As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Ver mais
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Veja o que dizem as avaliações
I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Ver mais
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I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Ver mais
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Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... Ver mais
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Detalhes da empresa
Escrito pela empresa
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Informações de contato
MyTuxedo PO Box 87, 5032, Brooklyn Park, Austrália
- info@mytuxedo.com.au
- mytuxedo.com.au
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very prompt delivery to Australia and…
Very prompt delivery to Australia and great quality product
26 de julho de 2024
Resposta da MyTuxedo
Good morning Mark,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
We ordered the wrong size
We ordered the wrong size, so ordered a new jacket and easily returned the other one. The orders arrived quickly and the fit is amazing. This is the second suit we’ve purchased and will definitely use My Tuxedo in the future.
22 de julho de 2024
Resposta da MyTuxedo
Good morning Jody,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Fast delivery and great clothes
Fast delivery and great clothes. Definitely a good experience.
22 de julho de 2024
Resposta da MyTuxedo
Good morning Simon,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
I recently ordered a tuxedo shirt with…
I recently ordered a tuxedo shirt with a wing collar, expecting it to be of good quality given the price point. However, when it was delivered, I was disappointed to find that the wing collar was crumpled and unevenly bent, with both sides not matching. Additionally, the white color of the shirt is not the elegant white I anticipated; instead, it resembles a school uniform white. I’m not satisfied with the quality, especially considering the amount I spent on this purchase.
10 de agosto de 2024
Avaliação não solicitada
Resposta da MyTuxedo
Good morning Janith,
Thanks for taking the time to leave your review, sorry to see you are not entirely happy with your shirt and your feedback and upfront honesty is appreciated.
Thank you for your return, I have now refunded you the shirt and fed back your points to our production team who ill investigate the remaining stock, previous feedback and see how we can improve on these garments going forward.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent service good pricing fast…
Excellent service good pricing fast delivery.
19 de julho de 2024
Resposta da MyTuxedo
Good morning Mark,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Outstanding service
Prompt delivery.Garment was exactly as described. Would recommend and use again. Couldn't fault.
4 de julho de 2024
Resposta da MyTuxedo
Good morning Jane,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Best products with best price
Best products with best price. Easy to review products and choose.
13 de junho de 2024
Resposta da MyTuxedo
Good morning Mahdi,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Good quality and size
The size is perfect and as mentioned in the size guide. An excellent choice recommend for everyone.
Many thanks
21 de junho de 2024
Resposta da MyTuxedo
Good morning Nermin,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning Michael,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
prompt service quality product
17 de junho de 2024
Resposta da MyTuxedo
Good morning David,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Great Quality.
Great Quality.
Items arrived on time given that it's shipped from the UK. Items are as described and of good quality. I have now bought three jackets and two vest from this company and I have not been disappointed.
14 de junho de 2024
Resposta da MyTuxedo
Good morning Lieni,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Loved my purchases
Excellent products x 2. The quality far exceeded the price and really pleased with my purchases. Would definitely buy from this company again and have referred a family member to this sight
13 de junho de 2024
Resposta da MyTuxedo
Good morning Robert,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Expensive postage
The materials are not that good and to refund the items I paid postage for the delivery and the return, which costs me $30 for something I haven't used.
3 de junho de 2024
Resposta da MyTuxedo
Good morning Farid,
Thanks for taking the time to leave your review, I'm sorry to see you where not entirely happy with our product and return process.
We are currently looking to work with a local AU partner in the near future which will mean we can look at subsidised returns providing a free to use returns label and a small fee upon refund, but the cost would not be so high.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning Janne,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning Brian,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning John,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Resposta da MyTuxedo
Good morning Freya,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Great suit
Great suit, looks good. Everything I expected and more at this price point. Excellent value.
2 de maio de 2024
Resposta da MyTuxedo
Good morning JAmes,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Amazing suit and great quality
When it arrived it was just what I wanted for my wedding, everyone complemented the suit. And one that feels like it will last a long time.
8 de outubro de 2023
Resposta da MyTuxedo
Good morning Calvin,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
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