Voor de mensen die vanuit Nederland bestellen: denk goed na of het het waard is. Ik heb bikini’s besteld met black friday, maar moet €90 inklaringskosten betalen. Uiteindelijk heb ik bijna geen kortin... Ver mais
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Veja o que dizem as avaliações
I’ve been a loyal customer of Myra Swim for almost a decade now. Literally day one. I keep returning because I have nothing but amazing things to say! QUALITY material, styles for every need and occas... Ver mais
I’ve spent hundreds of dollars on Myra swimwear over the last few years. I have had multiple issues with each piece. Discoloration of lighter colored pieces and Pulling of fabric after first use. They... Ver mais
The worst customer service I’ve ever experienced. Avoid this company at all costs. The quality of the items was poor and they were confirmed by the company to be faulty. I was initially of... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
WOMENS LUXURY SWIMWEAR WWW.MYRASWIM.COM // @MYRASWIM
Informações de contato
Gold Coast, Austrália
- info@myraswim.com
- myraswim.com
3,5
Bom
532 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast shipping and always amazing…
Fast shipping and always amazing quality swimwear
27 de março de 2026
Resposta de Myra Swim
Hi Jenny,
Thank you for taking the time to leave such a lovely review. We're so glad to hear your order arrived so quickly.
We hope you're loving your new pieces!
Myra swim bikinis are always the best!
Myra swim bikinis are always the best!! My second one. Never fails
25 de fevereiro de 2026
Resposta de Myra Swim
Hi Marsha,
Thank you for taking the time to leave such a lovely review, we truly appreciate your feedback and are so happy to hear you're loving your Myra Swim pieces!
Worst customer experience
Worst customer experience, blaming the customer for fault product that twists and rips. They think it’s only meant to last a hear? What a joke. My vacay swim has lasted 3+ years!
9 de março de 2026
Avaliação não solicitada
Resposta de Myra Swim
Hi Tori,
Thank you for taking the time to share your feedback.
I’ve carefully reviewed your case and can confirm that our team has been actively assisting you throughout this process. Our Customer Care team conducted a thorough assessment of the images provided and identified significant wear in a localised area of your garment. This was consistent with general wear and tear, particularly given the garment was purchased over 12 months ago.
While we weren’t able to offer a replacement in this instance, our team arranged a generous store credit as a gesture of goodwill, in consideration of your circumstances.
We truly appreciate your feedback and hope you’re able to enjoy your store credit with us in the future.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
Poor quality
The overall quality of the swim suits is bad. For example, the elastic waist band gets twisted extremely easily and the material used is not good quality.
16 de fevereiro de 2026
Resposta de Myra Swim
Hi Rachel, thank you for taking the time to leave a review.
We’re so sorry to hear that your recent purchase didn't meet your expectations on quality. We would love the opportunity to review this item for you, as this is not reflective of our high quality standards.
Please feel free to reach out to our customer care team at info@myraswim.com, and they will be more than happy to assist you further.
The worst customer service ever
The worst customer service I’ve ever experienced. Avoid this company at all costs.
The quality of the items was poor and they were confirmed by the company to be faulty. I was initially offered a replacement without needing to return the items. Although I wasn’t happy with that outcome, after a lot of back-and-forth I agreed to proceed with what they offered.
I was then told they would not provide a replacement unless I returned the items — directly contradicting what had already been offered in writing.
Since then, they have completely stopped responding to my emails.
I tried to warn others on other platforms, but this appears to be the only place you can leave a review, and their comments are turned off on social media — which is a major red flag.
Extremely disappointing experience.
Do not buy from this company. I genuinely wish I hadn’t.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Myra Swim
Hi Shiraz,
Thank you for taking the time to share your feedback.
After reviewing your case, I can confirm that our Customer Care team has been in contact and has offered you a full refund pending the return of the item for assessment. As outlined in our previous correspondence, we’re unable to proceed with a refund without receiving the product back.
We understand you mentioned the item was passed on and are therefore unable to return it. If you’re able to retrieve and return the item, we’d be more than happy to assist further.
Thank you for your understanding, and we look forward to resolving this for you.
I absolutely LOVE ALL my Myraswim…
I absolutely LOVE ALL my Myraswim pieces. bought my first one piece in 2017!!.. the quality has been consistent!! sexy elegant !!!
20 de janeiro de 2026
Resposta de Myra Swim
Hey Tammy, thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback and it makes us so happy to hear how much you love your Myra Swim pieces!
We love having you as part of the Myra community 🤍
poor quality!! Not worth the price tag!!!
I got a white plunge swim suit and it’s not lined, or even has a gusset, which is extra lining in the knickers area. Puts on show your whole lady bits, the Lycra is very thin and cheap and low quality. It needs to be lined with skin coloured lining or double lined if that fabric is used. Pretty shocked it has no gusset, even cheap bathers from kmart have a gusset with lining! its made with no overlocked seam either. It’s shein quality with a crazy expensive price, even when I got it on sale. Don’t let the good photos and models fool you, this is the worst quality ive seen in years!!
