Wagepay Avaliações 

134
•
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

So.. not sure what the problem is? I signed a contract for $100. The first payment was supposed to come out on September 18th. That never happened… but they decided to pull funds out of my acco... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible Customer Service Experience. Never reply on time or address any serious concerns. They also don’t cancel direct debits as per customer’s request. Do not use this app, will not be using them e... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wage pay is absolutely amazing . Quick to sign up and register . Send money thru etransfer after 10 mins of signing up and registering. Completely recommend quick fast easy loans. Definitely using the... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I got a little frustrated with the repayment date being pushed 1 day ahead of my payday. When I emailed regarding this, I was very surprised to see a detailed, professional response. Everything went s... Ver mais

Detalhes da empresa

  1. Agência de empréstimos

Escrito pela empresa

Access your wage, before payday! Get early access to a portion of your wage in real-time, plus so much more!


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

134 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(134)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Saviour

Everytime I’m in a pinch, i can count on these guys.
Best rates anywhere and money in a few minutes. Why would you need anyone else?

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The reloan and payment process take way…

The reloan and payment process take way to long other than that they are good.

15 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Hi Mark,

Thank you for the feedback.

Yes we're aware that the repayment process does take a while, we're in the process of working towards a quicker turn around time.

However once you've received an automated email from us thanking you for your payment.
You're welcome to drawdown again.

Avaliado com 5 de um total de 5 estrelas

Great

They helped me when I needed it and it was the fastest process

26 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Hello Aisha,

Thanks for the feedback - so glad we can help you with needing money quickly and efficiently.

Thanks again.

Avaliado com 5 de um total de 5 estrelas

Very quick and easy to use

Very quick and easy to use, hassle-free, and funds were deposited into my account within seconds.

26 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for sharing your positive experience! We’re thrilled to hear that you found the process quick, easy, and hassle-free. Ensuring our customers can access funds promptly is a priority for us, and it’s great to see that reflected in your feedback.

If you ever need assistance or have further feedback, feel free to reach out. Thank you for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

I applied and got my money just like…

I applied and got my money just like that no issues.

25 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your feedback! We’re delighted to hear that your experience was smooth and issue-free. Making the process simple and efficient for our customers is what we aim for.

If there’s anything more we can assist with, don’t hesitate to reach out. We appreciate your support and for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

Very easy process to understand

Very easy process to understand

24 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your feedback! We’re glad to hear that you found the process straightforward and easy to understand. Simplicity and transparency are key priorities for us, and it’s great to know we delivered that for you.

If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

It was so easy to apply and get the …

It was so easy to apply and get the money. Definitely recommend

5 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your wonderful feedback! We’re delighted to hear that you found the application process easy and that our service met your expectations. Your recommendation means a lot to us and motivates us to continue providing a seamless experience for our customers.

If you ever need assistance or have additional feedback, feel free to reach out. Thank you for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

Positive first experience with Wagepay.

This was my first time applying for a loan with Wagepay.
I was very impressed by the process and the speed that my loan was approved.
Definitely 2 thumbs up for Wagepay.

15 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your wonderful feedback! We’re delighted to hear that you found the application process easy and that our service met your expectations. Your recommendation means a lot to us and motivates us to continue providing a seamless experience for our customers.

If you ever need assistance or have additional feedback, feel free to reach out. Thank you for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

Awesome service

Awesome service

14 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your feedback! We’re delighted to hear that you had an awesome experience with our service. Providing exceptional support and convenience is what we strive for.

If you have any questions or need assistance in the future, feel free to reach out. Thank you for choosing Wagepay!

Avaliado com 3 de um total de 5 estrelas

The service itself is great

The service itself is great, but the time it takes to clear out of your bank is a little inconvenient.

8 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Hi Kelci,

Thanks for the feedback.

We are working towards a timely resolution for the repayments and the delay that customers experience with the allocation time - frame.

Thanks again.

Avaliado com 5 de um total de 5 estrelas

courteous staff and…

Great staff who are courteous and understanding of whatever financial woes you might have! The lending interest rate was far below reasonable levels for a company dealing with clients with, "not so good credit." Thanks wage pay! You helped me out when I was in a real bad spot!

9 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your kind words! We’re thrilled to hear that our team was able to provide you with courteous and understanding support during a challenging time. Helping our customers navigate financial difficulties with fair and transparent solutions is at the heart of what we do.

