Naamaste London Appliances Avaliações 82

Order with caution (or not at all)
Order placed easily and all looked professional but after that total lack of communication with constantly amending delivery dates, when I called told me new date but had not even given them my name, so just chose to play safe and get refund via PayPal, money was back in my account within half a hour.

I ordered a black freezer and when they rang me app to say that the black freezer had been damaged and offered me a white freezer which I told them. I didn't want a white freezer and then they tried there hardes for me to have the white freezer for at least a week or so until. I demanded a refund

Ordered a chest freezer had confirmation but one week later and still no freezer! Got in touch with PayPal and got a full refund also emailed but no reply this is probably a drug front

Waiting for my freezer did not arrive when phoned told did not have that one I ordered. Took my phone call to find out.did not answer emails.not happy.

Damaged fridge Little response from company no action taken by them to resolve issue, will never use this company again.

Wrong item sent. No response to 3 follow up emails, 2 phone messages, and an input on the online portal that assured me someone would get back to me. Exasperated!

We ordered a bread maker and paid with order, but unfortunately the stock had run out, they promptly returned our money, so all good

Waited in all day and heard nothing. Day wasted

Very happy good

Ordered from this company, wished I read the reviews first. Received delivery notification appliance not received, booked following week did not receive delivery, got tracking details but moth8ng updated on the system. Company refused to contact delivery firm. Communication was so poor. Waited all day and no notification or call letting me know there will be no delivery.

Numerous messages sent to owner/manager pleading to contact delivery as taken tome off work for delivery and no time was allocated. Completely ignored me.

Communication very poor, owner finally contacted me when paypal resolution case went in my favour. These companies are only bothered about their sales and money. No after care or responding to messages. **DO NOT ORDER** honestly avoid this company not worth the hassle or stress.

Everything went well no problem

Fridge arrived and had a large dent in the door, so disappointed. Collected and a new one delivered few days later. New fridge is lovely colour and looks great.

I placed an order on the 23/1/24. I checked on my online account, it says it will was delivered on the 23/1/24 and delivery completed. I never got anything. I called the next day, nothing. I have sent several emails, nothing. I don't know what else to do. 7 days later, I am still waiting for the freezer I ordered. Order number 13597. I am going to report this company to the office of fair trading. They should not be trading. I am going to keep telling everyone how bad they are. I will advertise this everywhere I can. I think they are fraudulent. Never seen anything like this.

Worst company ever, 3 non delivery’s. Excuses after excuses, they say Saturday is a holiday, what business is usually closed then. Told me on 3rd delivery that my house was closed, closed, I live in a house I’m not a company, he asked me if I wanted a picture of my house to prove that they came, ok, he could of got that from Google Maps. I requested a refund to be told 5 days. Now 10 days have passed, still no refund, so I contacted him again on both numbers, no answer, tried a couple of hours later, he then said he has put it through. He told me that 10 days ago. Now he said 3 days. Hooray it finally came.

Quick delivery. Good value for money product.

Ordered and delivered within a few days - all good.

Details of delevery dates with the order confirmation will be great

Very happy with communication and slimline freezer is just the right size for a single person.

Product came safely but their customer service is basically non existent. I was so scared I got scammed so I was relieved when the freezer came.

29/12 08:25 Ordered freezer (said it was a pre order for after 8th Jan)

29/12 11:40 I get an email saying “ Your delivery is booked for 29/12/2023. Good news, your delivery has been booked. We will send another message on the morning of your delivery with tracking details.”

I email back asking what this meant. No reply.

02/01 16:07 I receive an email to say my order is complete but nothing delivered.

03/01 13:34 I send them another email and WhatsApp messages asking for an explanation. What the delivery note meant and when is it actually being delivered. Where is my tracking and why does it say complete etc.

04/01 11:44 I get this message back on WhatsApp but no reply on email. “ We already send it email for delivery date is 10th of January sir thanks”. FYI I never got any email regarding delivery date being 10th. No notes on my order update on their website either.

05/01 the freezer was delivered.

As you can see, the item did come and it is as described but if you want any customer services or have an issue with your order, this company is a nightmare to deal with. So I guess the choice is yours I guess.