5 de dezembro de 2025
Avaliação não solicitada
Resposta de Myra Swim
Hi Sasha,
Thank you for taking the time to share your feedback. We genuinely appreciate all customer insight as it helps us refine the Myra experience.
We are sorry to hear the piece wasn't what you expected. Myra has operated with the same construction for 13 years and our swimwear is recognised globally for it's craftsmanship and seamless finish. Our pieces do not feature overlocking because they are designed to be completely seamless, which forms our signature look and feel.
Regarding the gusset, our designs do not include gussets as this allows for a streamlined, comfortable fit that has been part of our identity since day one. There is no note on any product descriptions indicating that a gusset is included as this is not a feature in any of our swimwear. We understand this differs from traditional and mass produced swimwear, and respect that it may not suit everyone's personal preference.
Our product notes do highlight that Shade Vanilla may exhibit transparency when compared to varying darker tones in our collection. If you were to contact our Customer Service Team prior to this review a helpful representative would have kindly organised an exchange for a deeper shade.
Thank you again for your feedback. We are always here to help.
Myraswim Team.
Beautiful high quality pieces but…
Beautiful high quality pieces but sizing is off. I ordered a medium in the bottoms and they fit more like a xs/s
20 de novembro de 2025
Resposta de Myra Swim
Hi Faliesha,
Thank you for taking the time to leave such a lovely review, we truly appreciate your feedback and are so happy to hear you’re loving your Myra Swim pieces.
We understand that choosing the right size can sometimes be difficult, especially when shopping online so please don’t hesitate to reach out for personalised sizing advice for your next purchase!
Voor de mensen die vanuit Nederland…
Voor de mensen die vanuit Nederland bestellen: denk goed na of het het waard is. Ik heb bikini’s besteld met black friday, maar moet €90 inklaringskosten betalen. Uiteindelijk heb ik bijna geen korting gekregen. Volgende keer bestel ik wel gewoon binnen Europa.
26 de novembro de 2025
Avaliação não solicitada
Resposta de Myra Swim
Hi Shurry,
Thank you for taking the time to share your feedback.
We completely understand your concerns regarding import duties and taxes. As an Australian-based brand, all orders shipped internationally may be subject to customs fees and import charges. These fees are solely determined by local authorities and are unfortunately outside of our control.
We aim to be as transparent as possible regarding international shipping by outlining this at checkout and within our Terms & Conditions. We always recommend checking your country’s import policies prior to placing an order to avoid any unexpected costs.
Thank you again for your feedback. We are always here to help!
The fabric is amazing
The website is great and the fabric is amazing. The size good
25 de agosto de 2025
Resposta de Myra Swim
Hi Bar,
Thank you so much for your review and for your kind words! We're so pleased to hear how much you love your Myraswim pieces. We hope you enjoy them for many summers to come :)
Thank you for being a valued customer to Myraswim!
Kindest,
The Myraswim Team
The WORST customer service
The WORST customer service, I will NEVER shop there site again. And the quality of their bathing suits were awful
25 de novembro de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi Justine,
Thank you for taking the time to leave a review!
After looking into this further, we weren’t able to locate any previous order's or email communication from you. Please feel free to email our customer service team at info@myraswim.com with your order details, and they will assist you right away.
Kind regards,
The Myraswim Team :)
Resposta de Myra Swim
Hi Ann,
Thank you so much for your wonderful review and for your kind words! We're so happy to hear how much you love your Myra Swim pieces. We hope you enjoy them for many summers to come :)
Thank you for being a valued customer to Myraswim!
Kindest,
The Myraswim Team
So extremely disappointed
So extremely disappointed! There is actually no point even reaching out to Myra swim either and I’ve come here to do a review as there isn’t an option to do so on the website which now makes a lot of sense. I saved for the Black Friday sale, I really wanted these to be amazing in fit and feel. I purchased the Vaughn one piece the fabric is very stretchy and while the suit does feel like a second skin it is extremely unpractical and rides up into a gstring after sitting down despite it saying medium to full coverage. No chest support whatsoever! My boobs fall out when I bend over and I couldn’t possibly wear the suit around my children. I feel very upset that I can’t return. Huge waste of money! I’m going to try and alter the swimsuit somehow instead.
26 de novembro de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi Melanie,
Thank you for taking the time to share your feedback, we truly appreciate it!
We're very sorry to hear about your experience with your recent purchase. At Myraswim, we take quality control very seriously and pride ourselves on providing high quality pieces. We want our customers to be completely satisfied with their purchase, and if you have received a garment that doesn't meet our standards, we would love to look into this further for you.
You're more than welcome to send us a photo of the issue you've encountered with your garment to info@myraswim.com, and our customer service team will assist you further with your inquiry.
Kind Regards,
Myra Swim Customer Service Team :)
Amazing experience
Amazing experience, customer service got back to me right away as I was ordering from Canada and had a few questions. Absolutely love the quality of the products!!
9 de novembro de 2024
Resposta de Myra Swim
Hi Brittany,
Thank you for taking the time to share your feedback—we truly appreciate it!
