I placed an order and a month down the line it has still not been dispatched!! I have since contacted PayPal who have very kindly started a refund process as " mytindy" are very happy to take payment... Ver mais
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Veja o que dizem as avaliações
Do not order, this is a SCAM website Placed order 29.11.2025 and still haven´t received the items two months later. Customer representative "Sara" is a master of making excuses and replying to st... Ver mais
J'ai commandé un produit pour ma maman et on a tous les deux été ravis. Elle a adoré son produit et comment il était emballé. J'ai beaucoup aimé la communication avec la team et ils ont répondu à tou... Ver mais
J'ai été très satisfaite de mon achat chez Mytindy.com : aimable écoute, réponses réactives, multiples choix et conseils personnalisés et précis. Sans parler de la qualité des produits proposés. La... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MyTindy is the marketplace for artisanal products from Morocco, buy directly from the makers.
Informações de contato
Estados Unidos
- mytindy.com
2,1
Ruim
31 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 72% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Tissue box somewhere in the world 🌍
I placed an order and a month down the line it has still not been dispatched!! I have since contacted PayPal who have very kindly started a refund process as " mytindy" are very happy to take payment without bothering to send the goods. I most certainly would not recommend them to anybody
15 de maio de 2026
Avaliação não solicitada
SCAM - Never received item!
I ordered a teapot from MyTindy in September 2025 and, as of now, FIVE MONTHS AGO!! I still have not received it. I have emailed the company multiple times over several months to ask for an update or a refund, but I have received no meaningful response.
At this point, the lack of communication is extremely disappointing. Delays can happen, but not responding to customers for months is unacceptable. I would not recommend ordering from this company based on my experience.
10 de setembro de 2025
Avaliação não solicitada
Do not order - A SCAM
Do not order, this is a SCAM website
Placed order 29.11.2025 and still haven´t received the items two months later. Customer representative "Sara" is a master of making excuses and replying to straight questions with vague answers.
I wish I had checked Trustpilot before ordering from MyTindy.
26 de janeiro de 2026
Avaliação não solicitada
Wat een oplichters!
Wat een oplichters!
Niet bestellen geld weg nooit iets ontvangen alleen mailtjes van ene Sara ja het komt eraan ,
Als je mail stuurt krijg je geen reactie meer !
TRAP ER NIET IN !!!!!
TRIETST DAT MENSEN ZO GELD MOETEN AFPERSEN
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello,
We’re sorry to read your comment and understand how frustrating this situation has been.
To clarify the facts for transparency: following your request, the order was cancelled and the refund has been initiated to your original payment method.
We acknowledge that the processing time has taken longer than expected, which we regret. This delay is related to internal validation and standard banking processing times, not to any refusal or intent to withhold funds.
Our team remains available to provide confirmation of the refund and ensure the process is completed.
Kind regards,
The MyTindy Team
A fuir absolument, 400€ toujours pas remboursés
Cet avis vient en réponse à la réponse faire par Mytindy ci-dessous.
Voici le déroulé des faits:
• Commande passée le 11 novembre 2025 pour un tapis d’un montant de 400 €.
• Aucune indication de délai de livraison au moment de l’achat.
• Premier contact du service client le 17 novembre, m’indiquant que le produit est endommagé et ne sera pas livré. Je demande alors le remboursement intégral.
Entre le 23 novembre 2025 et le 11 janvier 2026, j’ai envoyé plus de 10 emails de relance.
Sur cette période, MyTindy m’a répondu à plusieurs reprises que le remboursement était :
• « en cours de traitement » (24 nov., 28 nov., 23 déc., 30 déc.)
• « traité » puis « en attente de preuve de paiement » (24 déc.)
• annoncé comme ayant eu lieu autour du 24 décembre, sans jamais fournir aucune date ferme ni aucun justificatif, malgré mes demandes répétées.
👉 Au 30 janvier 2026, soit plus de 80 jours après la commande (80 jours !!), et contrairement à ce que prétend Mytindy ci-dessous, aucun remboursement n’a été reçu.
