From walking in the door you’re treated with the upmost respect. Went in for a mystery jersey, ended up spending 3 hours talking to the lads about football. They really are a great bunch. Shi... Ver mais
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Veja o que dizem as avaliações
Unbelievable value! Great experience from start to finish. Easy to place order, Quick delivery and fantastic jersey! Couldn’t rate highly enough. The best company out there, have used several times ov... Ver mais
Great customer service in the store have bought a few jerseys now as I like to collect different leagues a funky tops and the guys are great. Always a good chat when I go in, extremely helpful and k... Ver mais
A massive shoutout to Mystique Jerseys for hooking up our 23 under-11s with the coolest end-of-season gift ever! The kids were buzzing when they saw their jerseys – top quality, awesome designs, and p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the market leaders in genuine mystery jerseys! We have shipped to over 40 countries worldwide and have supplied over 50,000 jerseys to our customers.
Informações de contato
Reino Unido
- mystiquejerseys.com
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Respondeu a 100% das avaliações negativas
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Great fun and great service!
The past two Christmases we've bought football mystery boxes from Mystique Jerseys for our boys. They've both been very happy with their shirts and love that they are unique (in the UK, anyway!). This last order I accidentally ordered both jerseys to be sent in the same box but Shane was super helpful and sent an extra box out to me straight away, for just the cost of postage which is more than fair. I'm sure we'll be ordering from Mystique Jerseys again!

Resposta da Mystiquejerseys
The people at mystique jerseys are…
The people at mystique jerseys are great, the quality is second to none and their customer service is flawless and quick, I can not fault the service at all, I would look past the negative reviews as they are clear and helpful with all aspects of the buying process and I have to admit Patrik was incredible in customer services and helped after I made a mistake within my order and he even got the boxes labelled to make the gifting part easier, I truly appreciate the great service and I hope you have a great break

Resposta da Mystiquejerseys
Terrible
Terrible. I ordered two jerseys for two different people. Thinking they will each arrive in an individual box! No both arrived in 1 box.
I now can’t give this to the second person. I thought the whole point of this was a surprise for each shirt! You can’t return items!

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My Mystique box came this morning
My Mystique box came this morning, I'm 42 years old and was like a kid opening it with excitement. First time I've used the site, on opening it I seen I got a PSG home kit, absolute quality! Ordered medium size came exactly as ordered, I also got an Athletic Bilbao scarf which is also excellent quality, Brighton v Arsenal mathday program, a packet of trading cards and a small figurine, to say im happy is an understatement. I highly recommend this company. Ps I'm in Ireland and delivery took roughly 4 days

Resposta da Mystiquejerseys
Great experience
Shirt 1;
Very random, special colour, but a real nice Hummel-Shirt of high quality.
Shirt 2:
The FC Loch Ness jersey, that I have ordered, looks great, too.
It was a great experience. Thanks a lot, guys 😀
Highly recommended
Highly recommended - Great value for money.
I have bought a mystery shirt from this company and I got a Bayern Munich home shirt from 2 seasons a go and then I ordered a Mystery Jumper/Jacket box and got an awesome Ajax FC Adidas Storm Jacket that is really nice.
I got great value for money. I will be buying from this company again.

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Great jerseys
Ordered twice from them. Great jerseys and comes very quick

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Top Notch
What a company and what a guy! Shane is amazing and always help where he can. Obviously behind the scenes there is Orla aswell. Brilliant work guy, love using you for my mystery shirts

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Super Fast Delivery to U.S.
I can't believe how quickly my order to the US was fulfilled, and the kit selections have been spot on. Highly recommend!

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Benfica
Got my latest jersey recently. It was the Benfica home kit. Beautiful shirt. Can’t wait until next delivery.

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Sent the wrong order and refused to fix their mistake
I ordered a Large and they sent me a Medium. As I tried this shirt on to see if it would fit they refused a return as it was no longer new even though the label tags had not been removed. I mentioned multiple times it had been worn to try on but never outside even though Shane at mystique accused me multiple times with absolute no grounds. They made a mistake and made up all excuses to avoid a return. Really really unpleasant experience all round and would never use again. As “a gesture of good faith” I was offered a 10% discount on my next order but of course no swap in the correct size to correct their mistake. I was also asked if I was willing to remove my review after posting it even though this was a true reflection of my experience.

Resposta da Mystiquejerseys
Beautiful Jerseys
Delighted with the first jersey I bought back in May, it came within a week and was very high quality and a beautiful jersey for its price, mystique also seem to actually listen to customers on the teams they don’t want in their order unlike other mystery shirt companies (cough cough shirt in a box)

Resposta da Mystiquejerseys
NO refund NO exchange NO return
This company offers a NO refund, NO exchange & NO return policy. I naively didn’t check this beforehand so don’t make the same mistake as me.
Bought this for a jersey addict expecting to get a unique jersey like on their Instagram but we disappointingly got an Irish soccer jersey so not too mysterious. Size is wrong and nothing can be done.
Item came in 5 working days as stated on their site.

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A quality service
I ordered my jersey to be delivered to Ireland. It arrived within a working week. I am delighted with the sizing and quality of the jersey. Mystique jerseys have been a pleasure to deal with from the start

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Great Experience
My mystery rugby shirt was dispatched quickly and with me in a matter of a couple of days. It's exactly what it says it is... a random shirt from anywhere in the world.
I received a fully licenced first team shirt from a far flung first tier club, with a one pager telling me about them. Unique, high quality, and a bit of fun taking a punt on something random.
Would certainly recommend.

Resposta da Mystiquejerseys
'NO RETURNS' Awful
Terrible cutomer service!!! NO RETURNS they have recently changed their policy.
I have politely asked if i can return a rugby shirt as it does not fit but they are trying to make out its 'personalised'. Shocking, the shirt has not been altered in any way and can be re-sold. After emailing back and forth I got nowhere, i even sent a picture to show it was in perect condition. It was delivered 4 days ago, well within the 14 days i can legally return items. They just kept saying it was personalised and its 'in their policy'. I then decided to look for the same shirt on AMAZON, just out of curiosity, turns out I could get it for £26, I wish I hadn't looked 😭.

Resposta da Mystiquejerseys
No return - size not as described
Ordered XL child size and it doesn't fit a bigger size boy. I tried to ask them for a return but there is no help there. It is ridiculous that i can not send it back.
Not a happy customer. Will buy somewhere else.

Resposta da Mystiquejerseys
Originelle Seite mit gewissem Risiko ob einem das Shirt gefällt
Hab zweimal dort bestellt einmal im Jahr 2021 oder 2022 und in 2023.
Finde die Gestaltung der Boxen sehr cool und finde ebenso den Zettel mit der Erzählung über dir Historie des Verein von dem das Trikot stammt sehr originell.
Als erstes Shirt bekam ich damals das Heimtrikot von LOSC Lille von 2016 (bin da nicht ganz sicher) und letztes Jahr das dritte Trikot von Valencia aus dem Jahr 2021 (welches mir ehrlicherweise nicht sehr gefällt).
Finde die Ausbeute okay und man geht mit so einer Bestellung natürlich ein Risiko ein, dass das Trikot einen nicht so überzeugt.
Lieferung und alles weitere lief eigentlich sehr normal und alles kam wie bestellt an.
Vom Preis auch vollkommen tragbar, obwohl ich stark vermute, dass man das Valencia Shirt aufgrund seiner Unbeliebtheit damals für einen billigeren Preis bekam.
Dennoch will ich nicht meckern und kann die Seite empfehlen.
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