Your feedback about our rates and service means a great deal to us. We’re so pleased we could assist you when you needed it most. If there’s anything else we can help with, don’t hesitate to reach out. Thank you for choosing Wagepay!

Avaliado com 5 de um total de 5 estrelas

Easy process especially with the app…

Easy process especially with the app and cheaper than other lenders!

9 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your feedback! We’re delighted to hear you found the process smooth and convenient through our app. It’s great to know that our competitive rates are making a positive difference compared to other lenders.

We appreciate your support and look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

Very fast small loan

Very fast small loan. Would use again if in need for a small boost to my bank account before payday.

7 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your feedback! We’re delighted to hear you found the process smooth and convenient through our app. It’s great to know that our competitive rates are making a positive difference compared to other lenders.

We appreciate your support and look forward to serving you in the future!

Avaliado com 4 de um total de 5 estrelas

Very simple process

Very simple process. Wish I could have got more then $100 . Other then rhat very good process.

9 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Hi Tito.

Thanks for the review.

Don't stress! all customer's limits get reviewed each drawdown period. The better your bankscore, the better limit you have to borrow.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Sent an email advising them that I was suffering financial hardship and wanted to know to organise to pay my advance off as I'm suffering financial hardships. At first they responded with very generic responses telling me about split payments or skipping a payment it took a third email to them before I received a form to fill out. They agreed to me paying them off at $100 per fortnight and then took $200 from my account instead. I sent an email asking why they had charged me double and also requested a refund of the extra $100 they took from me and was given an excuse putting the blame back to me. I have sent them several emails and screenshots from the original agreement they have sent me despite this they are still blaming me, won't refund the money at all. Avoid at all costs

8 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Dear Daniel,

It appears there has been some misunderstanding regarding the instructions in our hardship form, specifically in Question 3. The form clearly states that if you have multiple advances, you must indicate the amount per advance. If a total amount is provided instead, this total will, by default, be applied to each individual advance. As you specified a single total amount without detailing per advance, we processed it accordingly.

While we understand your frustration, we kindly ask for clarity and accuracy in these matters. Misrepresenting the situation in any review does not reflect the actual account details. We are fully open to adjusting your plan as soon as you resubmit the form with the correct information.

We appreciate your cooperation in ensuring the process is fair and transparent for all parties involved.

Thank you.

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, fast processing times.
I like so much
I use all the time.
Thank you Wagepay

1 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your kind words! We’re delighted to hear that our communication and processing times have met your expectations and that you enjoy using our service.

Your continued trust and satisfaction mean a lot to us, and we look forward to serving you whenever you need us.

Avaliado com 5 de um total de 5 estrelas

No credit check

No credit check! Thats huge since I don't have have very good credit. Definitely comes in handy when I need some cash! 5/5 stars!

1 de novembro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your kind words! We’re delighted to hear that our communication and processing times have met your expectations and that you enjoy using our service.

Your continued trust and satisfaction mean a lot to us, and we look forward to serving you whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Helpful and easy to use

31 de outubro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your kind words! We’re delighted to hear that our communication and processing times have met your expectations and that you enjoy using our service.

Your continued trust and satisfaction mean a lot to us, and we look forward to serving you whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Fast easy to apply

Fast easy to apply

26 de outubro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Thank you for your kind words! We’re delighted to hear that our communication and processing times have met your expectations and that you enjoy using our service.

Your continued trust and satisfaction mean a lot to us, and we look forward to serving you whenever you need us.

Avaliado com 1 de um total de 5 estrelas

Beware if you are an RBC client

They insist on taking money out the night before I get paid. With RBC they don’t give you until the end of business day to put money in before they bounce a payment. I’m now $90 out on two NSF fees. This company is called WAGE PAY They’re supposed to wait until your WAGES GET PAID which isn’t until the morning of payday. It’s literally in the name of the company WAGE PAY. Obviously people who are already struggling are using this service and this company has just made it worse.

25 de outubro de 2024
Avaliação não solicitada
logotipo da Wagepay

Resposta da Wagepay

Hi Brittany,

We've replied to your enquiry via our inbox.

Please feel free to respond, we will get this sorted for you.

Please also note, that your repayment date is outlined on your contract, before accepting the advance, if the date doesn't align, don't need to accept.

Thanks again.

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