Je précise également que :
• aucune adresse postale du siège social n’est indiquée sur le site,
• cette adresse ne m’a jamais été communiquée, malgré deux demandes écrites explicites (12 et 23 décembre).
Cet avis ne remet pas en cause l’existence de la plateforme, mais relate une expérience marquée par :
• une absence totale de visibilité sur le remboursement,
• des engagements écrits non suivis d’effet,
• et un manque de transparence persistant.
Pour un achat de ce montant, la situation est inacceptable. Je ne recommande pas ce site.
11 de novembro de 2025
Avaliação não solicitada
Resposta da Mytindy
Bonjour,
Nous comprenons votre mécontentement et regrettons que cette situation ait été perçue de manière aussi négative. Nous souhaitons toutefois apporter des éléments factuels afin de clarifier le contexte.
Le tapis commandé a bien été réceptionné puis contrôlé par nos équipes. Lors de cette étape, des dommages ont été constatés, ce qui nous a conduits à bloquer volontairement l’envoi. Cette décision a été prise dans votre intérêt, afin d’éviter la livraison d’un produit non conforme.
Concernant le remboursement, celui-ci vous a bien été confirmé par notre service client. Comme indiqué lors de nos échanges, le traitement d’un remboursement dépend également des délais bancaires et des intermédiaires de paiement, sur lesquels nous n’avons pas de contrôle direct. Nous reconnaissons néanmoins que la communication sur ces délais aurait pu être plus claire.
MyTindy est une plateforme légitime travaillant avec des créateurs et artisans indépendants, ce qui implique des processus de production, de contrôle qualité et de logistique différents de ceux des grandes plateformes industrielles. Cela n’exonère pas d’une communication fluide, et nous prenons votre retour comme un point d’amélioration.
Notre équipe reste disponible pour vous transmettre toute confirmation utile concernant le remboursement et assurer un suivi jusqu’à sa finalisation.
Cordialement,
L’équipe MyTindy
Ce site est une escrocrie
Ce site est une escrocrie, commande payée mais jamais livrée.
J’ai eu une reponse à mon premier mail au service client puis plus rien..
28 de outubro de 2025
Avaliação não solicitada
Resposta da Mytindy
Bonjour,
Merci pour votre message. Nous sommes désolés d’apprendre votre mécontentement.
Nous tenons à vous rassurer et à préciser que MyTindy n’est pas une escroquerie: nous collaborons directement avec des créateurs et artisans indépendants, ce qui peut impliquer des délais de fabrication et de livraison un peu plus longs que sur les grandes plateformes.
Sans informations sur votre commande, nous ne pouvons pas l’identifier pour le moment, mais nous serions ravis de vous aider. Merci de bien vouloir nous envoyer un email avec l’adresse e-mail utilisée lors de votre commande ou votre numéro de commande, afin que nous puissions vérifier la situation et vous proposer une solution rapide.
L’équipe MyTindy
LOVE LOVE LOVE this bag
LOVE LOVE LOVE this bag
such a fabulous twist on luxury
ordering another one today !!!
28 de setembro de 2025
Avaliação não solicitada
Resposta da Mytindy
Thank you so much for your lovely message!
We’re thrilled to hear that you LOVE your bag 💛.
Each piece on MyTindy is made with care by talented artisans, and it means so much to know you’re enjoying it.
We can’t wait to see which one you pick next!
The MyTindy Team
A Fuir
A Fuir ! C’est une arnaque !!!!! La maison a fait une grosse pub sur Instagram pour leurs sacs via une « influenceuse » avec lien pour achat en ligne et rabais ! Ayant déjà acheté un sac MyTindy il y a 5 ans via une boutique, et très satisfaite de la manufacture, je me suis sentie confiante de réitérer mon achat afin de soutenir l’économie locale et les petites entreprises. Quelle erreur ! Comme mentionné dans un des commentaires ci-dessous j’ai aussi eu droit à l’intervention de « Sara » qui me demande de patienter, puis m’informe que la production n’est pas de la qualité requise… Étonnamment, depuis que je leur ai écrit comme quoi en fait c’est une arnaque… je n’ai plus aucune nouvelle… Car cela fait 3 mois que j’attends mon coli ! Et bien entendu aucun remboursement ni SAV ou les contacter ! Au delà de la perte financière et de temps, ce genre d’incident, attitude, et arnaque fait terriblement du torts aux réelles sociétés de ce pays qui font un commerce équitable et ne fait que renforcer le dégât d’image du Maroc !
