My Solar Claim Avaliações 119

MSC was able to work with me regarding their fees. Since I have been on furlough due to Government shutdown. I wasn't able to pay the entire amount. The staff kept in continuance contact. I'm grateful for their understanding regarding my situation with my solar panels. They found numerous faults in my contract.

love they way that time is being shown to use an most of all how they are walking us thru each process

We have had a great experience with My Solar Claim, everyone has been very friendly and explained things very well so we knew what to expect in our next steps and I would absolutely recommend My Solar Claim to anyone who has been done wrong

Very knowledgeable and helpful

I just wanted to thank you for your support 👍 I just wished that I had spoken to you years ago! You were very professional 😁

Very well spleind and they hawser al my question give us home to get our lives together with no more filling helpless all the 3 person i talk to were very nice and help-full thanks so i sure the lawyer will be the same

They have done an amazing job so far Isaiah has been on top of it recommend this company

I signed up with mySolarClaim-Isaiah was my first contact person who did an excellent job of explaining the process of getting out of my Solar claim. Then I was assigned to Case Manager Brenda that also was very thorough and collecting information needed for my case. I can tell that important work is being done to help me out. I am a 77 year-old disabled veteran that was lied to by my Solar Panel sales person. I believe this to be a form of elderly abuse. As of now, I am very happy with the attention. I’ve been given by MySolarClaim-Isaiah group. 

Everyone is extremely Competent

Jerrimiah Jessop, has made this experience awesome. I want to thank him for his patience, professionalism, and kindness through this entire process. He ensured That I understood the onboarding process and provided clear and concise information moving forward with my claim. Cynthia Guterriez is also a champ! She was very helpful in gathering all of the required documents to support my claim and very knowledgeable and kind hearted. They both kept me informed about upcoming appointments and how to reach out to them if I had any questions. Gina was very welcoming. She provided clear and concise information moving forward with the introduction in meeting the attorney. The Team is awesome and I’ve had a great experience with working with them all.

Day one, the team was timely, organized, professional, knowledgeable & Efficient, very easy to communicate, so I understood. It was an easy process.

Mario excellent work and Kai’s servece so he was expert and take me step by step

Great Customer Service

I had a very positive experience working with the team during the intake and documentation phase of my solar dispute report.
Wesley, the intake professional who initially assisted me, was exceptional. He took the time to clearly explain each step of the process so I understood exactly what was happening and what information was needed. He was patient, kind, and very thorough in answering my questions. Navigating a dispute like this can feel overwhelming, but his calm and supportive approach made the process much easier to move through. He also helped me find a workable path forward so I could continue with the report despite some personal challenges, which I genuinely appreciated.
Laura, who handled the document collection, was equally impressive. She was efficient, organized, and responsive. When additional information was needed from outside sources, she coordinated calls and even helped facilitate three-way conversations to make sure the necessary documentation was obtained. Her follow-through and attention to detail kept the process moving smoothly.
What stood out most was how quickly everything came together. The team was able to gather the required information and complete the report in roughly a week, which exceeded my expectations.
After four years of trying to resolve my solar issue—with one dead end after another—it had honestly started to feel hopeless. This company was the first group that truly seemed to understand the complexity of what I had been dealing with. Their representatives took the time to listen, validate the situation, and move quickly toward meaningful discovery rather than leaving me stuck in another loop of unanswered questions.
For anyone facing a complicated solar dispute or struggling to get clarity after months—or even years—of frustration, I would absolutely recommend working with this team. Their professionalism, responsiveness, and commitment to helping clients move forward made a difficult situation far more manageable.

AJ and team were very informative. Polite and made this difficult situation easy to go through. I’m so glad to have worked with them. Thank you for your patience and with the technical assistance

Mario has been so helpful with the entire process! Educational phone calls, explains any questions that we have had.
Wouldn’t feel this comfortable using just anyone! Thank you

JOSE started GUIDING me in the process of what's going to happen by explaining the steps one by one to make sure that I understood the first step of the process in explaining my situation and how the solar system didn't work as explained to me. Told him how it came about, and he asked me questions about it along the way, which helped me remember things. Jose started the ground work, then brought Laura on board to assist me with trying to do research on getting a copy of the original contract. Laura keep on this task, nothing was stopping her, she was on a mission and she was determined too find a way to get the contract following different leads Laura got to Greensky financial this was the end of the trail she discovered the contract Laura explained like Jose every step of the process making sure I was completely understanding nothing left to chance. So for me Laura and Jose have gone up and beyond normal work, so I can't thank both enough for the time and effort they've put forth on my be half.
Now on to the next phase with Paige.

My solar claim has been awesome through the process thus far. I feel that They really do want to help with my situation.they are courteous and punctual with their appointment schedule.

I had the folks at My Solar Claim take a fine tooth comb to my contracts, and what they found out was a real eye opener. These solar scumbags charged me a hidden fee.. and their report highlighted a "signature authorization" clause where I unknowingly gave them permission to reuse my signature on future documents without my oversight.

Cameron was who I spoke with and he gave me insight on how exactly I was misled without making me feel stupid and set me up with Cynthia who collected my evidence that built my case file. Now I am getting help from an Attorney who is going to fully represent me.

My only complaint is that Cameron was a little late to our first appointment but he made up for it fast

If I were to highlight the most important aspect of using Solar Claims for our install and refunds on the solar panels, it would be that the company did all the work and was persistent in booking appointments and keeping us updated on all the issues we needed to know. We had no idea that our solar panels weren't working and that we weren't receiving any refunds or saving money, as the salespeople and installation companies involved in the process had assured us we would. Solar Claims made it easy for us to hopefully get the help needed to stop these monthly installment payments, so this upfront money was worth spending after they told us we would never fully pay off the loan for having solar panels. Thank you, and I would recommend this company to anyone going through a similar situation.