We're so happy to hear that you had an enjoyable shopping experience and that you’re loving your Myraswim pieces! We hope you continue to shop, wear, and love Myraswim for many summers to come.
If there’s anything more we can do for you, please don’t hesitate to email us at info@myraswim.com.
Kind Regards,
Myra Swim Customer Service Team :)
NOT big natural chest friendly at all.
Communication was a bit delayed and I’d often have to reach on through DM to get their attention. The Yris bottoms are amazing but it seems all the tops they have are not big chest friendly. I’m currently on vacation and my boobs are popping out every second. Had communication been quicker the top I originally wanted wouldn’t have been sold out and I wouldn’t have resorted to the top I got which is the Vera. Customer service is really nice. Alysha was wonderful. Not too happy with my swimsuit top.
5 de novembro de 2024
Resposta de Myra Swim
Hi Shadi,
Thank you for taking the time to share your feedback, we truly appreciate it!
We sincerely apologise to hear that there was a delay in communication regarding your recent order. As our customer service team operates on AEST and inquiries are not monitored over the weekend, unfortunately time zone differences may occasionally result in delayed response times. We truly regret any inconvenience this may have caused.
We're also sorry to hear that you weren’t completely satisfied with your purchase. We understand that online shopping can sometimes be challenging, and we would love to assist you in finding your perfect style for any future purchases. Our customer service team is always happy to help and provide their tailored advice.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at info@myraswim.com.
Thank you for your support of Myraswim!
Kindest regards,
The Myraswim Team :)
Do not purchase they don’t refund it’s…
Do not purchase they don’t refund it’s a con !!! I was sucked in
28 de setembro de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi,
Thank you for taking the time to leave a review.
We’re sorry to hear about your recent experience. Here at Myraswim, we strive to provide clear and transparent information about our return policy on our website to prevent any misunderstandings.
We’re surprised to hear about your experience, as it does not align with our return terms and conditions. To clarify, we do offer refunds for full-priced Myraswim items returned within 14 days of receipt. However, items marked as 'sale,' those purchased during sale periods, and skincare, hats, or accessories are considered final sale and are not eligible for return.
If you have any questions or need further clarification about our return policy, please don’t hesitate to reach out to our customer service team at returns@myraswim.com.
Kindest regards,
The Myraswim Team :)
Forever fan
I just ordered the latest drop and I swear it shipped the very next day. The fact that I got this in record time from Australia to Miami; I’m truly impressed. always a fan of the quality and chic color palette
18 de setembro de 2024
Resposta de Myra Swim
Hi Jessica,
Thank you so much for your kind words!
We’re so glad to hear that your order arrived to you so quickly.
We are so happy to hear you have had an enjoyable experience shopping with us and you are loving your pieces! We hope you continue to shop, wear and love Myra for summers to come!
If there is anything more we can do for you, please email us at info@myraswim.com
Kindest Regards,
Myra Swim Customer Service Team :)
Lack of Communication
Communication, or lack there of, is so concerning. Waited nearly 2-weeks to receive my clothing order with nil response to my emails enquiring on an eta. Received my order finally and disappointed in the items and now finding it difficult to get a response to my enquiry about return and refund. Disappointing all round.
4 de setembro de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi Kelli,
Thank you for taking the time to leave us a review!
Unfortunately, we weren’t able to locate any previous orders or email communications from you. However, we’re disappointed to hear about your experience and would love to look into this further.
All orders are dispatched from our HQ on the same day, so we’re surprised to hear that your order didn’t reach you for two weeks, especially considering AUS Post orders are typically delivered within 1-2 business days from the date of dispatch. This is not up to our standards, and we’re eager to assist you further with this.
Please feel free to email our customer service team at info@myraswim.com with your order details, and they will look into this for you right away!
We look forward to hearing from you soon.
Kind regards,
The Myraswim Team
Less than great customer service
Don't know what product is like as haven't worn them. They are too big for me and I've contacted this company 3 times via two different formats and am yet to get a response. Rubbish customer service. Would not be surprised if I get nothing back.
EDIT Just saw the below response. Way to take ownership of issues. Just lie about them. Great company.
20 de agosto de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi Todd,
Thank you for taking the time to leave a review!
After looking into this further, we weren’t able to locate any previous order's or email communication from you. Please feel free to email our customer service team at info@myraswim.com with your order details, and they will assist you right away.
Kind regards,
The Myraswim Team :)
This is not about the swimwear
This is not about the swimwear. This is about clothing that I’ve ordered over seven weeks ago which I haven’t got amongst many emails that haven’t been returned to me. I’m thinking it may be a scam.
29 de julho de 2024
Avaliação não solicitada
Resposta de Myra Swim
Hi Kim,
Thank you for taking the time to leave us a review!
After looking into this further, we weren’t able to locate a previous order or email communication from you. All orders are dispatched from our HQ the same day of purchase, so we’d be more than happy to investigate this further.
Please feel free to email our customer service team at info@myraswim.com with your order details, and they will assist you right away.
Kind regards,
The Myraswim Team :)
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