9 de julho de 2025
Avaliação não solicitada
Resposta da Mytindy
Bonjour,
Nous sommes sincèrement désolés d’apprendre votre déception.
Nous tenons à préciser que MyTindy n’est pas une arnaque. Nous sommes une plateforme marocaine qui collabore directement avec des artisans et créateurs locaux.
Nous avons bien pris note de votre situation et de vos échanges avec Sara — il semble que votre commande ait été retardée en raison d’un problème de production chez l’artisan concerné. Ce type de situation reste rare, mais peut malheureusement arriver lorsque les produits sont fabriqués à la main, avec un haut niveau d’exigence en matière de qualité.
Nous comprenons votre frustration et nous vous assurons que nous ne laissons jamais un client sans solution. Si vous n’avez pas encore reçu de réponse récente, merci de nous écrire en précisant l’adresse e-mail utilisée lors de votre commande ou votre numero de commande — cela nous permettra de vérifier votre dossier et de vous assister.
Nous partageons votre attachement à la qualité et au commerce équitable marocain, et nous regrettons profondément que cette expérience ait pu vous donner une autre impression.
L’équipe MyTindy
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM! I placed order on Aug 4 and it’s Sept 21st. Not shipped yet! Sara keeps pushing my shipping date back. PLEASE DO NOT BUY FROM THEM!!!
21 de setembro de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
After checking, it appears that the order matching these details has already been shipped and successfully delivered. However, since reviews on Trustpilot are sometimes anonymous, we’re not certain this message refers to the same customer, but we completely understand that you may still have concerns or that something wasn’t as you hoped.
Please contact us via email with your order number so we can confirm the delivery details or assist further if needed. Our team will be happy to review your case and make sure everything is resolved to your satisfaction.
We truly value your trust and your support for handmade artisan products.
The MyTindy Team
TOTAL SCAM
TOTAL SCAM! Avoid! Placed an order over 2 months ago and it still hasn’t shipped. I have contacted them multiple times. They just keep saying it’s being prepared for shipment, delays due to demand blah blah. Over and over. The same excuses but no updates. I have seen many others with the same experience. They have ads all over social media but should be shut down immediately.
14 de setembro de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello,
We’re very sorry for the frustration and long wait you’ve experienced.
We want to reassure you that MyTindy is a legitimate platform that works directly with independent artisans who handcraft each product to order. Because of this, production and shipping can sometimes take longer than expected, especially for popular items or during high-demand periods.
We completely understand how disappointing this situation feels and take your feedback seriously. As Trustpilot reviews are anonymous, we’re not able to identify your order, but we’d really like to look into this for you.
Please contact us by email with your order details so we can verify your case and ensure your order is completed promptly.
We truly appreciate your patience and your support for small artisan businesses.
The MyTindy Team
Ordered items, never received them
Ordered items in May 2025, contacted seller about delays in shipping and was told due to defects some items had to be remade. Contacted MyTindy multiple times and was told order would be “shipping soon” or “shipping very soon” but as of August 2025 I still have not received the items or any updates. This company appears to be fraudulent as they take customers money and then never fulfill the order. I do not recommend purchasing from them and if you have a similar experience I recommend reporting their pages on social media and leaving reviews when you can.
30 de maio de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello
We’re truly sorry to read about your experience and understand your frustration. After reviewing your order, we can confirm that it has been fully refunded.
Our team contacted you earlier to let you know that some of the items you ordered were out of stock, and we offered similar alternatives, which you chose not to proceed with — we completely respect that decision.
Please rest assured that MyTindy is a legitimate marketplace supporting independent creators and small brands, and we take transparency and customer satisfaction very seriously.
