention in the creation of the art, and I wish I could post pictures to the public to prove it. If they would have made that clear on their website instead of claiming it was purely artist work, I would have never ordered. If you have a generic-looking dog and aren't too picky about the art produced, this company will deliver that just fine. If not, be prepared to be disappointed and waste time going back and forth with the unlimited revisions they boast about. Shouldn't they be able to nail it within just a couple revisions if they truly have artists slaving for hours to match your photo? Again, order at your own risk.

Website is lying. They do not have artists working to create truly custom work. Instead, they use A.I. and produce generic photos that are supposed to look like your dog, but don't, unless you have a generic looking dog. Unlimited revisions, great, but the whole experience was ruined knowing that they are just generating images and not caring to even TRY to match your dog through the first several rounds of revision. They didn't even match my dog until I asked for a refund, and then it was poor Photoshop work.

We have been battling to get a full refund for this scam for over a month but they are insisting on keeping 30% for their "time and labor" which, if anyone knows A.I., is next to nothing, especially with the results they showed us.

They mention as a reply to a previous bad review that the reviewer is lying about the work being A.I. and I can assure you that the reviewer is NOT lying, the company is. My dog had a toy in its mouth and the results they gave did not even make logical sense; only a computer would offer those up as a portrait.

They also challenged the reviewer to try and create what they are creating and I took them up on that challenge and was able to create something better than their artwork in 5 minutes, thanks to A.I. We are still out $100+ because the credit card company doesn't understand the scam that is happening here. A.I. is still too new of a topic for us to have grounds to fight that their website says artists are creating it and not mentioning A.I. at all.

Order at your own risk.