Naked Wines (US) Avaliações 

2.957
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The wines are amazing and customer service is even better. There is a large variety of wines available. I've found a few regulars that I buy repeatedly but there's also always something new to try. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I joined during Covid when my Gov. thought that wine was not necessary. It did not take me long to find my favorite wine makers and wines that I really love. I started out with their various collect... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A few things I love about naked wines. They deliver, we live in a rural community with no wines stores except the grocery store. I love the selection, we like different varietals and Naked Wines ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The wines selection is wide and wonderful at every price point. I enjoy sampling different wines and supporting these small producers who are doing what they love. The monthly deduction is a conveni... Ver mais

A empresa respondeu


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,3

Todas as avaliações

(2.957)

213 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Site is easy to use with a great amount…

Site is easy to use with a great amount of filter options so I can select my wines easily. My order arrived on time and so far the wines I've tried have been amazing! Thank you Naked Wines :)

6 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

A seamless experience from click to cork- that is exactly what we strive for! We are so pleased our selection tools and delivery service met your expectations.

Avaliado com 5 de um total de 5 estrelas

Supportive Angel

Being a Naked Wines member has completely changed how I experience wine. It’s not just about getting amazing bottles (though they *are* amazing!)—it’s about discovering wines I’d never find at my local liquor store and hearing the stories behind every single one.

I love knowing who made the wine, why they made it, and what makes it special. It turns every bottle into something more meaningful to share with friends and family.

Even better, being a member means I’m directly supporting passionate, creative winemakers and helping them do what they love. It feels good to know I’m part of something bigger—all without even having to leave my home.

Great wine, great stories, and a mission I can stand behind—that’s why I love Naked Wines 🍷

10 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

You’ve truly captured the heart of why we do what we do! We love that you’re looking beyond the label to connect with the real people behind these world-class wines. By choosing the 'road less traveled,' you’re giving independent winemakers the creative freedom they deserve. Thank you for standing behind our mission- we’re so honored to have you in the Angel community!

Avaliado com 5 de um total de 5 estrelas

You can't beat wine at your doorstep

You can't beat wine at your doorstep! There are so many wonderful wines to choose from, and I love to know exactly where each bottle comes from. It's wonderful to have the details of the winemaker, the grapes, and the winery on the website, and the customer service is top-notch. Dollar for dollar (or should I say grape for grape), I always recommend Naked Wines.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

There’s nothing quite like exploring the world of wine from the comfort of your living room! We’re so glad you’re enjoying the incredible value and quality our independent winemakers deliver. Thank you for your feedback and for being such a vital part of our community!

Avaliado com 5 de um total de 5 estrelas

I love Naked wines

I love Naked wines. All the wines I've tried have been amazing. Great service, would definietly recommend!

9 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We're happy to hear that you've enjoyed our wines and service so much! It's great to know we've met your expectations. Thanks for sharing the good word about us!

Avaliado com 5 de um total de 5 estrelas

Joining Naked Wines has made my life so…

Joining Naked Wines has made my life so much easier! I love their selection of wines and I haven't had any issues with delivery (I usually have the wine shipped to a hold location near my house). Customer service is great and I LOVE the hassle-free money back guarantee.

10 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We’re so glad to hear we’ve made your life a little easier! It’s great that you’re taking advantage of our hold locations for a seamless delivery—it’s definitely the most convenient way to ship.

We also love that our hassle-free guarantee gives you the confidence to explore new wines risk-free. Thank you for being such a wonderful part of the community.

Avaliado com 1 de um total de 5 estrelas

asked for refund 4 months ago still not…

asked for refund 4 months ago still not sent

6 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

Oh no! It sounds like we dropped the ball here. We'd love a chance to make this right by getting that refund to you!

We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.

Avaliado com 1 de um total de 5 estrelas

Time wasters

Time wasters, you order from them and don't even deliver on their promises. Waited all day for an order that never came. Then sent a sorry email which they thought would make it all better. Go elsewhere

4 de abril de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We are so sorry you never received your order! We genuinely want to make this right. We’ve sent a request for more info since we couldn't find an account matched to this name. Let’s get this resolved so you can get back to enjoying your wine!

Avaliado com 5 de um total de 5 estrelas

Would highly recommend

Superb selection of great tasting wines and very affordable. Subscription services are a great way of getting a great selection and being able to swap out bottles for something different is good. Would (and regularly do) recommend to anyone who loves wine like i do

14 de março de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

It is so wonderful to hear that you’re enjoying the selection! We love that the flexibility of the subscription—especially being able to swap bottles—helps you curate the perfect box every time.

Thank you so much for your regular recommendations and for sharing your passion for great wine with others. We’re thrilled to have you as part of the community!