Kind regards,
The MyTindy Team
Livraison TRES longue, communication du service client à revoir !
MISE A JOUR DE L'AVIS SUITE A LA REPONSE DU SITE
Effectivement j'ai fini par recevoir ma commande. J'en avais besoin pour un voyage à l'étranger, je l'ai donc reçue... à mon retour de voyage.
J'avais contacté via WhatsApp le service client pour demander où en était la commande (statut "non traitée" sur mon compte client), et avais finalement demandé l'annulation vu les délais. Je n'ai reçu ni réponse à mes derniers messages, ni remboursement ou un quelconque geste commercial...
Le produit est au final de bonne qualité, dommage.
!!! SITE À FUIR !!!
Commande toujours sous le statut "non traitée" après plusieurs semaines. J'ai eu une première réponse du service client par WhatsApp qui me dit que la commande sera "livrée la semaine prochaine" (c'était la semaine dernière) et depuis plus de réponses. Impossible d'annuler pour se faire rembourser.
Bref une belle arnaque apparemment !!!
1 de agosto de 2025
Avaliação não solicitada
Resposta da Mytindy
Bonjour,
Nous sommes sincèrement désolés que votre expérience ait donné cette impression et comprenons votre déception. Après vérification, nous confirmons que votre commande a bien été livrée.
Notre équipe vous avait effectivement indiqué une livraison prévue la semaine suivante, et le suivi FedEx montre que le colis a bien été remis. Nous sommes désolés si la communication a pu sembler insuffisante pendant le traitement — nous travaillons justement à améliorer notre réactivité et la clarté du suivi pour éviter ce type de frustration.
Soyez assuré(e) que MyTindy n’est pas une arnaque, mais une plateforme légitime qui collabore avec des créateurs et marques indépendantes. Nous restons à votre disposition pour toute vérification complémentaire ou pour vous transmettre le suivi de votre livraison.
Merci d’avoir pris le temps de partager votre avis.
Bien cordialement,
L’équipe MyTindy
Authentic Moroccan Rug & Ceramics – Worth the Wait
I ordered a beautifully woven Beni Ourain rug and a set of ceramic tagines from MyTindy. The packaging was secure, and the items reflect genuine Moroccan craftsmanship — you can see the care and artistry in every stitch and glaze. Shipping took a bit longer than expected, but MyTindy kept me updated throughout, which I really appreciated. I now feel confident using these in my home and even recommended MyTindy to friends looking for authentic Moroccan pieces!
1 de junho de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello,
Thank you so much for your wonderful feedback! We’re delighted to hear that you love your Beni Ourain rug and ceramic tagines — they truly represent the heart of Moroccan craftsmanship that we’re so proud to share with the world.
We also appreciate your patience with the delivery process. Every item on MyTindy is made or sourced with care from talented Moroccan artisans, and it means a lot that you recognized the authenticity and artistry in your pieces.
Your kind words and recommendation truly encourage our team and our creators to keep delivering quality and excellence.
We hope to see you again soon for more beautiful finds!
Warm regards,
The MyTindy Team
Sara at mytindy was super helpful after…
Sara at mytindy was super helpful after I gave the wrong delivery address 😃. Swiftly sorted it out for me. I had no issues with my card payment. If in doubt maybe use PayPal. I will shop with them again.
15 de maio de 2025
Avaliação não solicitada
Resposta da Mytindy
Hello,
Thank you so much for your kind words! We’re thrilled to hear that Sara was able to help you quickly and get everything sorted; we’ll be sure to share your lovely feedback with her.
We also appreciate your note about payment methods. We’re always working to make the checkout experience as smooth and secure as possible, and your suggestion is very helpful.
We’re so glad to know you’ll be shopping with us again, it truly means a lot to the MyTindy team and our creators.
Warm regards,
The MyTindy Team
Belle expérience à refaire
J'ai été très satisfaite de mon achat chez Mytindy.com : aimable écoute, réponses réactives, multiples choix et conseils personnalisés et précis.
