This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Ver mais
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Veja o que dizem as avaliações
We loved Pura nappies but the new design gives my baby blisters round her back so we had to switch to another nappy provider. I’m hoping once she’s big enough we can switch to your pull ups but she’s... Ver mais
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Amazing company who I will happily recommend to all parents. Very receptive to feedback and also more than willing to help with any issues. Tom’s customer service is second to none so special... Ver mais
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Easy to order and delivery was prompt, even over the Bank Holiday weekend. We love the fact that Pura spearheaded nappy recycling initiatives around the UK, and look forward to hopefully seeing this c... Ver mais
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Detalhes da empresa
Escrito pela empresa
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Informações de contato
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Reino Unido
- Hello@mypura.com
- mypura.com
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love these nappies
I love these nappies. My 8 month old daughter has never had nappy rash, and I’ve found Pura do very well at containing blowouts, while staying kind to baby skin. I wouldn’t use anything else.
27 de janeiro de 2026
Resposta da Mypura.com
Hi Alex,
Thanks for leaving us a review. We're thrilled to hear that our nappies have worked so well for you and your family. Thank you for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Exceptional customer service
Exceptional customer service,
I had to redirect the order as we were away, but mypura went beyond and refunded it instead so we don't have to worry about missed delivery.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Mypura.com
Hi,
Thanks for leaving us a review. We're glad to hear that our customer service were able to help and thank you for the kind words.
If there's anything you need, our friendly team is always here to help!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Does what it says on the tin!
Useful and 'does what it says on the tin'. They are flushable, despite the bad publicity surrouding wipes generally.
29 de janeiro de 2026
Resposta da Mypura.com
Hi Ron,
Thanks for leaving us a review. We're thrilled that you're enjoying our flushable wipes. Thank you again for supporting our mission to make a change!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Incredible quality and the peace of…
Incredible quality and the peace of mind that they don’t contain nasty chemicals. Will be using these until we no longer need nappies.
19 de janeiro de 2026
Resposta da Mypura.com
Hi Lauren,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies. We purposefully don't use any chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great wipes!
Used the wipes on subscription for all my babies. They are affordable whilst doing good for the planet and handy being delivered to the door
27 de janeiro de 2026
Resposta da Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that our wipes and subscription service are working well for you and your family. We wanted to make it as convenient as possible to get the products you need delivered right to your door!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Love the nappies
Love the nappies! So comfy and all good for my children’s sensitive skin!
Great customer service too!
15 de janeiro de 2026
Resposta da Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and thank you for the kind words about our customer service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Holy Blowouts!
My baby barely had blowouts in other brands of diapers. Maybe one a week if that, and only after a particularly large bowel movement. We switched to Pura diapers yesterday, and every time he has a bowel movement it has been a blowout. I'm seriously worried that one of my favorite sleepers is ruined because of this. As a side note, both times the diaper didn't hold up, it wasn't even a large amount! It was an average size bowel movement, but the diapers did next to nothing to keep it in.
Additionally, they smell a lot worse than other brands we've used when wet.
Edit: I got a note from the pura team saying that it's most likely a sizing issue, and I probably need to size up... My baby is not under the recommended weight advertised on the diaper pack, and the tape strips on the diaper have to overlap to fit around his waist as is. I seriously doubt sizing up would fix my issue here.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Mypura.com
Hi Savannah,
Thanks for leaving us a review. We're really sorry that you're experiencing blow outs with our diapers. We don't hear of this happening often but appreciate this doesn't help your situation. We do find that when leaks like this occur, this is usually due to the size not quite being suited to your little one, usually when it's time to size up.
If you could please reach to us at hello@mypura.com, we would be happy to help further and get this resolved for you.
Warm Regards,
The Pura Team
Have used these since birth for all 3…
Have used these since birth for all 3 of my babies. Thoroughly recommend. Subscription is so easy to alter and delivery can be the next day. Really easy to manage/change amounts needed/sizes and delivery dates. Whenever we have used any other nappy brands we have experienced nappy rashes and leaks.
20 de janeiro de 2026
Resposta da Mypura.com
Hi Kelly,
Thanks for leaving us a review and for being a loyal Pura customer. We're glad to hear that you're finding our subscription easy to use. It's also great to hear that our nappies are working so well for you and your family too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
This is an amazing
This is an amazing, sustainable company with such high quality products! Thank you for being so grounded in your vision and mission — I am grateful for you.
5 de janeiro de 2026
Resposta da Mypura.com
Hi Maria,
Thanks for leaving us a review. We're really grateful for the kind words and thank you for the support. We're thrilled that you're enjoying our products and thank you again for supporting us on our mission!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great nappies - no problems with leaks
Great nappies. Like how they don’t have the nasties that many other nappies have. Better for baby (and the planet when compared to other disposable nappies).
5 de janeiro de 2026
Resposta da Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully ensure not to include any chemical nasties to ensure they're as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Arrived on time..good quality and…
Arrived on time..good quality and sustainable which is keeeey
4 de janeiro de 2026
Resposta da Mypura.com
Hi Frazier,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy delivery service and our products!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great Quality and super helpful customer service
Their customer service was super helpful for our questions, they even replaced a product right away that Amazon sent in faulty
3 de janeiro de 2026
Resposta da Mypura.com
Hi Betül,
Thanks for leaving us a review. We're glad to hear that our customer service were able to help answer your questions and resolve the issue you had with a faulty product!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Amazing nappies 🥰
Amazing nappies- soft, take a lot of liquid, reduce leaks and way kinder to the environment than other popular brands- plus a better price! What’s not to like? Especially when delivery is free when you buy a box of them from Pura’s website :)
Nappies Pura than a babies’ bum 🍑
6 de janeiro de 2026
Resposta da Mypura.com
Hi Becca,
Thanks for leaving us a review. We're thrilled that our super soft nappies have been working so well for you and your little one. We're glad that you're enjoying our free next day delivery service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Resposta da Mypura.com
Hi May,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy and convenient next day delivery service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Non toxic nappies
I have repeatedly bought these nappies for my newborn as I refuse to put him in mainstream nappies filled with toxic chemicals and god knows what else. These nappies have excellent ethos and fit my little one well. They’re also super soft and seem comfortable on him, yes we occasionally have leaks but with newborn runny poos, what nappies wouldn’t leak? Overall very impressed with them and would recommend to anyone looking for a gentle nappy for their baby, which also happens to be a good price.
3 de janeiro de 2026
Resposta da Mypura.com
Hi Caitlin,
Thanks for leaving us a review. We're thrilled to hear that our super soft nappies are working so well for you and your little one. We ensure not to include any chemical nasties in our nappies so that they're as gentle as possible on even the most sensitive skin.
We really appreciate your feedback.
Warm Regards,
The Pura Team
Resposta da Mypura.com
Hi Chad,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy next day delivery service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Resposta da Mypura.com
Hi Gonzalo,
Thanks for leaving us a review. We're thrilled to hear that you've loving our products and service. Thank you again for recommending Pura!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Resposta da Mypura.com
Hi Derrick,
Thanks for leaving us a review. We're thrilled that you're enjoying our service and products. Thank you again for the kind words!
We really appreciate your feedback.
Warm Regards,
The Pura Team
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