Avaliado com 5 de um total de 5 estrelas

easy to use website

easy to use website. Good selection of wines

7 de março de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We're glad you found our website easy to use and appreciated our wine selection. Thanks for the feedback!

Avaliado com 5 de um total de 5 estrelas

Superb range of wines

Superb range of wines. Easy website. Being an Angel and paying monthly is a lovely surprise at check out!
Love the expensive free bonus wines too.
Also means not having to cart them
to your car at the supermarket!
Love testing new wines as I tend to stick to my favourites in the supermarket

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

I'm so glad being an Angel has been such a win for you!

I love that we’ve helped you ditch the supermarket heavy lifting and discover some new favorites along the way. Thanks for the shoutout—cheers to your next box!

Avaliado com 1 de um total de 5 estrelas

They sent out a batch of wine out of the blue after 3 years !!!!

They sent out a batch of wine after I cancelled my subscription over 3 years ago. Charged my card on file, sent it to an address I have not lived at for over 2 years. I called and talked to 2 separate reps and both said they cancelled and would refund. Neither did. Now I'm forced to dispute it with my bank. As a business owner myself, I consider this to be terrible customer service.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

Oh no! Let's get that refund issued to you ASAP!

We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.

Edit:
Thanks so much for getting back to us! We found your account and have issued you a refund of those wines to your card on file. We've sent you an email with more info as well- be sure to keep an eye on your inbox!

Avaliado com 1 de um total de 5 estrelas

This is basically a scam

This is basically a scam. The small print signs you in to a subscription taking £25 a month. To cancel this the options are virtually impossible to find. No customer service, a chat bot, and a million things to click through to try to cancel correctly. Definitely don't use unless you want to pay a fortune monthly, and struggle to get out a pile of marketing and fees.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We're so sorry to hear about your experience - You've reached the US Team, but we know our UK counterparts will make this right for you over at https://uk.trustpilot.com/review/nakedwines.com

Avaliado com 1 de um total de 5 estrelas

BS wine club

so i stopped drinking wine for a couple of years and put my subscription on hold

when i decided to colllect my $400 i called
guy was nice enouh however I told him no cabs no sweet

wht did he send $400 worth oh cabs and swet ( disgusting) wime

this is a BYUER BEWARE company

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

Oh no! Let's get you a refund or replacement of those wines right away!

We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.

Avaliado com 1 de um total de 5 estrelas

Shocking Company

If there was a minus stars you would definitely. Be very careful when dealing with this company -unless of course you have money to throw away.
The customer service is appalling. They talk the talk …but don’t hold your breath waiting for something to happen. They are shocking.
I honestly do not know how they are still trading.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

It really sounds like we dropped the ball- we are so sorry! We'd love a chance to look into this so we can make things right.

We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.

Avaliado com 5 de um total de 5 estrelas

Great wines and great value

Great wines and great value. Nice company to be associated with. Very helpful and responsive customer service.

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We’re so honored to have you with us! It’s wonderful to know you’re enjoying the wines and the value, but hearing that you’ve had great experiences with our team truly makes our day. Thank you for the kind words and for being such a valued part of the community!

Avaliado com 1 de um total de 5 estrelas

Total scam

Total scam. They sign you up for an Angel subscription without your knowledge. They've changed me almost £100 for something I didn't sign up for, even after I canceled. Avoid at all costs.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Naked Wines (US)

Resposta da Naked Wines (US)

We're so sorry to hear about your experience! You've reached the US Team, but we know our UK counterparts will make this right for you over at https://uk.trustpilot.com/review/nakedwines.com

Avaliado com 4 de um total de 5 estrelas

About ready to cancel…

Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little late. One was "out for delivery" on a Friday. It didn't come. The case of wine sat in a FedEx delivery van for 3 days in JULY. Needless to say, we didn't want wine that had been sitting in a van at about 90+ degrees for 3 days. To their credit, they cancelled the delivery and ordered another case for us. The others missed FedEx deliveries claied we weren't home to sign for them. Well, we were home all day and surprise, surprise there was no appearance by a delivery person on our outdoor security cameras. Don't blame Naked Wines but I've about had it with missed deliveries.

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid, dreadful fraudsters

Dreadful service across the board. I apparently "won" a mixed case of 6 bottles but somehow it still cost £39.99 and tied me into a subscription I didn't want. I purchased a £50 gift card from Clearpay to pay for my "prize" and applied it to my Naked account. Clearpay now claim MY £10.01 was a "goodwill credit" by them and are refusing to refund it. £10.01 isn't much, but sending patronizing emails about keeping it and setting "my" angel wings aside in case I want to fly again is just skin crawling. If they did that with 10 people, they would profit over £100. Just, avoid.

12 de dezembro de 2025
Avaliação não solicitada

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