Mytrip Avaliações 44

Necesito mi boleto de viaje o mi dinero, no es posible que cuando intente pagar con mi tarjeta de crédito me hallan descontado del dinero del pasaje y el correo que me llego dice que no me descontaron y inmediatamente en mi cuenta se descontó el costo de el pasaje de mytrip , no es posible , necesito que me respondan o mi boleto de viaje eso fue el sábado y eh escrito múltiples correos eh intento llamar y no contestan, respondan a mi correo luistorresp99@ gmail.com necesito respuesta inmediatamente o mi pasaje , no puede ser posible que sean una estafa. Y tan buenas reseñas que tenían, que decepción.

Already in July, airbaltic flights to Stockholm were canceled, which were to take place on 23.09 and back on 05.10. No refund has been made.
I will also add airbaltic's answer here:
We double checked Your reservations-UYCA3H and V2NSN5. You can apply for a full refund for both flights since we see the same route and the same passengers. Since you have purchased the tickets through a travel agency, we are not able to refund prepaid ticket money to your bank accounts.

In case you wish to receive a money refund, please contact the agency.

Unfortunately, airBaltic can only proceed with a refund when tickets have been purchased directly from us.
But there will be no answer from Mytrip and the money will not be returned.

We booked a return flight through mytrip with LOT airlines in January. The flight was supposed to happen at the beginning of april, but due to Covid it was cancelled. LOT clearly stated that we could get a refund, and we asked it immediately at the end of march. Until now, mytrip has not provided us with the refund, has sent us only automatic emails saying they are busy. We have tried to get in touch with them through email and phone for months, but they hide and keep our money.

Always book directly with the airline company, never book through these intermediary agencies, they're scams!