Sans parler de la qualité des produits proposés. La livraison s'est faite même avant les délais prévus et je n'en étais que contente. Merci beaucoup !
16 de maio de 2025
Avaliação não solicitada
Resposta da Mytindy
Bonjour,
Un grand merci pour votre magnifique retour ! Nous sommes ravis d’apprendre que votre expérience avec MyTindy vous a pleinement satisfaite, tant pour la qualité des produits que pour notre écoute et réactivité.
Notre équipe, ainsi que nos créateurs et artisans partenaires, mettent tout leur cœur à offrir un service personnalisé et des pièces uniques, savoir que vous l’avez ressenti nous fait vraiment plaisir.
Nous sommes très heureux que la livraison ait été plus rapide que prévue, et espérons vous revoir bientôt pour une nouvelle expérience tout aussi positive.
Avec tous nos remerciements,
L’équipe MyTindy
Warning! Do not buy from this site! SCAM ALERT!
Do not buy from this seller! Warning! I purchased a purse from them on 9/11/24. It is now 3/17/25 and I still have not received it. I have emailed them several times and the 1st two times they did respond saying they were behind schedule but that it would soon be sent out. I emailed them again in January 2025 asking for a refund at this point. They replied right away and said it was actually due to ship out in a few days. A month passed and nothing. I emailed them again beginning of Feb. No response. I emailed them again 1st week of March, no response. I emailed them again a few days ago. No response to my repeated request for a refund. I went on their site and it still shows my order is unfulfilled. They lead you on until it is passed the window to be able to dispute the charge with the credit card companies and PayPal so then you are completely screwed. Truly an awful scam of a company. They should be shut down.
17 de março de 2025
Avaliação não solicitada
If zero stars were an option that would…
If zero stars were an option that would be my pick. I ordered an item on September 6th for a gift needed by October 11th. It is now December 12th and I still have not received it. I’ve sent over 10 messages asking for an update and I’m only give vague responses. I’m sure I will never receive the item ordered. DO NOT ORDER FROM THIS SITE.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Mytindy
Hello,
We’re truly sorry to read about your experience and understand how frustrating it must have been — especially since your order was intended as a gift.
After reviewing your case, we can confirm that your bag has since been delivered, and that our team replied to all of your messages to keep you informed during the process. That said, we sincerely regret that the delay impacted your experience and did not meet your expectations.
Please rest assured that MyTindy is a genuine marketplace supporting independent creators and artisans, and we continuously strive to improve our communication and delivery timelines.
The MyTindy Team
Avoid
Avoid! Placed an order on August 10th (its' now November 25th) and still haven't received it. It's been sitting in a customs hold for 2 months - I asked repeatedly to deal with whatever issue was holding it up, but only received "sorry for the delay, thank you for your patience" type replies. They did nothing to resolve the issue after saying they would, and now I find out it's because they posted my $250 order as worth $11 so it was flagged by customs. Again, no help from MyTindy to deal with their problem and I'm not sure if I'll ever receive my order. Worst online ordering experience I've ever had.
25 de novembro de 2024
Avaliação não solicitada
2 months waiting for a bag
2 months waiting for a bag, after 3 weeks they start sending e-mail writing that is almost ready and I wait for another month. I ask and I get the refund from Paypal as I didn't get even a track code and they call me asking to stop the paypal request otherwise they can't send me the money, but I already got the money from Paypal. It's the first time in years that something like this happen to me, I think they are very incorrect business, be aware!
10 de setembro de 2024
Avaliação não solicitada
J'ai commandé un produit pour ma maman…
J'ai commandé un produit pour ma maman et on a tous les deux été ravis. Elle a adoré son produit et comment il était emballé. J'ai beaucoup aimé la communication avec la team et ils ont répondu à toutes mes questions et ont su satisfaire les attentes de ma maman et comprendre nos besoins. Je suis vraiment satisfait et je recommande MyTindy à toute personne qui souhaite offrir un cadeau. Merci MyTindy, vous êtes au top!
31 de agosto de 2024
Avaliação não solicitada
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